Associate Tech Specialist TECHM-JOB-26316

Keylent, Inc.

$90K — $120K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of hands-on experience in web-based .Net application development
  • Proficient in Microsoft technologies: C#, ASP.NET, .NET 4.5+, MVC, Web API, Bootstrap, jQuery, Angular
  • Experience in SQL Server 2012+ and writing stored procedures
  • Previous experience handling production support tickets across multiple levels
  • Strong understanding of SDLC and familiarity with tools like Jira and Confluence
  • Excellent problem-solving skills and ability to communicate effectively

Responsibilities

  • Participate in requirement and design discussions with customers and document functional specs
  • Offer clarifications of requirements to both offshore and onsite IT teams
  • Lead design discussions with offshore teams and provide technical guidance
  • Obtain customer sign-off on UI and project requirements
  • Act as the primary contact for customers throughout the project lifecycle
  • Take ownership of project deliverables during production and post-production support
  • Engage in intra-business unit collaborations to ensure project completion
  • Research project obstacles and assist in developing effective solutions

Benefits

  • Opportunity for professional development within a supportive team environment
  • Exposure to cross-functional project involvement
  • Opportunity to lead technical discussions and influence project design
  • Engagement with diverse teams across geographical locations
Full Job Description
Associate Tech Specialist TECHM-JOB-26316
Location: Santa Clara, CA,
Skill: SQL Server

Description:
  • Will participate in requirement & design discussions with customer, translate requirements to functional specs & document them in Jira/Confluence
  • Will discuss requirements and provide clarifications to IT development team - offshore and onsite
  • Will participate in design discussions with offshore team - provide technical guidance, challenge team on building robust, scalable solution
  • Obtain sign-off on UI, requirements from customer
  • Be a single point of contact for customer
  • Demonstrate 'extreme ownership' of project deliverables during project & post production support
  • Will participate on intra business unit design teams to complete projects.
  • Will contribute to the team's technical development in the pursuit of the team's project goals.
  • Will research causes to project obstacles and assist in implementing solutions for resolution.
  • When required, should be able to "code" in React, .Net , SQL skills
Skills
  • Should have worked as developer in the past - with hands-on experience of at least 5 years of web based .Net application development
  • Microsoft technology development experience in C#, ASP.NET, .NET 4.5 onwards, MVC, Web api, Bootstrap, Jquery, Angular, SQL 2012 onwards, SQL stored procedure.
  • Hands on experience in handling production support tickets from L1 to L4 based on SLA metrics defined for production support tickets as well
  • Strong knowledge in production support & application maintenance processes related to L2,L3, L4 is needed (Problem Management).
  • Development experience - SDLC proficiency, Should be well versed with Jira, Confluence etc.
  • Good problem solving capabilities in developed applications.
  • Excellent written and verbal communication skills

Similar Jobs

More Jobs at Keylent, Inc.

More Information Technology Jobs

Find similar Associate Tech Specialist TECHM-JOB-26316 jobs: