The Associate Director, Remittance will prepare reports for more complex investors detailing the asset level activity on their investments. The individual in this position will work closely with the Treasury Reconciliation department and will utilize company systems to complete and finalize reporting. The Associate Director, Remittance will also work closely with Team Leader to assist with setting up New Investors for reporting, provide guidance to both Analysts and Associates, participate in client's meetings to improve service quality and client satisfaction. This individual will serve as a client point of contact and will be required to provide excellence service both internally and externally. Responsibilities: - Review and reconcile transactions in Client Reconciliation System database - Request/obtain/review supporting documentation for preparation of remittance reports - Review and reconcile with Treasury any variances between transactional data and actual bank cash in P&I application - Agree to overall remittance of cash to Client, Servicing Fees to Corporate Accounting, and line items in Treasury Reconciliation System - Prepare monthly documentation packages, as well as daily and monthly remittance reports - Complete participation remittance reporting as specified in syndication and participation agreements - Prepare remittance reporting for more complex investors / investment structures - Research and respond to client inquires - Review remittance reporting for the team and assist with Audit request - Set up New Investors for reporting in Client Reconciliation System and Team Calendar - Train new Analysts, and provide guidance to both Analysts and Associates within the Team - Participate in client's meetings internally and externally to improve service quality and client satisfaction - Facilitate Corporate Accounting to have the Servicing Fee correctly billed, collected and applied - Coordinate within the team to ensure work is in compliance with policies and procedures - Assist with various ad hoc projects Required Qualifications: - Bachelor's degree in finance, accounting, or a related field - 5+ years of experience in commercial real estate finance or accounting - Advanced proficiency in Microsoft Excel - Strong understanding of loan documents - Strong verbal and written communication skills - Ability to manage multiple priorities and meet deadlines - Detail-oriented and analytical, with the ability to work independently and collaboratively - Strong communication and collaboration skills, with the ability to work effectively across all functional areas of the organization