Associate Staff Engineer - Atlassian Platform Administrator

Nagarro

$90K — $110K *
US-AnywhereRemote in Canada
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Minimum 3 years of experience as Atlassian Administrator
  • Strong skills in Atlassian Site Administration
  • Proficient in Jira Service Management and Confluence Administration
  • Experienced with Zephyr for JIRA
  • Solid understanding of API Development and Integration

Responsibilities

  • Manage and optimize the client's Atlassian Cloud ecosystem
  • Deliver complete platform administration including setup and governance
  • Drive enhancements through configuration and user experience improvements
  • Support change initiatives such as migrations and integrations
  • Provide comprehensive support from L1 to L3 for platform reliability
  • Enable AI-powered productivity through configuration of Atlassian Rovo Agents
  • Ensure secure operations through governance and pre-production testing

Benefits

  • Remote work flexibility in Canada
  • Opportunity to work with advanced technology and tools
  • Engagement in strategic decision-making with stakeholders
  • Potential for continuous professional development
  • Involvement in high-impact enterprise projects
Full Job Description
Job Description

Role - Atlassian Platform Administrator
Location - Remote CANADA
Employment type - Fulltime

Job Description:
  • Primary Responsibility Executive oversight, governance, commercial matters, and strategic escalation management Manage and optimize the client's Atlassian Cloud ecosystem, including Jira Software, Jira Service Management (JSM), Confluence, and approved plugins.
  • Deliver end-to-end platform administration, including project/space setup, workflow design, automation, permissions, and access governance.
  • Drive continuous platform enhancement through configuration changes, dashboard improvements, reporting, and user experience optimization.
  • Support enterprise change initiatives including migrations, upgrades, integrations, and new feature enablement.
  • Provide responsive L1-L3 support services to ensure platform reliability, issue resolution, and business continuity.
  • Enable AI-powered productivity through configuration and maintenance of Atlassian Rovo Agents, prompts, knowledge sources, and workflow integrations.
  • Ensure secure, scalable, and compliant operations through governance, validation, and pre-production testing of all platform changes.
  • Partner with the client stakeholders to maximize business value, adoption, and operational efficiency across the Atlassian platform.


Qualifications

Must have Skills:
  • Minimum 3 years of experience as Atlassian Administrator.
  • Atlassian Site Administration, Jira Service Management Administration (Strong), Confluence Administration (Strong), Zephyr for JIRA, API Development and Integration (Strong)


Additional Information

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