TD Bank

Associate Director, Relationship Management

TD Bank$96K — $136K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Undergraduate degree in Business, Commerce, Finance, Economics, Engineering, Mathematics, or related field.
  • 7+ years of experience in commercial banking, fintech banking, or relationship management.
  • Strong understanding of payments ecosystems, treasury management, and credit structures.
  • Experience with fintech companies, payment service providers, or regulated financial institutions.
  • Excellent relationship management and networking skills.
  • Knowledge of Canadian and global fintech regulatory environments is a plus.
  • Professional designations like CFA, CPA, or MBA are advantageous.

Responsibilities

  • Manage and grow a portfolio of fintech clients with proactive advice.
  • Develop and maintain relationships with senior client stakeholders, including founders and CFOs.
  • Deliver tailored banking solutions to meet operational and regulatory needs.
  • Understand client business models, funding strategies, and regulatory obligations.
  • Collaborate with internal teams to structure financing solutions and credit opportunities.
  • Monitor portfolio risks and ensure compliance with regulatory standards.
  • Contribute insights to product development and strategic initiatives.

Benefits

  • Opportunity for skill development and career growth.
  • Access to a pay premium evaluated annually.
  • Engagement in mentorship and coaching of junior team members.
  • Participation in fintech industry conferences and networking events.
Full Job Description

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Personal & Commercial Banking

Pay Details:

$96,900 - $136,800 CAD

This role is temporarily eligible for a pay premium above the posted salary range that is reassessed annually. You are encouraged to have an open dialogue with your recruiter who can provide more specific pay details for this role.

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

TD Innovation Partners (TDIP) is the technology and innovation banking platform within TD Bank, providing specialized banking, financing, and ecosystem solutions to venture-backed and innovation-focused companies across Canada.

The Associate Director, Relationship Management, Fintechis responsible formanaging and growing a portfolio of fintech clients,specializing in thepayments, embedded finance platforms, lending businesses, and other regulated or emerging financial technology companies.

As a trusted advisor, the Associate Director develops deep client relationships, delivers deposit, treasury, operational banking and credit solutions, and partners across TD to support clients as they scale. The role requires a strong understanding of financial services business models, regulatory frameworks, payments infrastructure, liquidity management, and specialized financing solutions for the fintech sector.

CUSTOMER

  • Manage a portfolio of fintech, payments,and otherclients byprovidingproactive advice and deliveringan exceptionalclient experience.

  • Develop trusted relationships with founders, CEOs, CFOs, treasury leaders, operations teams, investors, and boards.

  • Serve as the primary relationship owner for clients requiring sophisticated banking solutions, including operating accounts, treasury management services, payment infrastructure, liquidity management, and deposit products.

  • Identifyand deliver tailored banking solutions that address clients' operational, regulatory, funding, and growthobjectives.

  • Develop a detailed understanding of customer business models, transaction flows, regulatory obligations, settlement processes, capital structures, and funding strategies.

  • Partner with Capital Solutions teams toidentifyand structure working capital facilities, operating lines, venture debt, warehouse facilities, and other credit opportunities, whereappropriate.

  • Assistfintech clients in navigating operational banking requirements associated withpaymentsecosystems, money movement, custody arrangements, treasury operations, and regulatory compliance.

  • Develop andmaintainstrong relationships with investors, venture capital firms, ecosystem partners, payment networks, and industry stakeholders to deliver value-added introductions and support client growth.

SHAREHOLDER

  • Achieve portfolio growthobjectivesthrough acquisition and expansion of relationships withinthefintech, payments, andother embedded financesectors.

  • Develop and execute industry-specific business development strategies targeting emerging and established financial technology companies.

  • Grow deposit balances, treasury management revenue, creditutilization, and overall relationship profitability whilemaintaininga prudent risk profile.

  • Monitor portfolio performance and proactively identify emerging business, regulatory, operational, liquidity, and reputational risks.

  • Partner with Risk Management, Compliance, AML, Payments, Treasury Management,Investment Bank, and Capital Solutions teams to deliver sustainable client solutions.

  • Maintain strong knowledge of developments affecting the fintech ecosystem, including payment modernization initiatives, open banking developments, digital asset markets, money services businesses, registered payment service providers, and evolving regulatory expectations.

  • Ensure all client relationships are managedin accordance withapplicable risk appetite, AML requirements, compliance standards, and governance expectations.

  • Contribute to product development, strategic initiatives, and process enhancements that strengthen TD's fintech banking capabilities.

EMPLOYEE / TEAM

  • Serve as a fintech subject matter expert within TDIP and the broader Commercial Bank.

  • Share industry knowledge and best practices related to fintech,payments, financialinfrastructure, and digital assets.

  • Support education initiatives across TD by helping business partners better understand emerging financial technology sectors.

  • Develop productive relationships with internal partners across Payments, Treasury Management, Capital Markets, Regulatory Compliance, AML, Legal, Risk Management, Wealth, and Commercial Banking.

