WHO YOU AREWe are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box.
You are a customer advocate and are motivated by helping others succeed. You listen well, ask questions, and translate business needs into something that you can execute against. You build trusting relationships and are not afraid to advise a customer on how to improve their strategy when they might not be acting in their own best interest. You are comfortable being the liaison between multiple distinct teams that have competing priorities. You are persuasive, professional, flexible, and detailed, and you are ready to join a strong team that's influencing the long-term success of the company.
Here's the fine print:- You have 2+ years in software implementation or Consulting.
- You have at least 2+ years in SaaS industry
- You have led multiple complex projects or initiatives at once while still being laser-focused on detail.
- You are an excellent multi-tasker and thrive in a fast-paced, ever-changing environment.
- You are experienced in customer-facing presentations and have a consistent record of working with senior leaders.
- You can communicate complex ideas simply - and know that a confused customer is never a good outcome.
- You lead with empathy, meeting customers where they are and building their confidence every step of the way.
- You champion change management best practices, helping end users embrace new technology with ease.
- A drivers license may be required if you are asked to visit clients onsite.
Nice to have: - Experience working directly with banking and insurance clients to translate complex business and regulatory requirements into system configurations, data mappings, test plans, user training, and internal controls;
- Hands-on experience applying AI or machine learning in financial services-such as intelligent document processing, risk insights, or workflow automation-to improve speed, accuracy, and decision-making.
Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week.Your Recruiter will share more about how we work and company culture during the hiring process.
At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in.If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!
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Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information, check out our benefits and perks.
United States Pay Range
$80,500-$100,500 USD
