Flagstar Bank

Associate Group Director - First Vice President

Flagstar Bank$128K — $223K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Education: Associate Degree or Vocational Certification preferred; Undergraduate Degree in Accounting, Finance, or Business Management is a bonus.
  • 6+ years of experience in banking, focusing on relationship management and business development.
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
  • Knowledge of financial products/services, including lending and cash management is essential.
  • Strong communication and organizational skills with a customer service orientation.

Responsibilities

  • Assist Group Director in acquiring new clients through networking and referrals.
  • Regularly engage with top clients to assess needs and ensure satisfaction.
  • Determine financial needs and present tailored solutions to clients.
  • Mentor and manage team performance, ensuring compliance with bank policies.
  • Service accounts in accordance with regulatory requirements and bank standards.
  • Execute special projects and fulfill additional duties as needed.
  • Maintain compliance with applicable federal, state, and local laws.

Benefits

  • Medical, dental, and vision insurance.
  • Life and disability insurance.
  • Comprehensive leave program.
  • Opportunities for career growth and staff development.
Full Job Description
Position Title
Associate Group Director - First Vice President

Location
New York, NY 10018

Job Summary
The Associate Group Director will be responsible for building and maintaining strong client relationships for the Private Bank by providing personalized banking products and services.

Job Responsibilities:

JOB RESPONSIBILITIES

New Client Acquisition
  • Assists Group Director in developing opportunities with bank targeted Commercial and High Net Worth prospects through customer referrals, COI referrals, Networking, and other sources. Maintains regular contact with an active list of prospective clients. Responsible for ensuring new clients in their respective region fall within the bank's risk protocol and framework


Client Management
  • Regularly meets with top clients to ensure customer satisfaction & understand/assess for incremental needs. Determines customers' financial needs and presents needs-based solutions. Uses independent judgement and discretion to make decisions on customer related matters within one's authority. Escalates matters to Senior Management that are outside the authority of the role. Effectively partner with key product partners to bring the full strength of Flagstar Commercial & Private Bank to clients and prospects as appropriate. Responsible for ensuring team members are operating within the bank's risk protocol and framework.


People Management / Leadership
  • As applicable, responsible for talent management functions including employment, performance evaluations, staff development/training, disciplinary actions, succession planning and ensuring staff comply with compliance & 1LoD requirements.
  • Opens and services accounts in accordance with policies, ensures compliance with bank secrecy act, and other regulatory function.
  • Uses independent judgement and discretion to make decisions.
  • Responsible for achieving growth targets as assigned by the manager.


ADDITIONAL ACCOUNTABILITIES
  • Performs special projects, and additional duties and responsibilities as required.
  • Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings. Accountable to maintain compliance with applicable federal, state and local laws and regulations.


JOB REQUIREMENTS

Required Qualifications:
  • Education level preferred: College, Vocational or Associates Degree (2 years or equivalent)
  • Minimum experience required: 6+ Years in banking with a focus on relationship management & business development.
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint, etc.)


Preferred Qualifications:
  • Education level required: Undergraduate Degree (4 years or equivalent) with a major of Accounting, Economics, Finance, or Business Management.
  • Credit Training


Job Competencies:
  • Strong knowledge of financial products/services, including lending and cash management
  • Sales & Relationship Management
  • Customer Service
  • Communications
  • Organizational Skills
  • Demonstrates a strong ability to build and maintain effective relationships with stakeholders by communicating clearly, engaging in proactive collaboration, and leveraging cross functional insights. Aligns relationship building efforts with enterprise goals to accelerate performance and drive strategic results.
  • Builds trusted client relationships, whether internal or external, by identifying needs and delivering tailored solutions to enhance the overall client experience.
  • Fosters or supports a positive work culture and productive work environment, displaying importance of effective relationships with customers and stakeholders.
  • Local travel to visit clients and prospects required.
  • Ability to make independent decisions balancing risk
  • Physical demands (ADA): No unusual physical exertion is involved.

We are committed to providing clear and accurate compensation information in accordance with applicable laws. Actual starting base pay will be determined based on location, experience, and other non-discriminatory factors permitted by law. Total compensation may also include variable incentives, bonuses, commissions, or other awards as outlined in the offer of employment. Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: Benefits | Flagstar Bank

Pay Range
$128,775.00 - $223,210.00

About Flagstar Bank

Flagstar Bank is a bank headquartered in Troy, Michigan. It is the primary subsidiary of Flagstar Bancorp, Inc., a bank holding company. It is one of the largest residential mortgage servicers and is on the list of largest banks in the United States. Flagstar Bank operates branches in Michigan, Indiana, California, Wisconsin, and Ohio. Flagstar Bank was founded in 1987 as a federal savings bank. In 1993, it became a federal savings bank and changed its name to Flagstar Bank. The bank offers a range of banking and lending products to consumers, small businesses, and commercial clients. Flagstar Bancorp, Inc. is publicly traded on the New York Stock Exchange under the ticker symbol FBC.
Learn more about Flagstar Bank
Size
496 employees
Market Cap
$207.6 million
Industry
Net Income
$83.2 million
Founded
1987
5 Year Trend
+14.2%
NASDAQ

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