What you’ll be doing...

This position will lead the execution of high-impact programs designed to retire legacy products and services used by our Global Enterprise, Public Sector and Frontier customer base  while modernizing our network. In this role, you will lead customer migration programs and partner with cross-functional stakeholders in organizations such as Sales, Service Delivery, Product, Legal, GTS, and Network to design seamless roadmaps and processes to drive the success of our customer migration efforts.  Beyond program management, you will provide the strategic oversight required for data consolidation and inventory integrity, ensuring that our reporting is precise and our migration efforts are backed by sound data management. You will guide cross-functional teams through these transitions, balancing technical execution at speed, with the high-level coordination needed to drive our network modernization forward.

• Translating high-level strategy into actionable plans that align people, processes, and systems

• Driving teams toward mission-critical milestones to ensure the realization of revenue retention plans and cost-saving objectives

• Navigating both Global Enterprise, Public Sector and Frontier groups to lead concurrent workstreams, ensuring all stakeholders remain aligned and focused

• Establishing comprehensive status reporting and key performance indicators (KPIs) to provide leadership with data-driven insights into program health and prioritize the activities of down-stream teams.

• Identifying resource constraints and potential bottlenecks proactively, escalating critical decision points to senior leadership as needed

• Implementing a disciplined framework for dependency and issue management to ensure seamless execution throughout the entire migration lifecycle

What we’re looking for...

You’ll need to have:

• Bachelor’s degree or four or more years of work experience.

• Eight or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.

• Experienced team leader with proven facilitation, change management, and problem-solving experience

• A track record of cross-functional collaboration across all levels of an organization, particularly with senior leaders

• Experience in Decom and Access migrations

• Experience working with diverse data sources and managing complex data consolidation to drive business decisions

• Experience leading large-scale, cross-functional programs

• Track record of handling extremely confidential information appropriately

• Willingness to travel

Even better if you have one or more of the following:

• Comfort with leveraging data visualization / reporting tools to derive actionable insights 

• Strong financial acumen related to revenue retention and cost-saving analysis

• Experience leveraging AI driven tools and methodologies to automate workflows, enhance data analysis, or optimize program reporting

• MBA or equivalent

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.