American Airlines

Associate Product Manager/Sr Associate Product Manager, Technology Products

American Airlines • $88K — $105K *
Fort Worth, TX 76137In-Person
Aerospace & Defense
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in related field
  • 3 years of applicable product management experience (i.e. Product Owner)
  • 5 years of equivalent work experience
  • Master's degree in a related field with 2+ years of work experience (preferred)
  • Relevant certifications in Product Management/Product Delivery field

Responsibilities

  • Conduct product discovery, market research, competitive analysis, and trend forecasting
  • Synthesize broad company objectives into concrete problems with measurable success metrics
  • Create and maintain an initiative source of truth document
  • Communicate updates effectively through storytelling
  • Facilitate collaboration between product and non-product teams
  • Partner with Technology Procurement for RFIs and RFPs
  • Identify and recommend investment areas based on research

Benefits

  • Travel perks for employees and their families
  • Health benefits available on day one, including dental and vision
  • Wellness programs that support employee health
  • 401(k) program with potential employer contributions
  • Employee Assistance Program and discounts on hotels, cars, and cruises
Full Job Description
9/23/26

Location: DFW Headquarters Building 8 (DFW-SV08)
Cities: Fort Worth - TX
Requisition ID: 88413

Job Description

Why you'll love this job

  • This role is part of the Next-Gen Operations Platform and Business team within the Integrated Operations Center (IOC) division, with a primary focus on advancing the strategy, modernization, and implementation of Take-Off & Landing Performance (TPS), Operations Communication, and Aircraft Movement & Control System (AMCS) capabilities.
  • The Next-Gen Operations initiative is a multi-year transformation program dedicated to modernizing American's Flight Operations ecosystem, retiring legacy platforms, and delivering future-ready operational capabilities. Within this transformation, TPS, Operations Communication, and AMCS represent critical operational domains that support safe, efficient, and reliable aircraft operations. The program consists of multiple concurrent workstreams designed to enhance operational effectiveness, improve decision-making, strengthen communication, and increase overall operational resilience.
  • As an Associate Product Manager, Technology Product Management, you will help drive the strategy, design, and implementation of next-generation TPS, Operations Communication, and AMCS solutions. You will partner closely with operational stakeholders, product teams, and technology teams to define business capabilities, shape future-state operational workflows, and ensure solutions deliver measurable value to the operation. Responsibilities include leading requirements definition and prioritization, developing the future-state vision, reimagining operational processes, supporting organizational change management, and translating business needs into actionable product and technology deliverables. In close partnership with product and technology teams, you'll guide and support the successful execution of a complex, multi-phase transformation.


What you'll do

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.
  • Conduct product discovery, market research, competitive analysis, and trend forecasting to inform product direction
  • Synthesize broad company objectives into concrete problems to solve with measurable success metrics
  • Create and maintain an initiative source of truth document, including overview, stakeholder mapping, workstreams, and milestones
  • Communicate updates effectively through verbal, written, and visual storytelling (e.g., slide decks, process maps, and documentation)
  • Facilitate collaboration between product and non-product teams, ensuring alignment across stakeholders
  • Partner with Technology Procurement to conduct RFIs and RFPs
  • Identify and recommend investment areas based on research and business goals
  • Track and measure the impact of strategic initiatives to support product management teams
  • Proactively identify opportunities for improvement, bringing clarity and structure to ambiguous challenges
  • Influence strategic direction of the product(s) or cross-product journey
  • Care for the customer or team member experience, considering upstream and downstream impacts
  • Regularly collect, analyze, and synthesize customer feedback from multiple channels


All you'll need for success

Minimum Qualifications - Education & Prior Job Experience
  • Bachelor's degree in related field
  • 3 years of applicable product management experience (i.e. Product Owner)
  • 5 years of equivalent work experience


Preferred Qualifications - Education & Prior Job Experience
  • Master's degree in a related field with 2+ years of work experience
  • Experience determining Product Market fit and defining a Go-to-Market strategy
  • Demonstrate familiarity with Agile Product Management tools


Skills, Licenses & Certifications
  • Relevant certifications in Product Management/Product Delivery field
  • Has strong knowledge/expertise of product domain including the business model, constraints, regulations, user experiences, etc.
  • Recommended Scrum certification


What you'll get

Feel free to take advantage of all that American Airlines has to offer:
  • Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
  • Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
  • Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
  • 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
  • Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more.


About American Airlines

US Airways provides international and domestic air transport in the United States. It is owned by the American Airlines Group. US Airways utilizes a fleet of 343 mainline jet aircrafts, along with 278 regional jet and turbo-prop aircrafts operated by contract and subsidiary airlines under the name US Airways Express. It was originally established as All American Aviation.It operates an airline network with 193 destinations in 24 countries in North America, South America, Europe, and the Middle East. It also operates the US Airways Shuttle, a US Airways brand which provides hourly service between Boston, New York City, and Washington, D.C.As of October 2013, US Airways employed 32,312 people worldwide and operated 3,028 daily flights.US Airways is a member of Oneworld, and it currently operates along with American Airlines as a result of a merge between the two holding companies of these airliners.US Airways was established in 1973. It operates hubs at Charlotte/Douglas International Airport, Philadelphia Inte...

American Airlines Careers

Join the dynamic team at American Airlines, a leader in global aviation and an innovator in the airline industry. With a wide range of job opportunities, American Airlines is the perfect place to advance your career, offering roles that cater to a variety of skills and professional interests. Work You’ll Do At American Airlines, you will be part of a team that is dedicated to providing world-class service and shaping the future of travel. Our employees enjoy a culture of collaboration and respect, where diversity and inclusion are celebrated. With American Airlines, you can contribute to a legacy of innovation and leadership in the skies. Transform Your Career American Airlines is not just a company; it's a community where you can grow your career through a robust suite of professional development and diversity training programs. Our leadership is committed to nurturing talent and recognizes the value of each individual’s growth. Join a team that leads with integrity and a passion for progress. At American Airlines, your career trajectory is bolstered by our commitment to innovation and excellence in the aviation industry. Internship Opportunities Kickstart your career with an internship at American Airlines. Gain invaluable industry experience, build your resume, and make connections that will propel your professional life. Our internships offer hands-on experience in a variety of departments, helping you discover your path in the aviation industry. Benefits of Working With Us American Airlines places immense value on the well-being of its team members. Employees enjoy competitive benefits including health, dental, and vision insurance, employee discounts, and flexible spending accounts. More than just perks, our benefits are designed to support your life, both at work and at home. Explore Job Opportunities Whether you’re looking to enhance your career in engineering, customer service, or leadership, American Airlines has a position that will match your skills and passions. We are continuously hiring and looking for motivated individuals who are ready to take their careers to new heights. Stay Connected Join Our Team Search open positions that align with your skills and interests. We are looking for passionate, curious, and solution-driven team players. SEARCH AMERICAN AIRLINES JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Customize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at American Airlines.
Learn more about American Airlines
Size
123,400 employees
Market Cap
$8 billion
Industry
Aerospace & Defense
Net Income
-$8.8 billion
Founded
1930
5 Year Trend
-5.7%
Revenue
$17.3 billion
NASDAQ
AAL
* Ladders Estimates

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