TD Bank

Associate Relationship Manager (US)

TD Bank$72K — $108K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Undergraduate degree in Business, Finance, Economics, Accounting, or related field.
  • 0-3 years of professional experience in financial services or related fields.
  • Foundational knowledge of financial analysis and accounting principles.
  • Strong communication and relationship-building abilities.
  • Willingness to learn and adapt in a team environment.
  • Proficient in Microsoft Office applications.
  • Interest in developing a career in Commercial Banking.

Responsibilities

  • Manage a small designated commercial portfolio under supervision.
  • Support Relationship Managers with portfolio growth through client servicing and research.
  • Assist in financial analysis and credit underwriting processes.
  • Develop knowledge of commercial banking products and client needs.
  • Utilize CRM tools for relationship management and client follow-up.
  • Participate in formal training and coaching to build banking expertise.
  • Collaborate with internal partners to deliver client solutions.

Benefits

  • Comprehensive training and development opportunities for career growth.
  • Exposure to a variety of commercial banking functions and services.
  • Access to mentorship from experienced banking professionals.
  • Opportunities for internal networking and collaboration across functions.
  • Commitment to fair compensation and employee equity.
Full Job Description
Work Location:
Atlanta, Georgia, United States of America

Hours:
40

Pay Details:
$72,280 - $108,160 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:
Personal & Commercial Banking
Job Description:

This role is a Commercial Banking (Regional Commercial Bank & Specialty Businesses) developmental role designed to build foundational banking, credit, and relationship management skills over an approximately 24-month development period. Working closely with Relationship Managers and other senior bankers, this role supports the management of a portfolio of commercial client relationships, learns how to identify and address client financial needs, and develops an understanding of TD's products, services, and credit solutions. Through structured on-the-job learning, coaching, and increasing exposure to clients, this role assists in portfolio management activities, client servicing, financial analysis, and business development efforts. The role provides a comprehensive foundation in commercial banking while preparing individuals for future advancement into Relationship Manager and other commercial banking leadership roles.

Depth & Scope:
  • Early career commercial banking professional participating in a structured development role designed to build relationship management, credit, portfolio management, risk management, client servicing, and business development capabilities over an approximately 24-month period
  • Owns a small designated commercial portfolio, serving as a primary day-to-day contact for routine client servicing needs while supporting client retention, relationship expansion, referral generation, and overall portfolio performance
  • Supports Relationship Managers in achieving portfolio growth objectives through client servicing, prospect research, client calling preparation, business development support, and identification of cross-sell opportunities
  • Assists with financial analysis, credit underwriting, annual reviews, loan renewals, new credit requests, due diligence, risk assessment, and preparation of credit applications and related documentation
  • Develops knowledge of commercial banking products, services, lending solutions, treasury management, specialized banking capabilities, risk management practices, and operational procedures
  • Learns to identify client needs and recognize opportunities to introduce appropriate TD products, services, and internal partners across business lines
  • Builds an understanding of clients' businesses, operating environments, financial needs, strategic objectives, industry sectors, competitive dynamics, and economic factors impacting portfolio performance
  • Supports a strong risk and control culture by following established policies, procedures, regulatory expectations, governance standards, and the Bank's Code of Conduct, while identifying and escalating operational, credit, compliance, or regulatory risks as appropriate
  • Uses sales and customer relationship management tools to support client follow-up, relationship planning, pipeline management, portfolio visibility, and understanding of customer, industry, and market trends
  • Collaborates with internal partners across credit, treasury management, wealth, retail, and other business lines to coordinate client solutions and deliver a seamless customer experience
  • Supports accurate and timely execution of business processes, client servicing activities, customer transactions, account activities, administrative requirements, and credit-related documentation
  • Applies established procedures, sound judgment, and appropriate escalation practices to resolve routine client, operational, credit, compliance, and risk-related matters
  • Supports operational excellence, process improvement, and a strong culture of risk management and control by following established policies, procedures, regulatory expectations, governance standards, and the Bank's Code of Conduct
  • Participates in formal training, coaching, mentoring, cross-training, performance development, and professional development activities to build commercial banking expertise
  • Contributes to team success by communicating effectively, sharing knowledge and best practices, supporting shared initiatives, and collaborating across functions to achieve business, customer, and team objectives
  • Represents TD professionally in interactions with customers, internal partners, community organizations, and industry groups, while contributing to an inclusive, respectful, and client-focused team environment
  • Demonstrates increasing independence, accountability, business acumen, and client-facing capability as knowledge, experience, and technical skills develop throughout the program
  • Work is performed under regular coaching and guidance from Relationship Managers and commercial banking leaders, with progressively broader responsibilities as proficiency increases
  • Develops the skills, judgment, and commercial banking capabilities required for advancement into a Relationship Manager role


