Departmental Overview

Berkeley Law's executive education platform connects legal practitioners, investors, executives, and nonprofit leaders to a wide range of professional development training programs. Berkeley Law Executive Education helps legal practitioners and business professionals, as well as government and nonprofit leaders, meet their professional goals by delivering world-class certificate programs that teach hard and soft skills, elicit insights that lead to more effective problem-solving, and expand participants' networks. The program draws upon the expertise of UC Berkeley faculty, the law school's extensive alumni network, and deep relationships with business and legal leaders to provide program participants with access to thought leaders from a range of disciplines. Many of the programs from Berkeley Law Executive Education provide for Mandatory Continuing Legal Education (MCLE) credits (MCLE). Programs offering MCLE credit include monthly webinars, online courses, and in-person bootcamps and workshops.

Position Summary

Reporting to the Assistant Dean of Innovation and Initiatives, the Program Manager, Custom Programs serves as the primary relationship manager for Berkeley Law's custom revenue-generating programs. This role is responsible for the health, retention, and growth of high-value, multi-year maintenance contracts, as well as the execution of complex corporate intake processes. It ensures that client needs are effectively translated into scalable, high-margin educational offerings that align with Berkeley Law's academic standards and strategic priorities. The position also supports end-to-end program delivery by coordinating with internal stakeholders, including faculty and subject matter experts, while managing implementation roadmaps, budgets, and performance tracking. In addition, it contributes to market outreach and partnership development to expand Berkeley Law's presence in the executive education market and strengthen long-term revenue streams.

Application Review Date

The First Review Date for this job is: June 11, 2026. For full consideration, please apply on or before the first review date.

Custom Scope

Reporting to the Assistant Dean for Innovation and Initiatives, the Program Manager, Custom Programs serves as the primary relationship manager for Berkeley Law's custom revenue-generating programs. This role is responsible for the health and growth of high-value maintenance contracts and the execution of complex corporate intakes. This position ensures that client needs are translated into scalable, high-margin educational offerings.

Responsibilities

Strategic Account Management & Revenue Retention

• Manages the end-to-end delivery of high-value custom contracts, with a specific focus on multi-year maintenance agreements and recurring revenue streams.
• Serves as a primary strategic liaison for corporate partners, supporting alignment of educational content with industry trends and client objectives.
• Monitors program performance and client satisfaction to support contract renewals and identify opportunities for program expansion within existing accounts.

Consultative Sales & Intake Management

• Facilitates consultative intake discussions with prospective clients, translating organizational needs into bespoke educational solutions.
• In partnership with the Director and Assistant Dean, designs implementation roadmaps, drafts service agreements, and develops sustainable program budgets that meet departmental margin targets.
• Coordinates with faculty and subject matter experts to ensure the "Solution Design" aligns with Berkeley Law's academic standards.

Market Outreach & Relationship Development

• Conducts targeted outreach and digital networking (e.g., LinkedIn) to generate leads and support Berkeley Law's visibility in the global executive education market.
• Identifies and cultivates prospective strategic and alliance partnerships to drive joint business opportunities and enhance customer value.
• Analyzes market trends and the competitive landscape of legal education to recommend strategic adjustments to pricing, delivery formats, and content strategy.

Operational Integrity & Reporting

• Ensures all project milestones, client communications, and deliverables are meticulously documented.
• Maintains dashboards to monitor program ROI and the health of the custom programming pipeline.
• Collaborates cross-functionally to support seamless program execution.

Required Qualifications

• Knowledge of strategic account management principles, including client retention, contract renewals, and recurring revenue models.
• Demonstrated ability to manage high-value corporate or legal accounts, with a track record of revenue retention and contract renewal.
• Skill in consultative sales and needs assessment to translate organizational objectives into customized educational solutions.
• Strong quantitative and analytical skills to perform complex market and financial analysis.
• Ability to analyze market trends, competitive landscapes, and client feedback to inform strategic business decisions.
• Advanced problem solving skills to assess complex issues and develop solutions.
• Strong interpersonal skills, with the ability to build trust, foster collaboration, and communicate effectively with clients, faculty, leadership, and cross-functional stakeholders.
• Ability to develop and maintain strong relationships with corporate partners, stakeholders, and cross-functional teams.
• Excellent written and verbal communication skills, including the ability to convey complex information clearly and professionally; and to influence and negotiate with legal executives, partners, and law school leadership.
• Ability to manage multiple projects simultaneously while ensuring operational accuracy, documentation integrity, and timely execution of deliverables.
• Strong computer skills, including proficiency in standard business software and database applications (e.g., Microsoft Office and Google Workspace), with the ability to quickly learn and adapt to new systems and technologies.
• Proven ability to manage complex projects independently within a digital project management framework (e.g., Asana, Salesforce, or similar).
• Strong attention to detail.
• Demonstrated ability to collaborate and work effectively with individuals and groups from a wide range of backgrounds, experiences, and perspectives.
• Demonstrated commitment to fostering an inclusive and supportive environment that promotes collaboration and mutual respect among all members of the UC Berkeley community and its stakeholders.
• Must demonstrate strong interpersonal skills, including the ability to engage with and understand individuals from varied academic, socioeconomic, cultural, disability, gender, and ethnic backgrounds.

Preferred Qualifications

• Knowledge of customer relationship management (CRM) tools, reporting dashboards, and data tracking methods to monitor ROI and pipeline performance.
• Knowledge of the legal profession or professional services sector, with the ability to understand and respond to the needs of the target audience.
• Experience in instructional design and/or curriculum development for adult learners.
• Knowledge of business development principles, including P&L management, pricing strategy, and consultative sales.

Education / Training

• Bachelor's degree in Business, Education, Law, Public Policy, or a related field, or equivalent combination of education and relevant professional experience.

Salary & Benefits

For information on the comprehensive benefits package offered by the University, please visit the University of California's Compensation & Benefits website.

Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions, including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience.

The budgeted annual salary or hourly range that the University reasonably expects to pay for this position is $105,000.00 - $120,000.00.

• This is an exempt, monthly-paid position.
• This is a full-time (40 hours/week) Career position eligible for full UC benefits.

How to Apply

To apply, please submit your resume and cover letter.

Other Information

• This position is eligible for up to 20% (1 day/week) remote work within the United States. Exact arrangements are determined in partnership with your supervisor to meet role responsibilities and department needs and are subject to change.
• This is not a visa opportunity. This position does not include sponsorship of a new consular H-1B visa petition that would require payment of the $100,000 supplemental fee.

Conviction History Background

This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.

Misconduct

SB 791 and AB 810 Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

Misconduct means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct:

UC Sexual Violence and Sexual Harassment Policy

UC Anti-Discrimination Policy

Abusive Conduct in the Workplace