Location Designation: Hybrid - 3 days per week
Role OverviewThe Associate, Marketing Operations supports the implementation and day-to-day coordination of key marketing technology platforms, including Seismic, Wrike, and related processes. This role contributes to how assets, workflows, and marketing processes are organized, maintained, and activated across marketing, sales, and external channels.
As part of the team building and scaling core marketing operations capabilities, this position plays an important role in supporting platform enhancements, process improvements, and operational initiatives across the marketing organization.
What You'll Do- Support day-to-day Seismic and Wrike operations, including content publishing, workflow maintenance, intake forms, and project tracking.
- Manage the ADA review workflow for designated marketing materials, including accessibility reviews, remediation tracking, and stakeholder coordination.
- Assist with testing for platform enhancements, integrations, and system updates across Seismic, Wrike, DAM, and other marketing technologies.
- Support Seismic and Wrike adoption by troubleshooting issues, maintaining user documentation, and answering routine questions.
- Manage document and asset uploads in the Toppan Merrill print platform, ensuring version control, accuracy, and compliance until DAM integration is complete.
- Support Marketing Operations initiatives, including records retention, business continuity planning, process documentation, and related activities.
- Coordinate marketing operational processes by managing requests, resolving workflow issues, and supporting process improvements and ad hoc projects.
What You'll Bring - 1-3 years of relevant experience or equivalent internal experience
- Strong attention to detail and comfort working with systems and structured data
- Intellectually curious, resourceful, and willing to learn new platforms and processes
- Organized and able to manage multiple requests in a fast-paced environment
- Effective communicator who works well in a collaborative, cross-functional setting
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Job Level: LEVELPF2Pay TransparencySalary Range: $75,000-$106,500
Overtime eligible: Exempt
Discretionary bonus eligible: Yes
Sales bonus eligible: No
Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.
Our BenefitsWe provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work.Click hereto discover more about our comprehensive benefit options or visit our NYL Benefits Site.
Job Requisition ID: 94378