Education & Experience:
  • Undergraduate degree required, preferably in Business, Finance, Economics, Accounting, or a related discipline
  • 0-3 years of professional experience
  • Foundational knowledge of financial analysis, accounting principles, and business concepts
  • Strong interpersonal, communication, and relationship-building skills
  • Demonstrated ability to learn quickly, adapt to new situations, and work effectively in a collaborative environment
  • Proficiency with Microsoft Office applications
  • Interest in pursuing a career in Commercial Banking and developing toward a Relationship Manager role
  • Relevant internship, co-op, customer-facing, sales, or financial services experience preferred


Physical Requirements:

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
  • Domestic Travel - Occasional
  • International Travel - Never
  • Performing sedentary work - Continuous
  • Performing multiple tasks - Continuous
  • Operating standard office equipment - Continuous
  • Responding quickly to sounds - Occasional
  • Sitting - Continuous
  • Standing - Occasional
  • Walking - Occasional
  • Moving safely in confined spaces - Occasional
  • Lifting/Carrying (under 25 lbs.) - Occasional
  • Lifting/Carrying (over 25 lbs.) - Never
  • Squatting - Occasional
  • Bending - Occasional
  • Kneeling - Never
  • Crawling - Never
  • Climbing - Never
  • Reaching overhead - Never
  • Reaching forward - Occasional
  • Pushing - Never
  • Pulling - Never
  • Twisting - Never
  • Concentrating for long periods of time - Continuous
  • Applying common sense to deal with problems involving standardized situations - Continuous
  • Reading, writing and comprehending instructions - Continuous
  • Adding, subtracting, multiplying and dividing - Continuous


The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

About TD Bank

TD Securities offers a range of advisory and capital market services to its clients. The company's range of services includes research, investment banking, capital markets, and global transaction banking. Research consists of commodity and equity research. Investment banking consists of mergers, acquisitions, industry expertise, and credit origination. Global transaction banking consists of trade finance, cash management, and correspondent banking. TD Securities was founded in 1855 and is based in Ontario.

TD Bank Careers

Join the vibrant team at TD Bank, one of North America's leading financial services organizations, where innovation, leadership, and growth go hand in hand. At TD Bank, we are committed to fostering a culture of diversity and inclusion, making it an ideal place for ambitious professionals to thrive. Work You’ll Do At TD Bank, your professional journey is bolstered by a robust support system. From your first interview to every career milestone, you will find opportunities for growth and leadership. Our team is dedicated to helping you develop the skills necessary for success in the ever-evolving financial sector. TD Bank offers a variety of job opportunities across multiple fields, from customer service to investment banking. Each position at TD Bank is a chance to contribute to our culture of innovation and exceptional client service. Internship Programs Kickstart your career with a TD Bank internship. Our programs provide invaluable industry exposure and hands-on experience, making them a perfect starting point for students and recent graduates eager to make their mark in the banking industry. Interns at TD Bank enjoy the unique opportunity to work alongside seasoned professionals, gaining insights that are crucial for future employment. Benefits and Growth TD Bank is deeply committed to the well-being and continuous growth of our team members. We offer competitive benefits packages that cover health, finance, and family care. Our employees enjoy comprehensive health insurance, retirement plans, and generous paid time off, among other perks. Moreover, TD Bank encourages professional development through various training programs, including leadership development and diversity training. These initiatives ensure that our team remains at the forefront of industry standards and best practices. Join Our Team Explore the numerous career paths available at TD Bank and discover how your skills and interests align with our mission. We are actively hiring and continually looking for talented individuals who are passionate about banking and customer service. Networking and Professional Development At TD Bank, we believe in the power of networking and collaboration. Our employees have access to a wide range of networking events, workshops, and seminars that promote career development and professional growth. These platforms not only enhance your professional skills but also expand your industry connections. Stay Connected Keep up to date with the latest at TD Bank Careers by subscribing to our job alert emails. Tailor your subscription to match your career preferences and get the latest news, insider tips, and job opportunities delivered straight to your inbox. Explore job opportunities at TD Bank and be part of a team that values hard work, creativity, and a diverse workplace culture. Your next great career move is just a click away. SEARCH TD BANK JOBS Join us at TD Bank and let your ambition lead you to a rewarding career filled with opportunities to learn, grow, and innovate.
Learn more about TD Bank
Size
90,000 employees
Market Cap
$117.9 billion
Industry
Net Income
-$6.9 million
5 Year Trend
+6.6%

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