The
Associate Electronic Health Record System Analyst is for the
Epic Inpatient Clinical Documentation, Epic Inpatient Orders, and Epic ASAP team. The
Associate EHRSystem Analyst develops in-depth knowledge of the Epic system, analyzes business operations, and collaborates with clinical and business representatives to ensure system configurations align with organizational needs. This role contributes directly to the design, implementation, and ongoing support of enterprise EHR solutions.
The University of Texas MD Anderson Cancer Center is a leading institution focused on cancer care, research, education, and prevention. Within this environment, the Associate Electronic Health Record System Analyst plays a key role in supporting patient access, revenue-related workflows, and system optimization efforts across UT MD Anderson. The Associate Electronic Health Record System Analyst partners closely with Epic, internal stakeholders, and subject matter experts to deliver reliable, safe, and effective technology solutions.
The
ideal candidate will have a bachelor's degree and be an entry-level analyst who is eager to learn and grow. They should possess strong critical thinking and problem-solving abilities, along with excellent communication and customer service skills. Prior healthcare or clinical experience is preferred, particularly experience partnering with clinicians and operational (hospital) subject matter experts (SMEs). A genuine interest in developing expertise in Epic applications, including system build and configuration, is essential.
Minimum $68,500 - Midpoint $85,500 - Maximum $102,500, Work location: Remote within Texas only.
ResponsibilitiesStandards & Testing• Obtain Epic certification within 180 days of hire and maintain required certifications as assigned
• Adhere to standard operating procedures and maintain build and testing standards, including SME or governance signoff
• Follow IS division best practices and UT MD Anderson policies, procedures, and standards
• Assist with document preparation for system enhancements as needed
• Follow documented change control processes
• Perform testing to ensure solutions are technically sound
• Provide clinical expertise for build and testing standards when applicable
Build, Content Management & System Configuration• Implement requested system changes and projects in a timely manner with proactive communication to end users
• Maintain and troubleshoot Electronic Health Record build components
• Modify Epic content as directed by the project team
• Participate in system implementation and optimization efforts
• Analyze system configuration and enhancements with a focus on patient safety
• Perform low-risk or low-complexity system maintenance with supervision
• Complete routine revisions to meet established build metrics
• Provide clinical expertise for system design and development when applicable
Support• Assist with customer support and problem resolution activities
• Respond to requests in a timely manner while communicating expectations, ETAs, and deliverables
• Participate in after-hours application support and downtime procedures as needed
• Build technical and workflow knowledge of assigned applications to resolve incidents effectively
• Translate clinical communication into technical changes when applicable
Liaison, Networking Skills & Business Knowledge• Collect information related to potential system enhancements and workflow improvements
• Establish liaison relationships with customers and OneIS partners
• Collaborate with senior analysts to gain technical and operational knowledge
• Translate technical build information to clinical customers when applicable
OneIS Values• Support innovative, quality, and sustainable IT solutions and services
• Promote trust, respect, and integrity with customers and colleagues
• Build productive, collaborative, and trusting partnerships
• Model a commitment to excellence, usability, and continuous improvement
EDUCATION- Required: Bachelor's Degree
- Preferred: A Stem degree in Science, Technology, Engineering or Mathematics.
WORK EXPERIENCE- Required: None
- May substitute required education with years of related experience on a one to one basis.
- Preferred: Entry level analyst, healthcare or clinical experience, Epic experience, strong analytical and problem solving skills, excellent communication skills, customer service skills.
LICENSES AND CERTIFICATIONS- Required: EPIC - EPIC Certification Epic within 180 Days
The University of Texas MD Anderson Cancer Center offers excellent benefits, including medical, dental, paid time off, retirement, tuition benefits, educational opportunities, and individual and team recognition.
This position may be responsible for maintaining the security and integrity of critical infrastructure, as defined in Section 113.001(2) of the Texas Business and Commerce Code and therefore may require routine reviews and screening. The ability to satisfy and maintain all requirements necessary to ensure the continued security and integrity of such infrastructure is a condition of hire and continued employment.