The Associate Director, G&A Applications will lead the delivery, and continuous improvement of enterprise applications that power Encoded's Finance, Procurement, People/HR, and Contracts Management processes. As a business-facing IT leader, you will partner closely with Finance, Procurement, People & Culture, Legal & Compliance, and cross-functional stakeholders to ensure Encoded's G&A ecosystem is secure and scalable. You will manage roadmaps, oversee vendors, partner with internal stakeholders, analyze requirements, and drive end-to-end implementations and enhancements across ERP and adjacent platforms, including capabilities that support Encoded's manufacturing and supply chain operations.
Key Responsibilities

• G&A applications strategy & governance: Manage the application portfolio and multi-year roadmap for G&A systems; enhance support, release management and change control practices.
• Financial and procurement systems management: Serve as the IT-side owner for NetSuite, Coupa and other systems, partnering with Finance and Accounting, Procurement, Manufacturing and other functions to optimize end-to-end processes, data quality, internal controls, and reporting; lead configuration, upgrades, testing, and deployment activities. Enable efficient procure-to-pay processes.
• ERP expansion for manufacturing & supply chain: Drive the implementation and enhancement of NetSuite functionality to support Encoded's manufacturing and supply chain needs (e.g., inventory, lot/serial traceability, warehouse processes, purchasing, quality holds, work orders/production reporting), partnering with CMC and Quality to meet regulatory and business requirements.
• People & Culture applications ecosystem: Partner with People & Culture, Payroll and other stakeholders to implement, maintain and enhance systems and integrations across the employee lifecycle (hire-to-retire), ensuring accurate master data, access, and reliable integrations.
• Contract management enablement: Partner with Legal and Procurement to optimize contract lifecycle management (CLM) and related workflows.
• Integrations: Implement and maintain integrations G&A system integrations.
• BI/Reporting: Support G&A teams in the development of BI dashboards and standardized reports
• Digital transformation & AI enablement: Identify and deliver automation and AI-driven opportunities across G&A processes (e.g., invoice processing, close variance insights, spend analytics, contract metadata extraction, self-service reporting).
• Vendor & partner management: Manage system vendors, implementation partners, and managed service providers; define SLAs, ensure delivery quality, control scope, and optimize cost/performance.
• Security, controls, and compliance: Ensure appropriate access governance, segregation of duties, and control documentation; partner with stakeholders on risk assessments and remediation.
• Operational excellence & leadership: Establish G&A application support models and service metrics; lead incident/problem management and continuous improvement. Work collaboratively with software and support vendors, internal and external auditors, and internal stakeholders to enable growth.

For candidates based in the SFBA area, the salary range for this position is: $160,000 to $185,000.

For candidates based outside the SFBA area, the salary range is 150,000 to 175,000.

Relocation has not been budgeted for this role.

Encoded considers a variety of factors when determining base compensation, including experience, qualifications, internal equity and geographic location.

This position may also be eligible for a discretionary annual bonus, discretionary stock-based long-term incentives, paid time off, and a benefits package.

Requirements

• BS in an IT-related field or commensurate work experience.
• 8+ years of progressive experience supporting and delivering G&A applications in a life sciences environment.
• Demonstrated experience supporting SOX compliance (ITGCs). Working knowledge of GxP and Privacy compliance preferred.
• Demonstrated experience implementing and enhancing ERP systems (NetSuite strongly preferred), including manufacturing and supply chain functionality.
• Hands-on understanding of core business processes across record-to-report and procure-to-pay; ability to translate business needs into scalable system solutions.
• Experience administering and enhancing procurement and contract management platforms such as Coupa.
• Experience supporting an HCM/HRIS platform and key HR/Payroll integrations. Implementation experience a significant plus.
• Track record of driving digital transformation through automation, integration and AI-enabled capabilities across back-office processes
• Strong knowledge of business analysis and application delivery disciplines (requirements, solution design, configuration, testing/UAT, release management, training, and change management).
• Proven ability to partner with stakeholders at all levels, manage competing priorities, and communicate clearly with both technical and non-technical audiences.
• Experience managing vendors/implementation partners, including scope, budgets, timelines, and delivery quality.
• Experience scaling G&A systems in high-growth organizations, including building governance, master data practices, and support models.
• Experience with data warehousing/BI and designing self-service reporting for Finance and Procurement stakeholders.
• Working knowledge of identity and access management concepts, role design, segregation of duties, and audit support (SOX-like environments).
• This is a hybrid position with some onsite time at the Encoded headquarters in South San Francisco expected.

Benefits

• Comprehensive benefits package, including competitive employer premium contributions
• Meaningful stock option grants
• PTO, sick time, and holiday pay
• Generous Parental Leave program
• Pre-tax medical and dependent care programs
• STD, LTD, Life and AD&D
• Professional development opportunities
• Team-building events
• Fully stocked kitchen
• Fitness center at our San Francisco office

Employees (and their families) may obtain medical, dental, vision and basic life insurance benefits through the company and enroll in our company's 401k plan. Employees will also accrue vacation time off and paid sick time off and may become eligible for paid parental leave. Employees will also enjoy designated paid holidays throughout the calendar year.