As the Associate Director of OAC Social Work, you will be responsible for overseeing the PSS Older Adult Center Social Workers, supportive services for older adults in one of the many communities that PSS serves. The Associate Director of OAC Social Work role is vital in provisioning effective direct social service and support of older adult community members in Harlem and The Bronx.

Primary Responsibilities:
• Provide advocacy, support, and general case assistance services, including intakes and referrals, to all older adult community members (age 60 and older) who need assistance or support.
• Oversee the OAC Social Workers by supporting, advocating, giving them opportunities for training and CEUs, and providing them with weekly individual supervision.
• Collaborate with other Community Based Organizations (CBOs), agencies, and service providers in the local community, in order to best support social workers working with community members in resolving their presenting issues, connecting with systems of support, and achieving positive outcomes.
• Support social workers in developing classes, activities and/or workshops, based on the interests and needs of community members.
• Review and finalize case notes of OAC Social Workers, detailing their encounters with community members.
• Reconcile monthly case logs, from OAC Social Workers, with units entered into the Peerplace database, and then provide the monthly logs to center directors and the Senior Director of Older Adult Services in the required timeframe.
• Collaborate with the NYC Aging Program Officer(s) to ensure adherence to the Standards & Scope of Services for the OAC contract, as well as ensuring the achievement of contract deliverables for the Department of Community Social Services.
• Draft and share a detailed agenda, with the Director of Community Social Services, for all supervision meetings in advance of the start time for each session.
• Demonstrate the ability to execute due diligence in follow-ups with NYC Aging, other CBOs, and interdepartmental meetings.
• Review the individual performance of each OAC Social Worker to meet the required, contract unit deliverables, such as Case Assistance, Info & Referral, Tele Reassurance, and Friendly Visiting.
• Perform other duties and take on other projects, as assigned by the department director.

Qualifications and Experience:
• Master's Degree in Social Work (MSW) from an accredited college or university required
• Strong program management skills
• Experience working with older adults
• Superior interpersonal and organizational skills
• Superior communication skills (written and oral)
• Bilingual fluency (English/Spanish)
• Be able to lift and carry at least 10 lbs.
• Willingness to obtain SIFI Certificate

Professionalism and other qualities:
• Ability to work well independently and as part of a team
• Ability to work with people from diverse backgrounds
• Superior ability to triage for emerging and urgent needs/issues that come up with OAC Social Workers
• Superior ability to multitask across intradepartmental and interdepartmental projects
• Availability, dependability, and willingness to be flexible and resourceful
• Demonstrated ability to solve problems and think strategically