Elevance Health

Associate Relations Consultant Senior

Elevance Health$75K — $95K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • BA/BS degree required; 5+ years of HR experience required or equivalent.
  • HR designation (SHRM-CP or SHRM-SCP) preferred.
  • Strong understanding of employment law and employee relations best practices required.
  • Experience with complex investigations and sensitive HR issues preferred.
  • Proven ability to engage C-Suite executives and influence their priorities preferred.
  • Exceptional communication skills, especially in crafting presentations for executives.
  • Experience with Workday or similar HCM tools is a plus.

Responsibilities

  • Serve as primary contact for associate relations issues including investigations and complaints.
  • Provide coaching and advice to associates and management on HR policies and legal matters.
  • Conduct comprehensive investigations involving witness management and record-keeping.
  • Debrief leadership on investigation findings and recommended actions.
  • Collaborate with Ethics and Compliance for cross-functional investigations.
  • Partner with HR leadership to manage transition agreements during separations.
  • Analyze associate relations data to identify trends and inform action plans.

Benefits

  • Hybrid work model with 1-2 in-office days to support teamwork.
  • Opportunities for continued professional development.
  • Supportive workplace culture promoting work-life balance.
  • Access to company resources and compliance training for ongoing learning.
Full Job Description
Anticipated End Date:
2026-07-31

Position Title:
Associate Relations Consultant Senior

Job Description:

Associate Relations Consultant Senior

Location: This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

The Associate Relations Consultant Senior will be responsible for serving as the primary point of contact for associates and management for associate relations issues including but not limited to: investigations, agency charges (EEO, DOL), employment litigation, associate complaints, performance management, coaching, development, attendance, and other issues.

How you will make an impact:
  • Provides advice, guidance, coaching, and training to associates and managers based on policies and legal consultation, and in accordance with employment laws and regulations.
  • Conducts investigations including managing the witness lists, determining line of questioning, analyzing credibility, researching related records as needed and maintaining written record of the investigation.
  • Debriefs leaders at all levels on findings.
  • Provides oversight of the company's internal investigations of associate complaints and serves as a liaison to Legal on associate relations matters.
  • Regularly partners with Ethics and Compliance on crossover investigations.
  • Partners with AR leadership and HRBP for requests for transition agreements related to the separation/termination process, and will regularly use persuasive and advanced communication skills to communicate will all levels of associates throughout the organization.
  • Develops and provides periodic associate relations-related analytical data and analyzes trends to determine appropriate action plans.


Minimum Requirements: Requires a BA/BS degree and minimum of 5 years of human resources experience; or any combination of education and experience, which would provide an equivalent background.

Preferred Skills, Capabilities and Experiences:
  • HR designation strongly preferred (SHRM-CP or SHRM-SCP).
  • Experience conducting complex, high-profile investigations and advising on a wide range of sensitive associate relations issues strongly preferred.
  • Thorough understanding of employment law, compliance, and employee relations best practices strongly preferred.
  • Experience demonstrating an executive presence while interacting with C-Suite executives, understanding their priorities, and addressing their concerns strongly preferred.
  • Expertise in crafting and delivering impactful presentations tailored to a C-Suite audience, incorporating data and narrative strongly preferred.
  • Demonstrated experience executing on change management programs.
  • Excellent interpersonal skills, strong emotional intelligence, and ability to build trust, rapport and influence across all levels of the company.
  • Workday or similar HCM experience preferred.
  • ServiceNow experience preferred.
  • Fortune/large company experience preferred.


Job Level:
Non-Management Exempt

Workshift:

Job Family:
HRS > HR Operations

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

NOTE: Workday keeps job postings active through 11:59:59 PM on the day before the listed end date. Example: If the end date is 3/13, the posting will automatically come down on 3/12 at 11:59:59 PM. In other words - the job is posted until 3/13, not through 3/13.

About Elevance Health

Epoch Health represents the next evolution in comprehensive healthcare specifically for men. Our philosophy is a clinical approach designed to help men enhance their quality of life through truly personalized and professional clinical care. At Epoch we stress appropriate health treatments, proactive screenings and lifestyle modifications.

Elevance Health Careers

Join the vibrant team at Elevance Health, a leader in healthcare solutions, where we prioritize innovation, leadership, and the well-being of our communities. At Elevance Health, we offer more than just job opportunities; we provide a pathway to a fulfilling career in a diverse and inclusive environment.

Work You’ll Do

At Elevance Health, you will be part of a team dedicated to reshaping the future of healthcare through outstanding service and cutting-edge technology. Our professionals enjoy a culture of collaboration and respect that supports both personal and professional growth.

Explore Career Opportunities

Whether you're seeking your first internship or a seasoned professional position, Elevance Health offers a range of employment opportunities across various specialties. Our team is growing, and we are hiring individuals who are passionate about making a difference in healthcare. Explore positions that match your skills and interests in our dynamic company.

Innovate and Lead

Join us and contribute to a culture of innovation and continuous improvement. At Elevance Health, you will work alongside industry leaders and have the chance to develop leadership skills that are crucial in today’s fast-paced healthcare environment. Our leadership and diversity training ensure that all team members are equipped to lead, inspire, and thrive.

Develop Your Career

Elevance Health is committed to the professional growth of our employees. With access to comprehensive benefits, career development programs, and networking opportunities, you can expand your skills and advance your career within a supportive and nurturing environment. Our commitment to professional development is reflected in our robust training programs and our focus on promoting from within.

Benefits and Culture

We understand that the well-being of our employees is paramount. Elevance Health offers competitive benefits designed to support the health, financial security, and work-life balance of our team members. Our inclusive culture fosters innovation and is one of our greatest strengths.

Join Our Team

Ready to make a significant impact in healthcare? Search for open job opportunities at Elevance Health that align with your skills and career ambitions. We are looking for curious, creative, and solution-driven team players who are ready to drive change and deliver solutions.

Stay Connected

Keep up to date with the latest in career opportunities and company news by subscribing to our job alert emails. Tailor your subscription to receive updates that align with your career preferences and see what exciting and rewarding opportunities await at Elevance Health.

Apply Now

Start your journey with Elevance Health by exploring our career portal for available job opportunities. Submit your resume, prepare for your interview, and take the first step towards a rewarding career that makes a real difference.

Elevance Health Careers

Empowering your future in healthcare. Join us and be part of a team that is dedicated to improving lives and communities every day.
Learn more about Elevance Health
Size
3,969 employees
Market Cap
$116.9 billion
Industry
Net Income
$4.5 billion
Founded
1944
5 Year Trend
+10.3%
Revenue
$121.8 billion
NASDAQ

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