Infosys

Associate Engagement Manager - Client Services

Infosys$90K — $120K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience in lieu of education, plus 7+ years in sales/account management.
  • Significant business development and project management experience.
  • Experience engaging with CXO level client contacts.
  • Hands-on experience with proposal creation and presentations.
  • Strong leadership and communication skills.
  • Familiarity with IT and business consulting engagement.

Responsibilities

  • Manage client relationships within assigned account scope.
  • Own the opportunity management cycle: Prospect-Evaluate-Propose-Close.
  • Collaborate with stakeholders to ensure delivery commitments.
  • Create and execute account plans focusing on relationship building and revenue opportunities.
  • Balance multiple projects for the client with various stakeholders involved.
  • Drive revenue through go-to-market solutions in the account.
  • Support pre-sales proposals for new business opportunities.

Benefits

  • Medical, dental, and vision insurance.
  • Life insurance and disability coverage.
  • Health and dependent care reimbursement accounts.
  • 401(k) plan with employer contribution based on salary level.
  • Paid holidays and paid time off.
Full Job Description
Job details

Job Role

Associate Engagement Manager

Work Location

Dallas, TX

State / Region / Province

Texas

Country

USA

Skills

Domain|Sales|Sales Execution

Domain

Global Markets

Interest Group

Infosys Limited

Company

ITL USA

Requisition ID

148019BR

Infosys is seeking an Associate Engagement Manager - Client Services. The Associate Engagement Manager-Client Services (AMCS) is responsible for all client interfaces within the assigned account scope. The AMCS works together with their manager (Manager-Client Services/Senior Manager-Client Services) to build an account plan and is responsible for client management based on the account plan. Usually, the AMCS handles a single account or part of a large account, with an indicative annual book of business of up to $10 million.

Location for this position is Dallas, Texas. Candidates must be located within commuting distance or be willing to relocate to this area. This position may require travel as required

Role Description:
Client relationship management and business development: manage client relationships, build a portfolio up to $10M, own the opportunity management cycle: Prospect-Evaluate-Propose-Close
Client delivery assurance: collaborate with all delivery stakeholders involved to ensure fulfilment of all commitments to the client.
Account planning and governance: Create the account plan including relationships required, opportunities to be pursued, price decisions, etc.
Balance different projects running for the client that may involve different delivery managers or horizontal unit resources.
Take go-to-market solutions to accounts and drive revenue from go-to-market solutions being sponsored by the business unit.
Support pre-sales proposals for new business development outside of account scope.
Provide vital input for building future alliances with relevant product vendors.

About Infosys Communications Industry:
The Infosys Communication Services practice offers network solutions that meet the connectivity needs of digital consumers and enterprises. We enhance the performance of telecom networks via Network Function Virtualization (NFV) and Software-Defined Networking (SDN). Our digital transformation of carriers and network operators focus on reliability of service, cybersecurity and sustainability. A robust network infrastructure seamlessly manages Industrial Internet of Things (IIoT) workloads as well as real-time convergence of data, voice and video.

Required Qualifications:
• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education and 7+ years of experience, with strong sales/relationship management/account management experience
• Significant business development and project management experience
• Experience in the relevant industry/vertical is a plus.
• Track record of interacting and building relationships with CXO level client contacts
• Hands-on experience with proposal creation and leading proposal presentations
• Strong leadership, interpersonal, communication and presentation skills
• Wide variety of IT and business consulting engagement experience
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration

Preferred Qualifications:
• Knowledge of industry specific go-to-market solutions
• Good understanding of industry specific business issues and drivers
• Global Delivery Model experience
• Experience managing large multi-location consulting engagement teams
• Track record as an Account Manager in a rapidly growing client relationships.

Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:-
Medical/Dental/Vision/Life Insurance
Long-term/Short-term Disability
Health and Dependent Care Reimbursement Accounts
Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
401(k) plan and contributions dependent on salary level
Paid holidays plus Paid Time Off

About Infosys

Infosys Limited is an Indian multinational corporation that provides business consulting, information technology and outsourcing services. It has its headquarters in Bangalore, Karnataka, India. Infosys is the second-largest Indian IT company after Tata Consultancy Services by 2017 revenue figures and the 596th largest public company in the world based on revenue. On 31 March 2018, its market capitalisation was $37.32 billion. The credit rating of the company is A? (rating by Standard & Poor's).
Learn more about Infosys
Size
314,015 employees
Market Cap
$77.5 billion
Industry
Net Income
$178.5 billion
Founded
2004
5 Year Trend
+12.2%
Revenue
$945.9 billion
NASDAQ

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