Compensation

Overview

Essential Duties and Responsibilities

• Plan, direct, organize and control departmental activities such as telemarketing, outside sales calls, conducting walking tours, entertaining clients, developing and soliciting new leads, presenting and preparing written proposals and contracts.

• Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication, and recommend discipline and/or termination when appropriate.

• Develop and conduct persuasive verbal sales presentations to prospective clients.

• Supervise sales staff through account review, correspondence review and coaching toward improvement.

• Gather, organize, and disseminate both written and verbal information regarding the specific requirements of client events to the appropriate departments and individual clients in a prompt, accurate, profitable, pleasant, and professional manner.

• Develop target lists and action plans for account solicitation. Assist in assignment and distribution of leads. Provide guidance in prospecting and qualifying potential leads.

• Communicate both verbally and in writing to provide clear direction to staff.

• Comply with attendance rules and be available to work on a regular basis.

• Perform any other job-related duties as assigned.

Qualifications and Skills      

• 2+ years of sales and marketing leadership in similar sized operation preferred.

• Hotel experience preferred.

• Strong knowledge of the geographic designated market.  Ability to travel throughout designated markets in a timely manner.

• Knowledge of travel industry, current market trends and economic factors

• Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.

• Must possess computer skills, including, but not limited to, use of Microsoft Word, Excel, and Delphi.

• Knowledge of computer accounting programs, math skills, as well as budgetary analysis capabilities required.

• Basic mathematical skills that allow for calculation of room blocks, average rates and forecast information.

• Ability to organize detailed information and use analytical skills to decipher data to make sound decisions.

• Effective verbal and written communication skills.

• Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Benefits