Omni Hotels

Associate Director of Automated Distribution

Omni Hotels • $100K — $120K *
Omaha, NE 68104In-Person
Hospitality & Recreation
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5-7 years of experience in hotel revenue management or distribution strategy.
  • Strong understanding of automated distribution channels and GDS systems.
  • Proven leadership skills with a focus on team motivation and performance evaluation.
  • Ability to analyze and interpret revenue and performance metrics effectively.
  • Experience with database management related to reservations and distribution services.

Responsibilities

  • Lead and distribute workload among Global Distribution Departments.
  • Set departmental objectives and standards for performance.
  • Conduct performance evaluations and hold team accountable for outcomes.
  • Analyze system performance concerning automated distribution to optimize room revenue.
  • Oversee the accuracy of property content across all distribution channels.

Benefits

  • Opportunity to participate in executive-level leadership initiatives.
  • Engagement in continuous learning and professional development.
  • Flexible work environment promoting open communication and collaboration.
Full Job Description
Job Summary:

Provide leadership to ensure property content and rates are relevant and credible within the distribution channels which include voice, GDS, Brand Website, 3rd party internet sites and the systems used to support those channels. Ensure accurate & timely implementation of connectivity for new distribution partners. Conduct regular discussions with distribution partners to ensure optimized distribution.

Essential Job Functions/Qualifications:

  • Provide supervision and work distribution to Global Distribution Departments through counseling, motivation, performance measurement, promotion of teamwork and excellent service oriented skills
  • Provides direction for departmental responsibilities
  • Establishes standards
  • Holds staff accountable and measures performance outcomes
  • Responsible for analysis of system performance related to automated distribution channels
  • Optimize room revenue for Omni Hotels and all revenue distribution channels
  • Communicate and function as the advocate for communicating the revenue impact of decisions
  • Monitor and analyze booking pace and response times for all automated distribution channels
  • Evaluate system performance and new systems, system implementations and training related to distribution channels
  • Responsible for all distribution database functionality and content critical to the delivery of reservation services throughout all distribution channels
  • Coordinate activities supported by all distribution channels for hotel conversions to Omni Hotels' Global Reservation System
  • Analyzes distribution trends, costs, revenues and performance metrics and collaboratively works with management to ensure optimum efficiency is obtained
  • Conduct regular audits of property content to validate accuracy and maximum revenue generation and coordinates with properties to obtain updated information for sales channels
  • Evaluate and implement system enhancements and opportunities for Distribution channels
  • Ensure central system stability through regression testing of versions and fixes prior to deployment
  • Coordinate with Hotel Directors of Revenue Management, Corporate Revenue Management, and Corporate Sales & Marketing, to ensure efficient deployment of initiatives and content throughout all distribution channels.
  • Actively communicates with peers, hotels, center, and corporate to promote an environment that encourages open dialogue and constructive feedback
  • Provide supervision for the National Account RFP submissions and insure accurate and timely loading of negotiated rates
  • Participates in Contact Center Leadership as a member of the Executive Operating Committee (EOC)
  • May be required to perform other related duties, responsibilities and activities which may change or be assigned at any time with or without notice


Core Competencies:

  • Culture
  • Managerial Courage
  • Developing Direct Reports and Others
  • Motivating Others
  • Decision Quality
  • Listening
  • Innovation Management
  • Building Effective Teams
  • Business Acumen

About Omni Hotels

Omni Hotels & Resorts is an American privately held, international luxury hotel company based in Dallas, Texas. The company was founded in 1958 as Dunfey Hotels, and operates 60 properties in the United States, Canada, and Mexico, totaling over 20,000 rooms and employing more than 23,000 people. The company is owned by Robert Rowling's TRT Holdings, who bought the company in 1996 from World International Holdings, Ltd. (WORLDHOTELS).
Learn more about Omni Hotels
Size
17,600 employees
Industry
Hospitality & Recreation
Founded
1983
* Ladders Estimates

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