Ultragenyx Pharmaceutical

Associate Director, Investigations

Ultragenyx Pharmaceutical$191K — $236K *
Pharmaceuticals & Biotech
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in science, engineering, or related field required
  • 10+ years in biopharmaceutical, biotechnology, or gene therapy manufacturing
  • 7+ years of management experience
  • Strong leadership capability in Manufacturing or Quality
  • Expertise in root cause analysis and problem-solving methodologies
  • Deep knowledge of GMP regulations in biologics or gene therapy
  • Experience with electronic quality systems (e.g., Veeva Vault) preferred

Responsibilities

  • Ensure timely execution of quality records across various departments
  • Oversee TechOps quality systems strategy and performance
  • Enhance partnerships with key stakeholders for continuous improvement
  • Lead regulatory inspection preparations and health authority interactions
  • Provide oversight for complex manufacturing investigations
  • Define and govern production systems frameworks for standardization
  • Drive improvements to enhance process robustness and reduce deviations
  • Lead operational excellence initiatives using Lean and Six Sigma methodologies
  • Develop strategy for Manufacturing Excellence in reliable execution, adherence to procedures, and operational readiness

Benefits

  • Generous vacation time and public holidays
  • Volunteer days
  • Long-term incentive and employee stock purchase plans
  • Employee wellbeing benefits
  • Fitness reimbursement
  • Tuition sponsoring and professional development plans
Full Job Description
Position Summary:

ultrainnovative - Tackle rare and dynamic challenges

The Associate DIR, Production and Manufacturing Excellence, is primarily responsible for the end-to-end management of deviations, investigations, and CAPAs in support of Technical Operations and leading a team with the same scope of responsibilities. Additionally, this role will have responsibility for leading Manufacturing Excellence which encompasses operational performance measures, production systems governance, quality-system execution, continuous improvement, operational readiness, and manufacturing capability development. This role ensures robust, compliant, and inspection-ready execution of deviations, investigations, and CAPAs while advancing operational excellence through standardized production systems, performance metrics, and cross-functional projects and programs. The position serves as a member of the Manufacturing Leadership Team, driving alignment, performance, and continuous improvement across Manufacturing, site-based Technical Operations, and Quality.
Work Model:

Core Lab & Ops: This role typically requires that the majority of the work be conducted on-site.
Responsibilities:
  1. Ensure consistent, timely, and inspection-ready execution of quality records across Manufacturing, MSAT, Facilities, Engineering, and Supply Chain.
  2. Establish and oversee the strategy, governance, and performance of TechOps quality systems (e.g., deviations, CAPAs, change controls), driving accountability for delivery on key quality metrics and continuous improvement of investigation effectiveness, timeliness, and compliance.
  3. Build and enhance partnership with key stakeholder groups such as Quality and MSAT supporting multiple sites including external manufacturing to share best practices and drive continuous improvement
  4. Lead preparation for regulatory inspections and represent Technical Operations during health authority interactions for quality systems records.
  5. Provide strategic oversight and technical leadership for complex manufacturing investigations and root cause analysis
  6. Define and govern production systems frameworks, standardizing workflows and escalation pathways across Manufacturing, MSAT, QA, and QC
  7. Drive system-level improvements to enhance process robustness and reduce recurrence of deviations
  8. Lead implementation operational excellence initiatives using Lean Manufacturing, Six Sigma, and structured problem-solving methodologies
  9. Contribute to developing strategy and governance for Manufacturing Excellence encompassing:
  10. Reliable execution of manufacturing schedules
  11. Strong right-first-time performance
  12. Operational readiness
  13. Consistent adherence to procedures and business processes
  14. Build, develop, and lead a high-performing team while fostering a culture of accountability, collaboration, and continuous improvement
Requirements:
  1. Bachelor's degree in science, engineering, or related field required
  2. 10+ years of experience in biopharmaceutical, biotechnology, or gene therapy manufacturing and 7+ years of management experience.
  3. Demonstrated success leading investigations, CAPA systems, and regulatory inspections or interactions
  4. Deep knowledge of GMP regulations and their application in biologics or gene therapy manufacturing
  5. Proven experience driving operational excellence, continuous improvement, and large-scale process transformation
  6. Strong leadership capability with experience building and developing high-performing teams in Manufacturing, Technical Operations, and/or Quality.
  7. Expertise in root cause analysis and structured problem-solving methodologies (e.g., 5 Whys, Fishbone, Is/Is Not)
  8. Experience with electronic quality systems (e.g., Veeva Vault) preferred


Physical Demand Requirements

Non-Manufacturing or Lab Job:
  1. Stand for extended periods of time with periodic stooping / bending / kneeling
  2. Able to lift, push, pull up to 50lbs.
  3. Climb ladders and stairs of various heights.
  4. Work in a lab environment requiring special protective clothing over the head, face, hands, feet, and body. This role requires the ability to wear personal protective equipment.
  5. Certain tasks may require use of a respirator; medical clearance will be required in advance.

#LI-KJ1 #LI-Onsite

The typical annual salary range for this full-time position is listed below. This range reflects the characteristics of the job, such as required skills and qualifications and is based on the office location noted in this job posting. The range may also be adjusted based on applicant's geographic location.

This position is eligible for annual bonus and equity incentives. Actual individual pay is determined by demonstrated experience and internal equity alignment.

Pay Range

$191,500-$236,600 USD

Full Time employees across the globe enjoy a range of benefits, including, but not limited to:

• Generous vacation time and public holidays observed by the company

• Volunteer days

• Long term incentive and Employee stock purchase plans or equivalent offerings

• Employee wellbeing benefits

• Fitness reimbursement

• Tuition sponsoring

• Professional development plans

* Benefits vary by region and country

About Ultragenyx Pharmaceutical

Ultragenyx Pharmaceutical is a biopharmaceutical company that develops and markets treatments for rare and ultra-rare genetic diseases. The company's products are designed to address the underlying genetic causes of these diseases. Ultragenyx Pharmaceutical was founded in 2010 and is headquartered in Novato, California. The company has a number of products in development, including treatments for lysosomal storage disorders, metabolic disorders, and skeletal disorders. Ultragenyx Pharmaceutical is committed to improving the lives of patients with rare diseases and has received numerous awards for its work in this area.
Learn more about Ultragenyx Pharmaceutical
Size
1,119 employees
Market Cap
$3 billion
Industry
Net Income
-$186.5 million
Founded
2010
5 Year Trend
+383.5%
Revenue
$271 million
NASDAQ

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