Associate Operations Specialist, Commercial Energy Efficiency Programs
Location: Remote – Oklahoma / Mid Central Region Preferred  

Ready to make a difference?
Come join our team as an Associate Operations Specialist supporting commercial energy efficiency programs in Oklahoma. The Associate Operations Specialist role provides support for field-based staff, a network of Trade Allies, and other program participants. You will work as part of ICF’s Commercial and Industrial energy efficiency team ensuring that the evaluation, implementation, and verification of utility sponsored energy efficiency projects are successfully executed.  

The Associate Operations Specialist interfaces with manufacturers, retailers, Trade Allies, customers, engineers & consultants, and reviews project application forms and submittals to ensure compliance with program policies and procedures. 

If you have strong communication skills, like engaging with customers, Trade Allies, and other stakeholders, and possess experience or knowledge of Energy Efficiency programs, this role could be ideal for you. You’ll collaborate with an enthusiastic, skilled, and multidisciplinary team as well as national experts to achieve client goals. If this sounds appealing, we encourage you to apply today! 

What you will be doing: 

• Provide support for field-based staff and a network of participating Trade Allies.
• Maintain ongoing communications with participating contractors, customers, and consultants.
• Address, resolve, or escalate customer and contractor questions related to program participation as needed. 
• Review and process project application forms and submittals.  
• Review technical specifications, calculations, and cost estimates for energy efficiency projects.  
• Analyze technical specifications, calculations, and cost estimates for energy efficiency projects. 
• Assist technical teams in upholding QA/QC standards and program guidelines. 
• Perform energy savings calculations for prescriptive energy efficiency measures and upload records into program database.  
• Process program incentive payments per established policies and procedures.  
• Coordinate with or follow up on program quality control activities such as inspections and customer surveys as appropriate.  

What we need you to have (minimum qualifications):  

• Bachelor’s degree (or applicants can substitute one year of related experience for one year of education)
• 1+ year(s) professional experience in administration, operational support, data analysis, energy and/or related experience
• Must be able to pass a background check and drug screening

What we would like you to have (preferred qualifications):

• Knowledge of the utility market (specifically energy efficiency, demand response, and distributed energy resource programs and markets).
• Experience reviewing blueprints, floor plans and other documentation related to building equipment specifications

Professional skills you will use:

• Sound business ethics, including the protection of proprietary and confidential information.  
• Proficiency in MS Office Applications (Word, PowerPoint, Outlook, Excel)  
• Excellent verbal, interpersonal and written communication skills  
• Strong analytical, problem-solving, and decision-making capabilities  
• Team player with the ability to work in a fast-paced environment  
• Ability to work with all levels of internal staff, as well as outside clients and vendors  
• Ability to manage multiple priorities  
  

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is: