Associate, eSupport/Development Enginer

Sumitomo Mitsui Financial Group, Inc. • $70K — $95K *
Charlotte, NC 28269In-Person
Information Technology
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Minimum 3 years of experience in data operations, support engineering, or analytics platform administration.
  • Proficiency in Medallion architecture and tools like Azure Databricks and Azure Data Factory.
  • Ability to query and analyze large datasets for effective troubleshooting.
  • Hands-on experience with Jira and Confluence, familiar with Agile/Scrum methodologies.
  • Preferred skills include Python or PySpark, and knowledge of compliance and financial services workflows.

Responsibilities

  • Monitor, troubleshoot, and resolve issues in compliance and analytics data pipelines.
  • Perform root cause analysis for data quality and implement corrective actions.
  • Provide operational support for analytics dashboards and ensure data consistency.
  • Proactively anticipate challenges and drive solutions before issues arise.
  • Manage integration and orchestration between Azure Databricks and Azure Data Factory.
  • Support data solutions using Medallion architecture for structured data layers.
  • Document operational procedures and track tasks in Confluence and Jira.

Benefits

  • Hybrid workforce model allowing a mix of remote and in-office work.
  • Opportunity to participate in compliance audits and reporting processes.
  • Career growth opportunities through collaboration with cross-functional teams.
  • Flexibility to perform diverse functions within the team to address organizational needs.
Full Job Description
Role Description

The IT Specialist ensures the platform reliability, performance, and integrity of compliance and analytics data platforms within a cloud-based ecosystem. This role anchors operational excellence by supporting trade and market surveillance, compliance metrics, and analytics dashboards. It impacts business-critical reporting and regulatory adherence, influencing risk management and decision-making across the organization. The position reports to the Compliance Technology Manager and collaborates with cross-functional teams under Agile/Scrum frameworks using Jira and Confluence.

PRINCIPAL DUTIES AND RESPONSIBILITIES:
  • Monitor, troubleshoot, and resolve issues in compliance and analytics data pipelines to meet SLAs.
  • Perform root cause analysis for data quality and integrity issues and implement corrective actions.
  • Provide operational support for analytics dashboards and reporting tools, ensuring data consistency across compliance and analytics layers.
  • Takes initiative to proactively anticipate challenges and drive solutions before issues arise.
  • Manage run-time integration and orchestration between Azure Databricks and Azure Data Factory, including configuration of linked services, triggers, and pipelines.
  • Support data solutions leveraging Medallion architecture to ensure structured, scalable, and secure data layers. Maintain and optimize workflows in Databricks, Azure Data Factory (ADF), and Azure SQL Database for performance, scalability, and cost efficiency.
  • Support deployment and configuration of data solutions in production environments.
  • Document operational procedures and troubleshooting steps in Confluence; track tasks and issues in Jira.
  • Ensure adherence to data governance, security, and regulatory standards; assist in compliance audits and reporting processes.
  • Demonstrates flexibility to perform diverse functions within the team to address organizational needs


Qualifications and Skills

  • Experience: Minimum 3 years in data operations, support engineering, or analytics platform administration.
  • Technical Skills: Proficiency in Medallion architecture, Azure Databricks, Azure Data Factory, Azure SQL Database, and orchestration between Databricks and ADF.
  • Data Analysis: Ability to query and analyze large datasets for troubleshooting and validation.
  • Tools: Hands-on experience with Jira and Confluence; familiarity with Agile/Scrum methodologies.
  • Preferred: Python or PySpark for automation; knowledge of compliance or financial services workflows; exposure to visualization tools (Power BI, Tableau).
  • Skills: Strong problem-solving, communication, and collaboration abilities.

SMBC's employees participate in a Hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process. Hybrid work may not be permitted for certain roles, including, for example, certain FINRA-registered roles for which in-office attendance for the entire workweek is required.

About Sumitomo Mitsui Financial Group, Inc.

Sumitomo Mitsui Financial Group, Inc. Careers

There has never been a more opportune time to join the dynamic team at Sumitomo Mitsui Financial Group, Inc. (SMFG)—a leading force in the financial services industry recognized for its leadership in innovation and diversity.

Explore Job Opportunities

Sumitomo Mitsui Financial Group, Inc. offers a plethora of job opportunities that cater to a variety of skills and interests. The company is renowned for its commitment to professional growth and leadership development, making it an ideal environment for ambitious individuals looking to advance their careers.

Experience Professional Growth

At SMFG, career advancement is not just a possibility but a priority. The company supports its team members with extensive training programs, including leadership development and diversity training, ensuring that every employee has the tools and knowledge necessary to succeed.

Join a Diverse and Inclusive Team

Diversity and inclusion are at the core of the company culture at Sumitomo Mitsui Financial Group, Inc. With a global team that values unique perspectives and fosters a collaborative and inclusive environment, SMFG is a place where everyone can thrive.

Internship Programs

For those starting their career journey, SMFG offers internship programs that provide a robust foundation in the financial sector. Interns gain invaluable experience, working alongside seasoned professionals and engaging in projects that offer real-world applications of their studies.

Benefits and Culture

Sumitomo Mitsui Financial Group, Inc. is dedicated to not only attracting but also retaining top talent by offering competitive benefits that enhance both personal and professional life. The company culture promotes work-life balance, employee well-being, and continuous learning.

Innovative Work Environment

Innovation is a key driver of SMFG’s success. Employees are encouraged to bring forward-thinking ideas to the table and are provided with the resources to transform these ideas into actionable solutions that drive the financial industry forward.

Networking and Career Development

Networking opportunities within SMFG are abundant. Employees are encouraged to connect with colleagues and industry leaders through various platforms and events, enhancing their professional network and opening doors to myriad career opportunities.

Apply for a Position

Sumitomo Mitsui Financial Group, Inc. is actively hiring and looking for talented individuals who are passionate, curious, and driven. Explore open positions that match your skills and interests on the SMFG careers page.

Stay Connected with SMFG Careers

Keep up to date with the latest career tips, industry insights, and company news from Sumitomo Mitsui Financial Group, Inc. Subscribe to receive updates and stay informed about new job openings and employment trends.

Prepare for Your Interview

Aspiring to join SMFG? Prepare your resume to reflect your best self and gear up for the interview process where you can showcase your skills and passion for finance and innovation.

Career Opportunities Await

At Sumitomo Mitsui Financial Group, Inc., the potential for professional development and personal growth is limitless. Discover the exciting and rewarding career opportunities that await at SMFG, where every position contributes to the company’s global success and leadership in the financial industry.
Learn more about Sumitomo Mitsui Financial Group, Inc.
Industry
Finance & Insurance
* Ladders Estimates

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