Associate Manager, Strategy & Operations - Dasher & Logistics Canada

DoorDash

$116K — $145K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in strategy, operations, consulting, technology, finance, or related field.
  • Experience managing complex operational areas with a focus on quality.
  • Strong analytical skills; proficient with data and AI tools.
  • Ability to operate effectively in fast-paced, ambiguous environments.
  • Experience collaborating cross-functionally and aligning stakeholders.

Responsibilities

  • Own the health of Dasher supply in Canadian markets.
  • Diagnose and address supply gaps using data-driven insights.
  • Design programs for attracting and retaining quality Dashers.
  • Manage supply dynamics across varying operational conditions.
  • Lead data-driven analyses to evaluate supply performance and recommend improvements.
  • Collaborate cross-functionally to align on supply strategies.
  • Make strategic tradeoff decisions balancing supply, quality, and cost.

Benefits

  • Comprehensive health benefits including medical, dental and vision.
  • Paid time off and paid parental leave.
  • Wellness benefits and several paid holidays.
  • Disability and basic life insurance.
  • RRSP with employer match.
  • Mental health program.
Full Job Description
About the Role

We're hiring an Associate Manager, Strategy & Operations to help manage Dasher supply and delivery quality across Canadian markets. This role sits at the intersection of operational execution and marketplace health, and is accountable for ensuring the right number of quality Dashers are available to meet demand reliably across geographies and conditions.

You will translate company and regional goals into clear supply strategies, balancing Dasher acquisition, mobilization, and retention to maintain a healthy and high-performing supply base. You will manage key supply levers, including onboarding pipelines, retention programs, and regional coverage optimization. Your work will require a sharp understanding of what drives Dasher behavior and engagement, and how to design programs that attract and retain quality Dashers at the right time and place.

Success in this role means building and managing supply frameworks that consistently meet demand while maintaining strong delivery quality, even as market conditions, seasonality, and external factors shift. You will lead structured analyses to identify supply gaps, diagnose root causes, and drive durable improvements in coverage and quality across geographies.

You will report into a Manager of Strategy & Operations. We expect this role to be hybrid with some time in-office and some time remote.
You're excited about this opportunity because you will...
  • Own Dasher supply health across Canadian markets, managing across acquisition, mobilization, and retention to ensure demand is reliably met with strong quality
  • Diagnose and close supply gaps across regions, using data to identify root causes and deploy targeted interventions across different market conditions
  • Design and optimize programs that attract and retain quality Dashers, understanding what drives engagement and how to sustain a healthy supply base over time
  • Manage supply across varying operating conditions including weather, local events, and seasonal demand shifts, balancing short-term actions with longer-term planning
  • Lead rigorous, data-driven analyses to measure supply performance, model the impact of program changes, and surface clear recommendations for senior stakeholders
  • Partner cross-functionally with Product, Finance, Analytics, Legal, and Operations to align on supply strategy and deliver shared outcomes
  • Make thoughtful tradeoff decisions between supply adequacy, delivery quality, and cost to protect long-term marketplace health
We're excited about you because...
  • You have 5+ years of experience in strategy, operations, consulting, technology, finance, or a related field
  • You have managed complex operational areas with accountability for quality and measurable outcomes
  • You are highly analytical and comfortable using data and AI tools to diagnose issues, prioritize actions, and measure impact
  • You have experience operating in fast-moving, ambiguous environments with multiple competing priorities
  • You are comfortable collaborating cross-functionally and aligning stakeholders around clear decisions


Compensation

Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location.

In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package for all regular employees, that includes paid time off, paid parental leave, wellness benefit and several paid holidays.

Additionally, for full-time employees, DoorDash offers medical, dental, and vision benefits, disability and basic life insurance, an RRSP including an employer match, and a mental health program, among others.

To learn more about our benefits, visit our careers page here.

The base pay for this position ranges from our lowest geographical market up to our highest geographical market within British Columbia.

$116,000-$145,000 CAD

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