Chewy

Associate Director, Instock Management

Chewy$137K — $221K *
Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • BS/BA in Supply Chain, Business, or related field; MBA preferred.
  • 5-10+ years of supply chain, planning, or inventory management experience, including people leadership.
  • Exceptional verbal and written communication skills.
  • Strong analytical skills with experience building models and using data for decision making.
  • Proven ability to influence cross-functional teams and drive strategic initiatives.
  • Demonstrated success in developing teams and delivering measurable results.
  • Experience in developing scalable processes in high-growth or complex environments.

Responsibilities

  • Lead supply planning and inventory management strategies.
  • Manage a high-performing team of supply chain professionals.
  • Oversee inventory availability and health metrics to ensure service levels.
  • Drive end-to-end supply chain execution from suppliers to the network.
  • Collaborate with stakeholders to enhance supply chain performance.
  • Define and improve SLAs and analytical models for inventory decisions.
  • Support logistics and transportation strategies for enhanced efficiency.

Benefits

  • Medical, vision, dental, and life insurance options.
  • Unlimited PTO and six paid holidays per year.
  • Parental leave and family services benefits.
  • Access to a variety of discounts and a pet adoption reimbursement program.
  • Flexible spending accounts and telemedicine services.
Full Job Description
Job Description:

Our Opportunity

We are seeking a highly motivated and goal-oriented Associate Director, Instock Management to join our growing organization in Plantation, Florida. In this role, you will lead a high-performing team responsible for driving end-to-end inventory management, operational excellence, and strategic supply chain initiatives. You will oversee critical functions such as inventory performance, supply planning, manufacturing coordination, vendor performance, and cross-functional alignment across multiple internal and external partners.

This is a unique opportunity to build and scale best-in-class supply chain capabilities in a fast-paced environment. If you thrive in ambiguity, enjoy solving complex operational challenges, and are passionate about developing high-performing teams, we want to hear from you.

What You'll Do
  • Lead all aspects of supply planning and inventory management, including long-term and short-term strategy development.
  • Manage a team of supply chain professionals, including hiring, coaching, and organizational development.
  • Oversee inventory availability, forecasting alignment, and inventory health metrics, ensuring high service levels while balancing cost and efficiency.
  • Drive end-to-end supply chain execution, from manufacturing or supplier production through inbound flows into the network.
  • Partner with cross-functional stakeholders to identify and execute opportunities that enhance overall supply chain performance.
  • Collaborate with planning, forecasting, operations, finance, vendor management, and other key partners to develop and optimize processes.
  • Define and improve SLAs, analytical models, and performance frameworks to guide inventory decisions and improve customer experience.
  • Support logistics and transportation strategy to enhance speed, quality, and cost efficiency.
  • Lead initiatives focused on system enhancements, automation, scalability, and continuous improvement.
  • Develop and communicate project plans, aligning teams on business goals and execution milestones.
  • Engage external partners and suppliers to establish both short- and long-term production strategies aligned with business needs.
  • Position may require some travel.


What You'll Need
  • BS/BA in Supply Chain, Business, or a related field; MBA preferred.
  • 5-10+ years of supply chain, planning, or inventory management experience, with current or recent responsibility for people leadership (3+ direct reports).
  • Exceptional verbal and written communication skills.
  • Strong analytical mindset with experience building models and using data to inform decisions.
  • Demonstrated ability to influence cross-functional teams and drive strategic initiatives.
  • Proven success in developing teams, solving complex problems, and delivering measurable results.
  • Strong understanding of forecasting, purchasing, manufacturing, and inventory management systems.
  • Experience in developing scalable processes in high-growth or complex environments.
  • Advanced proficiency with MS Excel; SQL and Tableau preferred.
  • Ability to think creatively, challenge conventions, and build innovative supply chain solutions.
  • Experience in supply planning, demand planning, or end-to-end inventory management required.
  • Experience with private label, imports, or direct manufacturing partnerships is a plus.
  • Advanced technical abilities (SQL, Python, statistical analysis) are a bonus.


The base salary range for this role is $137,500 - $221,500.00.
  • The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant. C08+ positions may also be eligible for annual bonus.


We offer different types of insurance and benefits, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.

Exempt salary team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.

About Chewy

At Chewy, we view pets (and pet parents) as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Customers love shopping our wide selection of products including more than 65,000 items (including our Private brands and Healthcare products), which we offer at competitive prices and fast 1-2 day shipping. Chewy’s commitment to customer service is the core of our brand, and our customers love us for it. We “WOW” pet parents through 24/7 assistance, advice and encouragement every day of the year. We make pet parenting easy with our convenient Autoship subscription program—which allows our customers to schedule their orders, so they never run out of their pet food, supplies and medication they need. Chewy is an experience company built on the back of product and technology. Innovation drives our operations and our team is constantly striving to find new and better ways to improve. From an easy-to-navigate website and highly-rated mobile apps, to detailed order tracking and personalized “Pet Profile” features, we are transforming the way pet parents shop.

Chewy Careers

Join the vibrant team at Chewy, where we offer exceptional job opportunities to advance your career in the dynamic world of e-commerce. As a leading company in the pet industry, Chewy is dedicated to making pet care easier and more enjoyable for pet parents everywhere. Work You’ll Do At Chewy, we are constantly on the lookout for passionate, driven professionals to join our diverse team. Whether you're seeking a position in IT, customer service, marketing, or logistics, Chewy provides a platform for professional growth and innovation in every career path. Our commitment to leadership and diversity training ensures that every team member is equipped with the skills to lead and innovate. By joining Chewy, you will work alongside a team of dedicated professionals who are always pushing the boundaries of what's possible in e-commerce and customer service. Internship and Employment Opportunities Chewy offers a variety of internship and employment opportunities that cater to a wide range of skills and interests. Our internships provide invaluable hands-on experience, helping you to enhance your resume and prepare for a full-time position within our company. Chewy is not just about hiring employees; it's about nurturing future leaders. Benefits and Culture At Chewy, we believe that the well-being of our team is paramount. We offer a comprehensive benefits package that supports the health, financial security, and work-life balance of our employees. Our culture is centered on open communication, respect, and a shared passion for our mission. We celebrate diversity and are committed to creating an inclusive environment for all team members. Innovation and Growth Chewy is at the forefront of innovation in the pet industry. We are constantly exploring new technologies and strategies to enhance our services and expand our market reach. This focus on innovation drives our company's growth and offers our team members numerous opportunities to get involved in exciting projects and advance their careers. Networking and Professional Development We encourage our employees to engage in networking and professional development activities that can enhance their career prospects. Chewy supports various initiatives, including workshops, seminars, and training sessions, to help our team members grow their professional network and develop new skills. Join Our Team Explore the job opportunities at Chewy by searching open positions that match your skills and interests. We are looking for curious, creative, and solution-driven team players who are ready to take their career to the next level. Stay Connected Keep up to date with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here at Chewy. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await you at Chewy. Chewy is more than a company; it's a community where you can grow your career and make a difference. Join us in our mission to be the most trusted and convenient online destination for pet parents (and partners) everywhere.
Learn more about Chewy
Size
21,300 employees
Market Cap
$15.9 billion
Industry
Net Income
-$174.4 million
Founded
2011
5 Year Trend
+136.6%
Revenue
$6.4 billion
NASDAQ

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