The PNC Financial Services Group, Inc

Associate Marketing Lead - Small Business

Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of relevant marketing experience
  • Strong skills in developing omni-channel marketing campaigns
  • Ability to analyze internal and external insights for actionable strategies
  • Demonstrated project management and communication talents
  • Experience with modern marketing practices, including AI and customer journeys
  • Comfort in matrixed environments collaborating with various teams

Responsibilities

  • Execute ongoing marketing journeys to increase customer acquisition and retention
  • Manage marketing strategies across product life cycles and growth initiatives
  • Translate business priorities into integrated marketing approaches
  • Evaluate campaign performance using KPI frameworks
  • Analyze data to identify trends and recommend optimizations
  • Leverage advanced marketing techniques, including test-and-learn methodologies
  • Coordinate with cross-functional teams to implement marketing initiatives

Benefits

  • Comprehensive medical, dental, and vision coverage
  • 401(k) plan with company match and pension options
  • Paid parental leave and up to 11 paid holidays
  • Extensive vacation ranging from 15 to 25 days based on tenure
  • Educational assistance with fully paid programs
  • Wellness program with financial incentives
  • Back-up child/elder care and adoption reimbursement options
Full Job Description
Position Overview

As an Associate Marketing Lead within PNC's Marketing organization, you will be based in a PNC Marketing Hub.

This person will support long-term Small Business growth objectives by developing and executing personalized, omni-channel marketing segmentation strategies that drive customer acquisition, engagement, and retention while aligning business priorities with evolving client needs.

Key Responsibilities
• Execute always-on, omni-channel growth marketing journeys supporting acquisition,
engagement, and retention goals.
• Own and support defined marketing strategies and workstreams across the product lifecycle
and line-of-business growth initiatives.
• Translate business priorities into integrated marketing strategies that enhance customer
value and support sustainable growth.
• Apply KPI frameworks and measurement plans to evaluate campaign performance and
business results.
• Perform data analysis, identify trends, and provide recommendations for optimization.
• Leverage modern marketing capabilities including AI, agentic workflows, test-and-learn
methodologies, and dynamic customer journeys.
• Partner with cross-functional teams to deliver strategic marketing initiatives.
• Coordinate assigned workstreams, manage timelines, and operate within budget and
resource guidelines.
• Support business, financial, risk, and process commitments through data-driven analysis.
Required Job Skills
• Strong segmentation campaign development and execution skills across direct mail, email,
digital, branch, experiential marketing, webinars, sales enablement, and other channels.
• Ability to analyze compelling internal/external insights and test and learn performance data to
generate actionable next steps.
• Strong project management, communications and stakeholder management capabilities.
• Executing quantitative and qualitative research with marketing partners to gain customer
insights
• Comfort working in matrixed organizations with product, digital, analytics, finance, risk, and
compliance partners.
• Applying modern growth marketing practices including AI-driven personalization and test-
and-learn frameworks
• Sales enablement support within lifecycle marketing programs

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description
  • Independently implements and manages a broader set of defined market programs/initiatives.
  • Leverages a strong comprehension of marketing strategies. Contributes to thought leadership and builds consensus across the partnership resulting in increased rigor around program/initiative execution.
  • Develops and executes complex marketing programs/ initiatives and activities that may include advertising, sales content and internal communications. Proactively collects and synthesizes data in order to identify trends. Readily identifies the strategic and tactical implications.
  • Ensures all operating activities are delivered within the established budget framework.
  • Implements and oversees activities including coordination with legal, compliance, finance, risk and other key partners. Partners with agencies, third parties and internal business partners to coordinate development and execution of programs/initiatives.


PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
  • Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
  • Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.


Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills
Advertising, Competitive Advantages, Content Marketing, Customer Solutions, Digital Marketing, Marketing Programs, Marketing Strategies, Negotiation, Results-Oriented

Competencies
Business Acumen, Business Data Analysis, Collaborating, Decision Making and Critical Thinking, Effective Communications, Effectiveness Measurement, Marketing Function, Marketing Systems, Matrix Management

Work Experience
Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education
Bachelors

Certifications
No Required Certification(s)

Licenses
No Required License(s)

Language Assessments

No Required or Preferred Language Assessments

Pay Transparency

Base Salary: $75,000.00 - $150,000.00

Salaries may vary based on geographic location, market data and on individual skills, experience, and education.

Application Window

Generally, this opening is expected to be posted for two business days from 09/01/2026, although it may be longer with business discretion.

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.

About The PNC Financial Services Group, Inc

PNC is a financial service company providing bank deposit products and services to its community. The company assets (as of December 31, 2011) of approximately $271.2 billion. PNC operations include a regional banking franchise operating primarily in nineteen states and the District of Columbia with more than 2,700 branches, online and mobile services together with 7,400 ATM machines, specialized financial businesses serving companies and government entities, and asset management and processing businesses.

The PNC Financial Services Group, Inc Careers

Join the vibrant team at The PNC Financial Services Group, Inc, a leader in financial services and a beacon of innovation and professional excellence. At PNC, we are committed to fostering a workplace where every team member can thrive and contribute to our collective success.

Work You’ll Do

Embark on a career with PNC and be part of a company that values diversity, leadership, and professional growth. Our team is dedicated to helping individuals and communities thrive by living our values and demonstrating our commitment to performance and integrity.

Explore Job Opportunities and Internships

Whether you're starting your career or looking to make a change, PNC offers a range of job opportunities and internships that will harness your skills and ignite your passion for financial services. From entry-level positions to leadership roles, PNC is hiring across various departments, ensuring a place for every talent and ambition.

Innovate and Lead

At PNC, innovation and leadership go hand in hand. Join us at the forefront of financial services, where your ideas can lead to better customer solutions and enhanced operational efficiency. Our culture encourages curiosity and initiative, allowing you to take your career to new heights through continuous learning and leadership opportunities.

Develop Your Career

PNC is not just a company; it's a place where you can shape your future. With robust training programs, including diversity training and professional development courses, we prepare our employees for sustained success. Career growth at PNC is supported by our commitment to mentorship and development, helping you build a rewarding career filled with exciting challenges and opportunities.

Benefits and Culture

Choosing to work at PNC means you value a culture that promotes mutual respect and teamwork. We offer competitive benefits that support the health, well-being, and financial security of our employees and their families. At PNC, we understand that our success as a company depends on the health, happiness, and productivity of our team members.

Networking and Professional Development

Advance your career through PNC’s vast networking opportunities. Connect with leaders and peers within the company through various events, training sessions, and community programs. Our commitment to professional growth is evident in our proactive approach to networking and development, helping you build meaningful connections and enhance your career trajectory.

Join Our Team

Ready to make a significant impact? Explore the current openings at The PNC Financial Services Group, Inc and find the position that matches your skills and interests. We are looking for passionate, driven, and creative team players who are ready to take the next step in their careers.

Stay Connected

Keep up to date with the latest from PNC Careers by subscribing to our job alert emails. Tailor your subscription to receive updates that align with your career interests and get insider tips that can help you during the interview and resume submission processes.

Explore, Innovate, Grow with PNC

At The PNC Financial Services Group, Inc, your career is what you make it. Join us and discover how your unique talents can be honed and appreciated in an environment that fosters professional and personal growth. Let’s build the future of financial services together.

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Learn more about The PNC Financial Services Group, Inc
Size
57,668 employees
Market Cap
$62.6 billion
Industry
Net Income
$7.5 billion
Founded
1845
5 Year Trend
+2.9%
NASDAQ

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