We have an exciting opportunity in our Louisville, CO office for an Associate Manager, Systems - Invoice to Cash within the broader Invoice-to-Cash (I2C) organization. This role will help drive system optimization, automation, process transformation, and operational excellence across North America I2C.

The Associate Manager will serve as a key liaison between the Shared Delivery Center (SDC), North America I2C teams, IT, and external solution providers. This position will identify improvement opportunities, translate business needs into scalable solutions, and help maximize the value of technology investments across HighRadius, Esker, SAP, and related applications.

This role will lead cross-functional projects, support system implementations and enhancements, oversee testing and change management, and partner with operational leaders to strengthen controls, improve customer experience, reduce manual work, and support the future-state vision of the I2C organization.

Responsibilities include, but are not limited to:

Systems, Process & Automation Leadership

• Serve as a functional subject matter expert for HighRadius, Esker, SAP, and related I2C technologies.
• Analyze current processes and identify opportunities to improve efficiency, scalability, controls, user experience, and automation.
• Translate operational challenges into business requirements, process documentation, test plans, and implementation strategies.
• Partner with the Senior Manager, Systems Invoice to Cash, to execute the I2C automation and digital transformation roadmap.

Project Management & Transformation

• Lead medium and large-scale I2C system, automation, and process improvement projects from initiation through implementation and stabilization.
• Develop and manage project plans, timelines, milestones, risks, stakeholder communications, and success metrics.
• Coordinate cross-functional teams across Finance, IT, Shared Services, Customer Service, Commercial, and external vendors.
• Support change management through training, communications, documentation, adoption tracking, and post-implementation stabilization.

HighRadius Governance & Continuous Improvement

• Act as a functional lead for ongoing HighRadius enhancement activities within the NORAM I2C organization.
• Lead regular enhancement review sessions with Associate Managers, operational leaders, and process owners to prioritize optimization opportunities.
• Own enhancement intake, evaluation, testing, deployment support, release readiness, and regression testing for HighRadius improvements.
• Monitor utilization, automation rates, exception trends, and user adoption to improve ROI and operational effectiveness.

SDC & NORAM I2C Partnership

• Serve as a primary liaison between the Shared Delivery Center, North America I2C team, IT partners, and technology vendors.
• Facilitate alignment of operational priorities, technology initiatives, enhancement requests, and process improvement opportunities.
• Support process efforts across teams and locations to improve consistency, scalability, and overall performance.
• Provide guidance and leadership to operational teams regarding best practices, system capabilities, and technology adoption.

The salary range for this position is $80,000 - $95,000 USD. The exact salary offered will depend on several factors, including the candidate's relevant experience, geographic location, internal equity, and market conditions. Danone North America additionally offers a performance-based bonus and has a strong benefits package including Medical, Dental, Vision, Prescription Drug Coverage, 401k Plan, Wellness Program, Life Insurance, Tuition Reimbursement, Flexible Time Off, and Paid Parental Bonding Leave, among other benefit plan options. To give our employees flexibility, Danone is a hybrid work environment.

This role is considered a "hybrid" position that allows for flexible work, meaning it is a role where collaboration with key stakeholders in Danone Hubs occurs. While you may have the option to work from home on a schedule as agreed to with your supervisor, you are also expected to regularly report to your assigned office location at least 3 days per week.

About You

• Bachelor's Degree or equivalent professional experience.
• 3+ years of experience in Finance, Invoice-to-Cash, Shared Services, Systems, Business Process Management, or a related field.
• Strong understanding of I2C processes such as Cash Application, Credit, Collections, Deductions, Customer Master, or Accounts Receivable.
• Experience with HighRadius, Esker, SAP, or similar Credit-to-Cash technologies preferred.
• Demonstrated experience leading system enhancements, process improvement, automation, or transformation initiatives.
• Strong project management skills with the ability to manage multiple priorities, influence stakeholders, and drive work forward without direct authority.
• Experience with requirements gathering, process mapping, testing, training, change management, reporting, and KPI tracking.
• Strong analytical, organizational, problem-solving, communication, and collaboration skills.
• Lean, Six Sigma, Power BI, automation, or process excellence experience preferred.
• Passion for innovation, continuous improvement, and driving business value through technology.