  • Mentor Associates and support team development through coaching and knowledge sharing.

  • Represent TDIP at fintech conferences, industry associations, investor events, and ecosystem forums.

  • Contribute to TDIP's reputation as a leading banking partner to Canada's innovation and financial technology ecosystem.

BREADTH & DEPTH

  • Expert-level professional role requiring substantial relationship management, commercial banking, and fintech industryexpertise.

  • Deep understanding of financial technology ecosystems, payment infrastructure,operating models, capital structures, and emerging financial services trends.

  • Ability to advise clients on complex banking, treasury, liquidity, operational, and financing matters.

  • Interprets evolving regulatory, industry, and market developments and translates them into practical banking solutions and strategic advice.

  • Independently manages a portfolio of sophisticated relationshipsoperatingin highly regulated and rapidly evolving sectors.

  • Exercises sound judgment when evaluating complex operational, regulatory, and credit-related matters.

  • Influences decision-making among senior executives, investors, operators, and internal stakeholders.

  • Functions as a recognized industry resource within TD for fintech, payments, and digital asset-related opportunities.

  • Works independently with minimal supervision and a high degree of accountability.

  • Generallyreports to the Director, Relationship Management.

EXPERIENCE & EDUCATION

  • Undergraduate degree in Business, Commerce, Finance, Economics, Engineering, Mathematics, ora relateddiscipline.

  • 7+ years of experience in commercial banking, fintech banking, payments, treasury management, corporate banking, financial institutions coverage, or relationship management.

  • Strong knowledge of payments ecosystems, treasury and cash management, deposit products, commerciallendingand credit structures, andfintechIbusiness models.

  • Experience working with fintech companies, payment service providers, digital asset businesses, lending platforms, financial infrastructure providers, or regulated financial institutions.

  • Strong business development, networking, and relationship management capabilities.

  • Knowledge of Canadian and global fintech regulatory environments, including payment systems, AML obligations, digital asset frameworks, and financial institution risk management, is considered an asset.

  • Professional designations such as CFA, CPA, CBV, MBA, CTP, or equivalent are consideredan asset.

About TD Bank

TD Securities offers a range of advisory and capital market services to its clients. The company's range of services includes research, investment banking, capital markets, and global transaction banking. Research consists of commodity and equity research. Investment banking consists of mergers, acquisitions, industry expertise, and credit origination. Global transaction banking consists of trade finance, cash management, and correspondent banking. TD Securities was founded in 1855 and is based in Ontario.

TD Bank Careers

Join the vibrant team at TD Bank, one of North America's leading financial services organizations, where innovation, leadership, and growth go hand in hand. At TD Bank, we are committed to fostering a culture of diversity and inclusion, making it an ideal place for ambitious professionals to thrive. Work You’ll Do At TD Bank, your professional journey is bolstered by a robust support system. From your first interview to every career milestone, you will find opportunities for growth and leadership. Our team is dedicated to helping you develop the skills necessary for success in the ever-evolving financial sector. TD Bank offers a variety of job opportunities across multiple fields, from customer service to investment banking. Each position at TD Bank is a chance to contribute to our culture of innovation and exceptional client service. Internship Programs Kickstart your career with a TD Bank internship. Our programs provide invaluable industry exposure and hands-on experience, making them a perfect starting point for students and recent graduates eager to make their mark in the banking industry. Interns at TD Bank enjoy the unique opportunity to work alongside seasoned professionals, gaining insights that are crucial for future employment. Benefits and Growth TD Bank is deeply committed to the well-being and continuous growth of our team members. We offer competitive benefits packages that cover health, finance, and family care. Our employees enjoy comprehensive health insurance, retirement plans, and generous paid time off, among other perks. Moreover, TD Bank encourages professional development through various training programs, including leadership development and diversity training. These initiatives ensure that our team remains at the forefront of industry standards and best practices. Join Our Team Explore the numerous career paths available at TD Bank and discover how your skills and interests align with our mission. We are actively hiring and continually looking for talented individuals who are passionate about banking and customer service. Networking and Professional Development At TD Bank, we believe in the power of networking and collaboration. Our employees have access to a wide range of networking events, workshops, and seminars that promote career development and professional growth. These platforms not only enhance your professional skills but also expand your industry connections. Stay Connected Keep up to date with the latest at TD Bank Careers by subscribing to our job alert emails. Tailor your subscription to match your career preferences and get the latest news, insider tips, and job opportunities delivered straight to your inbox. Explore job opportunities at TD Bank and be part of a team that values hard work, creativity, and a diverse workplace culture. Your next great career move is just a click away. SEARCH TD BANK JOBS Join us at TD Bank and let your ambition lead you to a rewarding career filled with opportunities to learn, grow, and innovate.
Learn more about TD Bank
Size
90,000 employees
Market Cap
$117.9 billion
Industry
Net Income
-$6.9 million
5 Year Trend
+6.6%

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