Prudential Financial

Associate Manager, Investment Operations - Direct Lending | PGIM Credit ( Hybrid/ Newark, NJ)

Prudential Financial$100K — $120K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in banking and financial services
  • Bachelor's degree (all subjects considered)
  • Familiarity with loan closing and servicing processes
  • Strong attention to detail
  • Proficient in Microsoft Suite, particularly Excel
  • Excellent communication and analytical skills
  • Ability to manage multiple assignments and changing priorities

Responsibilities

  • Serve as the primary relationship manager for fund administrators and lenders
  • Provide daily operational support to fund operations and business partners
  • Assist in managing multiple direct lending products
  • Support transaction execution by tracking deal closings
  • Review and validate closing documentation and funding memos
  • Ensure accurate internal system entries for trade details
  • Mentor and support junior team members

Benefits

  • Market competitive base salaries with yearly bonus potential
  • Medical, dental, vision, and life insurance
  • Paid Time Off (PTO) and leave of absences
  • 401(k) plan with company match
  • Wellness Programs with reimbursement for wellbeing purchases
  • Work/Life Resources support
  • Education Benefit for college and accredited programs
  • Employee Stock Purchase Plan at 85% of market price
Full Job Description
Job Classification:
Investment Management - Investment Operations

What you will do

As part of the PGIM Credit Investment Operations team, you will play a critical role in supporting our Private Credit investment business. This position focuses on loan servicing for PGIM Credit Direct Lending platform and requires close collaboration with internal and external stakeholders to ensure seamless deal execution.

You will be responsible for managing the full lifecycle of loan servicing activities, ensuring operational excellence and compliance across all transactions. Your role will involve coordinating with deal teams, fund operations, and external banking partners to facilitate accurate and timely settlements. You will also contribute to strategic initiatives aimed at enhancing system capabilities and streamlining processes.

This position is based in our office in Newark, NJ and will follow a hybrid schedule. Our organization follows a hybrid work structure ( 3 days in office) where employees can work remotely and/ from the office, as needed, based on demands of specific tasks or personal work preferences. Working from the office is encouraged when working on tasks that require a high degree of collaboration.

What you can expect
  • Serve as the primary relationship manager for fund administrators and third-party lenders.
  • Provide daily operational support to fund operations, deal teams, and business partners.
  • Assist in the ongoing management of multiple middle-market direct lending products (e.g., CLO, BDC).
  • Support transaction execution by tracking upcoming deal closings and managing the funding and hedging process.
  • Review and validate closing documentation, including credit agreements, funding memos, and wire instructions.
  • Ensure all trade and funding details are accurately captured in internal systems prior to settlement.
  • Approve and review accurate trade booking, new loan setup, and reconciliation of cash discrepancies.
  • Maintain accurate and up-to-date records in Wall Street Office or equivalent loan servicing platforms.
  • Navigate complex settlement activities with borrowers and the banking community.
  • Manage daily production including cash forecasting and positioning.
  • Ensure timely review and release of deal funding wires in alignment with standard operating procedures
  • Support system enhancements and process improvements to increase efficiency and reduce risk.
  • Mentor and support junior team members, fostering a collaborative and high-performing environment.


What you will bring
  • 5+ years in the banking and financial services industry
  • Bachelor undergraduate degree (all subjects considered)
  • Familiarity with loan closing and servicing processes
  • Strong attention to details
  • Strong PC skills, including extensive knowledge of Microsoft Suite, specifically Excel
  • Excellent communication and analytical skills
  • Ability to manage multiple assignments and changing priorities
  • Critical thinking and problem-solving experience required
  • Ability to convey sense of urgency and to work productively with both internal and external business partners


What will set you apart?
  • Previous exposure with direct lending and private credit funds is a plus
  • Knowledge of Wall Street Office, Aladdin or other middle office systems is a plus


*PGIM welcomes all applicants, even if you don't meet every requirement. If your skills align with the role, we encourage you to apply.

Note: Prudential is required by state-specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $100,000 to $120,000. Specific pricing for the role may vary within the above range based on many factors including geographic location, candidate experience, and skills.

What we offer you:

  • Market competitive base salaries, with a yearly bonus potential at every level.
  • Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave.
  • 401(k) plan with company match (up to 4%).
  • Company-funded pension plan.
  • Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs.
  • Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.
  • Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.
  • Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period).


Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. To find out more about our Total Rewards package, visit Work Life Balance | Prudential Careers. Some of the above benefits may not apply to part-time employees scheduled to work less than 20 hours per week.

Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom.



If you are experiencing a technical issue with your application or an assessment, please email [email protected] to request assistance.

About Prudential Financial

Prudential Financial is a financial services company that specializes in the fields of investment management, life insurance, and retirement benefits. It focuses on helping individuals and institutional customers to grow and protect their wealth. The company also offers an inclusive work environment where employees can develop to their full potential, and give back to the communities where they live and work. Prudential Financial was founded in 1875 and headquartered in Newark, New Jersey.

Prudential Financial Careers

Join the esteemed ranks of Prudential Financial, a global leader in financial services, where your career is nurtured, your innovation valued, and your professional growth guaranteed. Work You’ll Do At Prudential Financial, we are committed to helping individuals and businesses tackle their financial challenges with robust solutions. As part of our team, you will lead efforts to innovate and expand our services, ensuring that we remain at the forefront of the financial industry. Transform the financial landscape with your expertise and join a team where diversity, leadership, and personal growth are not just encouraged but actively fostered. With Prudential Financial, you position yourself at the nexus of finance and cutting-edge innovation. Collaborate with a global network of professionals, dedicated to steering clients through their financial journeys with precision and foresight. Our culture thrives on teamwork, leadership, and a shared commitment to excellence. Prudential Financial Job Opportunities We are actively hiring and have a variety of job opportunities designed to bring out the best in each employee. From entry-level positions to leadership roles, Prudential Financial offers a path for every ambitious professional eager to make an impact in the financial sector. Do Innovative Work Join our team of over 40,000 professionals worldwide, working together to reshape the future of finance. At Prudential Financial, your skills in networking, strategic thinking, and leadership will drive change and foster an environment of continuous innovation and growth. Internship Programs Kickstart your career with a Prudential Financial internship. Our programs offer invaluable industry insights and hands-on experience, making them a perfect starting point for students and recent graduates eager to make their mark. Benefits and Culture Prudential Financial is not just about professional achievements but also about personal well-being. Our employees enjoy comprehensive benefits, including health, life, and disability insurance, retirement plans, and generous paid time off. More than just benefits, our company culture is built on mutual respect, inclusivity, and the collective pursuit of excellence. Future-Proof Your Career With Prudential Financial, career advancement is a reality. We provide extensive training and development programs, including leadership and diversity training, to ensure you are always ahead of the curve. Explore Discover how Prudential Financial leads the way in financial innovation and client service. Read more about our latest projects and the impact they have on our clients and the industry. Stay Connected Join Our Team Search open positions that match your skills and interests. We are looking for passionate, curious, and solution-driven team players. Explore Prudential Financial jobs today and find where you fit in our dynamic team. Keep Up to Date Stay informed with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at Prudential Financial.
Learn more about Prudential Financial
Size
88 employees
Market Cap
$36.2 billion
Industry
Net Income
-$374 million
Founded
1875
5 Year Trend
+3.8%
Revenue
$57 billion
NASDAQ

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