Salary : $100,270.03 - $161,113.89 Annually
Location : 707 Wilshire Blvd, 10th floor, Los Angeles, CA 90017, CA
Job Type: Full-time
Remote Employment: Flexible/Hybrid
Job Number: DMD15002
Department: Data Analytics & Training
Opening Date: 09/09/2026
Closing Date: 9/29/2026 11:59 PM Pacific
FLSA: Exempt
Bargaining Unit: Non-Union

Job Summary
LAHSA is seeking a dynamic and passionate Associate Director - Reporting and Analytics. Under the leadership of the Director of Data, Analytics, and Training , the Associate Director - Reporting and Analytics is responsible for the management and overall operations of the agency's data infrastructure, dashboards, and reporting, as well as all associated policy development and governance structures. This position will also work closely with internal and external partners to maximize systems coordination and data integration, drive the usage of LAHSA's data and dashboards across the Los Angeles Continuum, and find opportunities to incorporate national and local best practices and requirements are implemented agency wide.
The Associate Director - Reporting and Analytics will assist the Director of Data, Analytics, & Training in the development and implementation of strategic initiatives to ensure effective and efficient systems of care for all people experiencing homelessness in LA City and County. This position directly supervises at least 3 managers. The Associate Director will help ensure the department delivers reports, dashboards, and any additional data with the utmost attention to detail and in an efficient and timely manner.

The functions listed below are intended to describe the general nature and level of work being performed and are not to be interpreted as an exhaustive list of responsibilities.
Essential Job Functions
Leadership/Supervisory Role

• Ensure the operational success of the Data Infrastructure, Reporting, and Research & Analytics teams.
• In collaboration with the Deputy Chief Analytics office, the Director of Data, Analytics, and Training, and other members of LAHSA leadership, continually develop and refine team vision and objectives, and drive constant action on them.
• In collaboration with the Director of Data, Analytics, and Training, support the department in the research, development, and implementation of appropriate data systems that lead to improved business performance and achievement of overall business goals.
• Plays a lead role in supporting departmental culture and promoting data-driven decision-making, organization-driven analytics, and planning across LAHSA and the homeless Service System in Los Angeles.
• Supervise Managers of Data Infrastructure, Reporting, and Research & Analytics, as well as other program staff; schedules and directs work, performs orientation, training, and quality assurance activities, recommends personnel actions such as selection, evaluation, promotion,etc.
• Develop and maintain organizational and internal tracking systems to support departmental and external oversight of all team operations and projects
• Assists in developing policies, procedures, and protocols necessary to carry out department activities.

Analytics

• Play a lead role in the annual Homeless Count, coordinating, along with the Manager of Research and Analytics, all data collection and reporting elements of the annual Homeless Count, inclusive of the point-in-time unsheltered count and the Housing Inventory Count.
• Ensure consistent and high-quality deliverables are produced by all members of teams under their purview
• Support the building, maintenance, and improvement of existing business intelligence and analytics tools across the department and LAHSA.

Collaboration

• Work with internal and external colleagues to collect and synthesize their needs in order to translate them into concrete tasks and projects the department can produce.
• As needed, serve as the lead LAHSA representative for meetings with stakeholders including elected offices, providers, and research partners.
• Responsible for consulting with Director of Programs on key decisions and keeping Directorof Programs informed of program/projectprogress.
• Develop content and skill expertise by attending meetings and seminars germane tothis position and the base of knowledge required for thejob.
• Prepare periodic reports for executive management, as necessary or requested, to track accomplishment of strategic goals and evaluate workperformed.
• Participate in management and organizationalmeetings.
• The Associate Director - Reporting and Analytics may be assigned other duties asneeded.

Knowledge, Skills & Abilities
Communication Skills

• Must have excellent communication skills in both verbal and written form.
• Must be able to communicate instructions and sensitive information down the line for department personnel to execute their duties effectively.
• Ability to create reports and presentations that are clear, concise, convincing, easy to understand, and tailored to suit the audience at hand.
• Ability to present technical information to non-technical audiences.
• Ability to communicate with elected officials and other policymakers and leaders of stakeholder agencies.

Analytics Skills

• Must be passionate and highly skilled in research and data analytics.
• Must be proficient in transforming data and affecting business processes to support data governance and integrity.
• The candidate will also be highly knowledgeable in using emerging open-source tools while conducting analyses on large and unstructured datasets.
• Technical experience with enterprise data warehouse solutions, statistical analysis tools, database systems, and data visualization applications.
• Skilled in using SQL and highly proficient in the workings of data technologies.
• Understand A/B testing and be highly knowledgeable in key identification metrics for driving and maintaining healthy business performance.
• Advanced Tableau knowledge and experience
• Advanced proficiency at producing data reports for diverse audiences

Interpersonal Skills

• Must be detail-oriented, be comfortable working in a collaborative setting, be comfortable working with senior business executives, be self-motivated, require minimal supervision, be proactive, be a creative strategic and independent thinker.
• Have superior problem-solving skills, can work on multiple projects, and meet tight deadlines, have a positive can-do attitude, and demonstrate calmness and composure in times of uncertainty and stress.
• Skill in communication, including publicpresentations.

