Job Description
Summary
As an Associate eDiscovery Project Manager (APM) at Array, you will play a crucial role in supporting our client projects. This role handles transactional electronic stored information (ESI) projects with the support of a Project Manager. You will assist in managing client and project information, ensuring that projects are executed smoothly and efficiently. Your role will involve close collaboration with internal departments to implement solutions that meet our clients' needs. Candidates living or working Pacific/Mountain time zones are preferred.
Responsibilities:
• Client Needs Discovery: Assist in understanding and interpreting client needs to help tailor solutions that meet their expectations.
• Consultation and Planning: Work with clients and internal teams to help construct project plans, ensuring alignment with client goals and internal capabilities.
• Project Oversight: Support internal processes to ensure project plans are executed according to specifications and deadlines.
• Client Communication: Provide regular updates to clients, including status reports, to keep them informed and engaged throughout the project lifecycle.
• Technical Troubleshooting: Assist in providing support for technology usage, including Relativity, to ensure clients can effectively use the technology.
• Issue Resolution: Help address and resolve any client issues with delivered or hosted data, maintaining client satisfaction and trust.
• Data Processing: Assist in processing data through Relativity Processing as needed, supporting the efficient handling and management of client data.
Qualifications
• Client Focus: Unwavering commitment to ensuring client satisfaction. Basic knowledge of how to build and sustain client relationships.
• eDiscovery: Knowledge of the eDiscovery workflows and technologies
• Technical Proficiency: High aptitude with Microsoft applications, database programs, text editors, and review platforms.
• Relativity Knowledge: Proficient knowledge of Relativity Processing and working knowledge of various Relativity features.
• Multitasking Ability: Excellent at managing multiple tasks with strong follow-through.
• Organizational Skills: Highly organized with a keen attention to detail.
• Communication Skills: Exceptional customer service, interpersonal, and communication skills.
• Flexibility: Availability to work extended hours and on a flexible schedule as needed.
• Team Collaboration: Proven ability to work well in a team-based environment.
• Quality & Continuous Improvement: Strong analytical and problem-solving skills
The base Compensation range for this role will $75,000 - $90,000 and will be dependent upon the individual's location, skills, experience and qualifications. In addition to the base pay, this role will be eligible for a discretionary bonus program
What We Offer
• People-Focused Culture
• Competitive Pay & Quarterly Incentives
• Comprehensive Benefits, 401k & Wellbeing Programs (link for details)
• Flexible Time Off & Remote Work Options
• Professional Development & Career Growth Opportunities
• Exposure to cutting-edge technology in the legal services industry
