Associate Director, Digital Delivery

Janus Henderson

$95K — $105K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2-5 years of relevant experience in a similar role
  • Proficient in CMS management, particularly WordPress in an enterprise environment
  • Advanced knowledge of HTML and CSS
  • Experience with SEO and web usability best practices
  • Familiarity with workflow tools like Jira and Google Analytics
  • Bachelor's degree or equivalent preferred
  • Experience with CRM tools, such as Pardot, is a plus

Responsibilities

  • Manage content across multiple websites using WordPress
  • Ensure brand standards and CMS policies are upheld while deploying website changes
  • Collaborate with the UX team on content design for optimal digital delivery
  • Provide updates on task progress using Jira and manage personal scheduling
  • Support strategic digital updates and obtain necessary approvals before publishing
  • Identify initiatives to enhance site performance and user experience
  • Work with technology teams to troubleshoot CMS issues and enhance functionality

Benefits

  • Hybrid working options and reasonable accommodations
  • Generous holiday policies
  • Comprehensive health and wellbeing benefits, including Wellhub membership
  • Paid volunteer time to engage with the community
  • Support for professional development and tuition reimbursement
  • Family leave benefits and family services
  • Unique employee engagement programs and events
  • Complimentary snacks and employee Happy Hours
Full Job Description
  • Manage and maintain content across multiple janushenderson.com websites using our CMS platform (WordPress).
  • Ensuring expert delivery and deployment of changes to our portfolio of websites, while taking ownership and responsibility for maintaining brand standards, CMS policies, templates and regulatory approvals.
  • Working with our UX team on page design to ensure content is delivered using digital best practice, from accessibility through to SEO optimization
  • Keep the team informed on progress of tasks through Jira and proactively manage your own daily schedule.
  • Support strategic updates as assigned by digital team members, gaining approval and acceptance ahead of publishing of pages to the production environment.
  • Actively seek to identify and recommend tactical and strategic online initiatives to improve site conversion, customer experience and cross-promotion of content.
  • Partner with technology to troubleshoot any issues with the CMS and look for opportunities to improve functionality.
  • With a focus on site performance and improving the customer journeys, you will use analytics and your digital expertise to enhance the user experience of our global websites.
  • Carry out additional duties as assigned.


What to expect when you join our firm

  • Hybrid working and reasonable accommodations
  • Generous Holiday policies
  • Excellent Health and Wellbeing benefits including corporate membership to Wellhub
  • Paid volunteer time to step away from your desk and into the community
  • Support to grow through professional development courses, tuition/qualification reimbursement and more
  • Maternal/paternal leave benefits and family services
  • Unique employee events and programs including a 14er challenge
  • Complimentary beverages, snacks and all employee Happy Hours


Supervisory responsibilities

  • No


Technical skills and qualifications

  • 2-5 years of experience in a similar role
  • CMS experience essential, ideally WordPress in an enterprise environment
  • Advanced HTML, CSS knowledge
  • Knowledge of search engine optimization and web usability standard methodologies
  • Using workflow tools like Jira
  • CRM tool experience such as Pardot would be helpful but not crucial
  • Proficient in using Google Analytics
  • Bachelor's degree or equivalent preferred
  • Prior experience in financial services is desired but not essential


Must have skills

In addition to putting clients first, acting like an owner, and succeeding as a team, the competencies for this role include:

  • You are adept at working within WordPress to publish the content projects you have managed, with an eye on quality while ensuring excellent user experience.
  • You understand the importance of navigable and searchable content within the greater design of a website's framework.
  • You have a keen interest in the online environment, a good understanding digital customer journeys, you advocate for following standard methodology and keep abreast of evolving technology trends.
  • A self-starter, with first class attention to detail, a creative eye, and excellent accuracy.
  • Strong communication skills to ensure the successful delivery of projects, dealing with internal partners within a global organization.
  • Adaptable approach with drive to deliver, speedy, first class service.
  • Demonstration of strong customer orientation with ability to understand and deliver to stakeholder requirements.
  • Highly organized and able to handle simultaneous projects to a high quality and to pre-agreed schedules.
  • Understanding of the power of clear communications early in a project and is an active participant at the table when it comes to planning and prioritization.
  • Makes suggestions on how to improve processes and pushes for best practice implementation.
  • You have experience in encouraging relationships and collaborating with a variety of teams to get the job done.
  • Ability to take ideas from concept to execution with minimal coaching.
  • Excellent attention to detail and accuracy.
  • Ability to innovate and systematically improve processes through automation.
  • Great teammate with excellent relationship management skills.
  • Can clearly articulate technical information to a non-technical person.
  • Excellent problem-solving skills.


Potential for growth

  • Mentoring
  • Leadership development programs
  • Regular training
  • Career development services
  • Continuing education courses


Compensation information

The base salary range for this position is $95,000 - $105,000. This range is estimated for this role. Actual pay may be different. This position will be open through October 2026.

Colorado law requires an estimated closing date for job postings. Please don't be discouraged from applying if you see this date has passed.

#LI-MM1

Annual Bonus Opportunity: Position may be eligible to receive an annual discretionary bonus award from the profit pool. The profit pool is funded based on Company profits. Individual bonuses are determined based on Company, department, team and individual performance.

Benefits: Janus Henderson is committed to offering a comprehensive total rewards package to eligible employees that includes; competitive compensation, pension/retirement plans, and various health, wellbeing and lifestyle benefits. To learn more about our offerings please visit the Why Join Us section on the career page here.

Similar Jobs

More Jobs at Janus Henderson

More Finance & Insurance Jobs

Find similar Associate Director, Digital Delivery jobs: