ABOUT THE ROLEShape the future of HR technology in a global environment. As part of the Global HRIS team, you'll support and enhance enterprise platforms-including Workday, ServiceNow, Kronos, analytics solutions, and custom applications-serving employees across 60+ countries.
This role focuses on advancing our ServiceNow HRSD platform while contributing across the broader HR technology ecosystem. You'll partner with HR, IT, vendors, and global stakeholders to deliver scalable, efficient solutions that elevate the employee experience.
We're seeking a technically curious, solutions-oriented professional who thrives across systems-not within a single platform-and is eager to continuously learn, solve complex problems, and drive innovation across HR technology.
KEY RESPONSIBILITIES- Configure, support, and optimize HR technology platforms, with a primary focus on ServiceNow HRSD, while contributing across Workday, analytics solutions, integrations, and related systems
- Analyze business challenges and translate requirements into scalable, sustainable technology solutions
- Build and support integrations between enterprise systems to ensure accurate and reliable data flow
- Troubleshoot technical and process-related issues while coordinating resolutions across teams and vendors
- Support platform enhancements, upgrades, testing activities, and post-deployment validation efforts
- Collaborate with HR, IT, and business stakeholders to improve workflows, automation opportunities, and employee experience
- Contribute to HR technology roadmaps by identifying process improvements and platform enhancement opportunities
- Develop and maintain reports, dashboards, and data visualizations to support operational and strategic decision-making
- Create and maintain technical and process documentation, as well as training materials
- Coordinate and oversee external vendors and outsourced resources to ensure delivery quality and operational effectiveness
- Stay current on HR technology trends, automation capabilities, and best practices across enterprise platforms
REQUIRED EXPERIENCE YOU'LL BRING- Bachelor's degree and 5+ years of relevant experience in HRIS, business systems, enterprise applications, or related technical fields
- Experience supporting or configuring Human Capital Management (HCM) platforms such as Workday, SuccessFactors, UKG, or similar systems
- Experience supporting ticketing, workflow, or case management platforms such as ServiceNow HRSD or similar technologies
- Experience in scripting, automation, reporting, or configuration (e.g., JavaScript, Python, SQL, HTML/CSS, Power BI, or similar technologies)
- Qualified candidates must be legally authorized to work in the United States without current or future sponsorship
PREFERRED EXPERIENCES AND SKILLS- Hands-on ServiceNow HRSD experience
- Workday configuration or administration experience
- Experience with reporting, analytics, or data visualization tools such as Power BI
- Experience supporting integrations, APIs, or middleware platforms
- Exposure to custom applications, automation tools, or workflow technologies
- Experience working in global or multi-country HR systems environments
- Experience coordinating external vendors or offshore resources
- Understanding of integrations, workflows, data structures, and system connectivity concepts
- Understanding of HR operations and employee lifecycle processes
- Strong analytical, troubleshooting, and problem-solving skills
- Strong communication and collaboration skills across technical and non-technical teams
- Demonstrated curiosity, adaptability, and continuous learning mindset
- Ability to manage multiple priorities in a fast-paced environment
- Project management experience or PMP certification (preferred)
- Computer Science, Information Systems, or related technical background (preferred)
JOB REQUIREMENTS- Full-time onsite in Racine, WI
- Remote work available one day per week for eligible employees
- This role is eligible for relocation assistance
BENEFITS AND PERKSSC Johnson's total compensation packages are at or above industry levels. In addition to salary, total packages may include bonuses, long-term incentives, matching 401(k) contributions and profit sharing based on company profitability, job level and years of service. As a family company, we're committed to providing benefits such as subsidized health care plans, maternity/paternity/adoption leave, flexible work arrangements, vacation purchase options, recreation and fitness centers, childcare, counseling services and more.
Inclusion & DiversityWe're a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive and supportive work environment where all people can thrive.
We're committed to ongoing efforts that help us attract, hire, and retain diverse talent who want to build a positive, inclusive environment. Read more about our ongoing initiatives at https://jobs.scjohnson.com/inclusion.
Better TogetherAt SC Johnson, we strive to create a positive, inclusive and unique workplace. We strongly believe SCJ people are able to achieve their best when they can collaborate and work together in person.