Leadership/People Skills

• Must demonstrate excellent leadership skills, demonstrating an ability to inspire and lead a sizeable cross-functional group in a unified direction with a shared vision.

Training & Experience

• Minimum of 8 years' experience managing data and evaluations functions.
• Minimum of 5 years' experience managing people in an organization addressing homelessness.
• Master's Degree preferred in Data Science, Public Administration, or another related or relevant field.
• Any combination of extensive and applicable work experience and educational credentials to perform the above duties successfully.

Schedule: The Chief Executive Officer or designee may change the schedule of positions between hybrid and onsite, as necessary to accomplish LAHSA's business needs.
Additional Information: LAHSA has adopted a hybrid telework policy requiring employees to work onsite at our Los Angeles office a minimum of two (2) days per week. Applicants must be able to meet this onsite requirement, with or without a reasonable accommodation.
Residency Requirement: This position requires the employee to reside within the State of California. Proof of residency may be requested as part of the onboarding process to ensure compliance with organizational and operational requirements.

We want to support all staff in reaching their personal and professional goals. Working for LAHSA has many benefits. Join our LAHSA team!

Medical Insurance
LAHSA pays a portion of the premiums for medical for all full-time employees and their dependents. Employees are responsible for the difference in the premiums through automatic bi-monthly payroll deductions.

Medical plans are administered through ADP Workforce. The following are enrollment options:

Medical
HMO/PPO: Kaiser Permanente, Aetna

Dental Insurance
LAHSA pays a portion of the premiums for selected dental benefits for all full-time employees and their dependents. Employees are responsible for the difference in the premiums through automatic bi-monthly payroll deductions.
Dental plans are administered through ADP Workforce. The following are enrollment options:

Dental
HMO/PPO: Guardian Dental

VSP Vision Plan
LAHSA offers this voluntary comprehensive vision plan to all full-time employees through ADP Workforce. It includes yearly comprehensive exams, lenses, frames and contact lenses. All premiums are pre-taxed and paid 100% by the employee through automatic bi-monthly payroll deductions.

AFLAC Supplemental Insurance
LAHSA offers this voluntary supplemental insurance to all full-time employees. Plan options include personal accident, personal cancer indemnity, personal short-term disability, and personal life insurance plans. Most premiums are pre taxed and paid 100% by the employee through automatic bi-monthly payroll deductions.

ADP Flexible Spending Accounts
LAHSA offers employees this voluntary flexible spending account plan through ADP Workforce. Employees may elect to participate in dependent care or health care expense accounts. All premiums are pre-taxed and paid 100% by the employee through automatic bimonthly payroll deductions.

Life Insurance
LAHSA pays 100% of the premium for $50,000 basic life insurance coverage through ADP.

Voluntary Group Life Insurance
LAHSA offers employees this voluntary group life insurance through Lincoln Financial. Employees may elect to participate in dependent care or health care expense accounts. All premiums are pre-taxed and paid 100% by the employee through automatic bimonthly payroll deductions.

Long Term Disability
LAHSA pays 100% of the premium for long term disability coverage through ADP.

Public Service Loan Forgiveness (PSLF) Program Eligibility
LAHSA is considered a government employer for the PSLF Program.

Pension Plan
LAHSA provides a 401A pension plan through Lincoln Financial. After 6 months of employment, employees are eligible for contributions of 6% of the employee's salary with a qualification date of 500 hours or 6 months after the date of hire.

Deferred Compensation Plan
LAHSA provides a 457 Deferred Compensation plan through Lincoln Financial. Employees may elect to defer up to IRS maximum limit per year of their earned salary for income tax purposes.

Time Off Administrative Leave
Chief Executive Officer, chiefs, and directors receive five (5) days of admin leave each calendar year in addition to the time-off below.

Vacation
Vacation is earned according to each month of service commencing with the employee's initial date of hire.

• Less than three (3) years of employment, eighty (80) hours per year.
• Three (3) to six (6) years of employment, one hundred twenty (120) hours per year.
• More than six (6) years of employment, the one hundred twenty (120) hour total shall be supplemented by one (1) workday of paid leave for each twelve (12) months greater than seventy-two (72) months of employment. This vacation accrual is capped at thirty (30) workdays per year

Maximum accrual of vacation leave is 240 hours.

Sick Leave
Full-time employees accrue sick leave at a rate of 12 days per year. Maximum accrual of sick leave is 160 hours.

Paid Holidays
All employees receive the following observed company holidays off:
New Year's Day
Martin Luther King Jr. Day
President's Day
Cesar Chavez Day
Memorial Day
Juneteenth Day
Independence Day
Labor Day
Indigenous People's Day
Veteran's Day
Thanksgiving Day
Day After Thanksgiving
Christmas Day

In addition to the above holidays, full-time regular employees are entitled to two (2) "Floating Holidays" during the calendar year.
Updated 01/15/2025