Associate Director, Graduate Programs Operations

University of Victoria

$84K — $109K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Undergraduate degree in business or related field; master's degree is preferred.
  • Minimum 3 years of administrative experience in a graduate program at a post-secondary institution.
  • Proven experience managing admissions processes.
  • Strong relationship-building skills with stakeholders including students and faculty.
  • Proficiency in data analysis tools for report generation.

Responsibilities

  • Develop and implement operations plans for graduate programs.
  • Manage and coordinate admissions processes for various master's programs.
  • Collaborate to enhance student-centric practices and program activities.
  • Evaluate and improve operational standards and services.
  • Provide advice and support to program directors on operational matters.

Benefits

  • Opportunity to work in a diverse and innovative academic environment.
  • Engagement with a global perspective in curriculum and operations.
  • Access to ongoing professional development.
  • Collaboration with experienced faculty and industry professionals.
Full Job Description
Organizational Unit

University of Victoria -> Faculty of Business

Location

University of Victoria - Victoria, BC V8W 2Y2 CA (Primary)

Posting Close Date

10 July 2026

Please note that positions will close at 4 p.m. on the closing date.

FTE

1

Salary Grade

Additional Posting Information

N/A

Salary posted will be pro-rated based on FTE and achieved as per the collective agreement, if applicable.

Classification

SG12

Start Date

7/20/2026

End Date

5/31/2027

Employee Group:

PEA - Term

# of Hires Needed

1

Category

General Management

The salary range for this position is:
• Recruitment range: $84,211 to $92,849. Starting salary is determined in accordance with the PEA Collective Agreement.
• Performance range: Up to $109,532. Progression beyond the recruitment range is available through annual performance increases, in accordance with the PEA Collective Agreement.

Job Summary

Department Summary

The UVic Peter B. Gustavson School of Business is dedicated to providing business research and education that is non-traditional in its approach, creative in its application, and unique in its perspective.

The Gustavson School of Business offers a Bachelor of Commerce (BCOM), a Master of Business Administration (MBA), a Master of Global Business (MGB), a Master of Management (MM), and a PhD in International Management and Organization. All have an international focus embedded in their curricula and a strong experiential learning component. Scholarship and teaching at the school are strongly aligned around our areas of specialization (International Business, Entrepreneurship, Service Management, and Sustainability) and we are a leader in integrating curriculum at both the undergraduate and graduate level.

Position Summary

Reporting to the Director, Graduate Programs, the Associate Director, Graduate Programs Operations develops and implements a comprehensive operations plan across all masters programs, focused on strengthening admissions, data collection and other processes. Across Gill Graduate programs (currently DMBA, WMBA, MGB and MM) the role is responsible for managing and coordinating all aspects of admissions as well as data reporting. Major responsibilities include working independently, and collaboratively across programs, to develop, implement and evaluate student-centric practices, standards, services or projects related to increasing continuous improvement of program activities and operations, and provide high-quality advice and key support to program directors.

Job Requirements

An undergraduate degree in business or related discipline, with a master's degree preferred, and at least 3 years' experience, including:
  • Working in an administrative capacity in a post-secondary, professional school, graduate program;
  • Managing Admissions within a post-secondary environment;
  • Ability to build relationships with internal and external stakeholders, including students, faculty, staff, members of the business community and external service providers;
  • Ability to effectively utilize data analysis tools in various ways such as the development and production of reports.

In addition, this position requires:
  • Strong team leadership, and written and verbal communication and presentation skills;
  • Ability to effectively problem solve, prioritize, and manage projects in a complex department;
  • A high level of competence and advanced knowledge of a network computer environment, including office software packages (Word, Excel, Access, Outlook), data, learning, financial, and website management systems, including Contribute, SharePoint, Brightspace, APEX, Banner and FAST;
  • Familiarity with GMAC career outcome standards;
  • Ability to work collaboratively as a member of team in a project-based environment;
  • Proven track record achieving project goals on time and producing deliverables of a high quality;
  • Demonstrated attention to detail, ability to conduct effective, in-depth research, and skills to critically analyze research results.








Additional Information

990952-BUSI-2024-JD-AssocDirector Operations-SG12

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