Job Description

Under the direction of the PDO and leadership, is responsible for supporting the full product lifecycle for an assigned portfolio of educational products, ensuring alignment with accreditation and regulatory standards. This role facilitates curriculum design, learning resource curation, development, budget, timeline, and continuous improvement efforts for WGU's online learning content. Collaborates with PDOs and leadership so they may inform stakeholders in academics, operations, evaluation, and others to provide input about potential changes to the curriculum, assessment, instructional models, and academic support services.

Primary Responsibilities
Owns curriculum and assessment within assigned programs, including relevance, quality, technical accuracy, functionality, and assessment validity. Ensure timely delivery of quality programs.
Ensures adherence to best practices in the design, development, delivery, and maintenance of assigned product portfolio.
Collaborates with cross-functional stakeholders to ensure programs meet all accreditation and regulatory requirements. Ensures alignment between curriculum and assessment.
Recommends innovations in learning products, learning design, and delivery based on data analysis and learning science. Works with PDOs and leadership for implementation.
Evaluates and analyzes program and course performance as required for operation and quality improvement.
Maintains success metrics and time, budget, and quality measures.
Contributes to critical documentation in support of the full product lifecycle.
Performs other duties as assigned.
This job description includes a general representation of job requirements rather than a comprehensive inventory of all required responsibilities or work activities. The contents of this document or related job requirements may change at any time with or without notice.
Qualifications

Knowledge, Skills, and Abilities
Strong organizational and project management skills, including the ability to effectively handle multiple tasks and pay attention to detail
Knowledge of product-level curriculum and assessment design and development
Online learning design and development skills
Understanding of user-experience best practices, including accessibility requirements
Ability to facilitate groups and meetings in person and remotely
Ability to manage multiple projects efficiently
Strong written, oral, presentation, and interpersonal skills
Ability to build internal and external relationships
Data analytics skills, including interpretation and synthesis
Ability to use data to make informed decisions (analyze root causes, design experiments and interventions with clear success measures, conduct retrospective analysis, etc.)
Detail-oriented, with proven ability to handle multiple tasks
Requires composure under pressure and dealing with ambiguity.

Minimum Qualifications
Bachelor's degree in a related field or discipline.
Applicable licenses or certifications.
2 years of relevant professional experience.

Preferred Qualifications
Experience in online education, standardized testing, or educational publishing.
Experience interacting effectively with cross-organizational teams.
Working Condition
Travel up to 15-20% may be required on an ad hoc basis
Ability to work in a busy, shared-space office environment.

Physical Requirements
Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift to 15 pounds at times.
Able to travel as required.

This position requires occasional travel of up to 20%, including required attendance at designated company summits (typically one to two per year). Additional travel may include conferences, visits to company locations, and other business-related events as needed. Additional travel may be assigned as needed to support business requirements.

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Position & Application Details

Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave.

How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday.

Additional Information

Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive.