The Associate Director, Edge Security & Traffic Management is responsible for leading the design, build, and operation of enterprise traffic management platforms that enable secure connectivity, high availability, and modern application delivery across corporate and subsidiary environments.
This role oversees External Global Traffic Management (Akamai), Internal GTM (Citrix NetScaler and F5), and Local Traffic Management solutions across on-premises and cloud platforms (Azure Application Gateway, GCP ILB/ELB), as well as Edge Security tooling including Akamai AAP and F5 Shape Botnet protection.
The Associate Director provides both strategic and operational leadership to ensure these platforms operate reliably at scale while advancing modernization, standardization, and the maturity of a hybrid Agile delivery model. This role is accountable for delivering consistent solution designs, improving user experience, and curating supported enterprise architectural patterns to reduce operational friction and team churn.
The Associate Director, Edge Security & Traffic Management leads a multi-disciplinary engineering and operations organization responsible for enterprise-scale traffic management capabilities. These platforms form the backbone of multi-region application connectivity and operate alongside web application firewall (WAF), bot protection, and network security controls to ensure secure access, application hardening, and availability across internal systems, cloud environments, and external internet-facing resources.
This role is responsible for driving consistent execution, improving platform resilience, and advancing modernization initiatives across traffic management and edge security tools.
The Associate Director oversees a skilled team with a focus on enterprise-class maturity, including clear separation of engineering and operations responsibilities to optimize delivery cycles. This includes enhancing an established SAFe Agile model to ensure sustained delivery while mitigating burnout. The role also curates a standardized set of approved templates and patterns for traffic management, ensuring a secure-by-design, scalable, and repeatable solutioning approach.
Use your skills to make an impact
Key Responsibilities
- Provide leadership for engineering and operations teams responsible for enterprise load balancing, traffic management and gateway services, and edge integrations
- Own the strategy, roadmap, and operational performance of Secure Edge platforms enabling resilient, hardened connectivity
- Ensure high availability, performance, and resiliency of services governing enterprise traffic and user access across on-premises and cloud environments
- Drive modernization initiatives, including on-premises standardization, optimization of cloud-delivered global traffic services, and integration of native cloud gateways
- Establish and maintain consistent policies, standards, and architectural patterns across corporate and subsidiary environments
- Oversee operational metrics, service health monitoring, incident response, and continuous improvement efforts
- Manage budgets and resource allocation across associates, contractors, and supporting services
- Develop and mentor senior technical leaders while building and sustaining high-performing engineering teams
Required Qualifications
- Bachelor’s degree or equivalent practical experience
- 6+ years of experience in load balancing, infrastructure security, or related technical domains
- 2+ years of experience leading and managing technical teams
- Demonstrated experience developing engineers and operations staff into clearly defined roles and career paths
- Hands-on experience operating and scaling enterprise traffic management platforms
- Experience with F5 BIG-IP and Citrix NetScaler platforms
- Strong understanding of load balancing principles, architectures, and design patterns
- Experience operating in highly regulated environments and supporting audit and compliance requirements
- Ability to align vendor strategy with enterprise standards and provide long-term technical direction
- Proven ability to partner across the enterprise to build trusted relationships, influence outcomes, and establish clear boundaries
Preferred Qualifications
- Experience with WAF, DDoS, and bot mitigation security controls
- Experience driving modern traffic management solutions for multi-region, cloud-hosted applications (e.g., Azure Application Gateway, Akamai GTM)
- Strong understanding of network traffic flows and application delivery patterns
- Demonstrated success leading cross-functional initiatives within large, matrixed organizations
- Prior experience in healthcare, financial services, or other highly regulated industries
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$156,600 - $215,400 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
