Becton, Dickinson and Company

Associate Director, Clinical Operations

Becton, Dickinson and Company • $120K — $150K *
Tempe, AZ 85281In-Person
Pharmaceuticals & Biotech
5 - 7 years of experience
3 weeks ago
Job Overview by Ladders

Qualifications

  • Bachelor's degree in life sciences (MA/MS preferred)
  • 7+ years of experience in clinical research (medical device, pharmaceutical, or biotechnology)
  • 5+ years in managing clinical projects or operational activities
  • 3+ years of direct people management experience (10-15 people)
  • Excellent knowledge of clinical research regulations and Good Clinical Practice (GCP)
  • Proficiency in Microsoft Suite and knowledge of clinical study systems (eTMF, CTMS, CDMS)
  • Strong organizational and critical thinking skills.

Responsibilities

  • Manage the Site Management & Monitoring, Clinical Safety Management, and Clinical Field teams, including hiring and training.
  • Plan departmental resources for clinical operations activities to support studies.
  • Allocate resources effectively for ongoing projects to ensure timely completion.
  • Procure and manage external clinical operations resources as needed.
  • Develop metrics reporting for clinical operations to monitor progress and compliance.
  • Identify training opportunities and assess staff readiness for functional responsibilities.
  • Support and evaluate training and observational visits for clinical operations staff.

Benefits

  • Opportunity to participate in high-quality clinical studies with a focus on compliant operations.
  • Chance to work in a leadership role managing and developing clinical teams.
  • Involvement in strategic decision-making for resource allocation and project management.
  • Access to continuous improvement initiatives and best practices development.
  • Collaborative environment with opportunities to work cross-functionally.
Full Job Description
Job Description

The Associate Director, Clinical Operations is responsible for supporting BD's business objectives by overseeing the delivery of high quality and compliant clinical operations activities for all clinical studies (e.g., EFS/FIH, IDE, Post-Market) sponsored by the BD Peripheral Intervention Business Unit. The Associate Director, Clinical Operations is also responsible for direct and/or indirect management and development of the Clinical Operations Team, including Site Management & Monitoring, Clinical Safety Management and Clinical Field staff. In partnership with the team managers for Site Management & Monitoring, Clinical Safety Management and Clinical Field, the Associate Director, Clinical Operations will oversee organizational planning, resource allocation and team development. The Associate Director, Clinical Operations will also act as a subject matter expert and team resource for BD global clinical procedures, templates and systems and will leverage this expertise to lead and/or support process improvement initiatives where needed.

This job description is intended as a summary of the primary responsibilities of and qualifications for this position. The job description is not intended as inclusive of all duties an individual in this position might be asked to perform or of all qualifications that may be required either now or in the future.

Job Responsibilities: (Primary Duties, Roles, and/or Authorities)

  • Perform direct functional line management for the Site Management & Monitoring team manager(s), Clinical Safety Management team manager(s), Clinical Field team manager(s) and other Clinical Operations staff (as needed), including but not limited to, hiring, training/mentoring, resource allocation/assignments, performance and compliance assessments/reviews, recommending salaries and promotions, and implementing performance improvement plans and remedial actions, as needed.


  • Plan and coordinate departmental resources for clinical operations activities.


  • Oversee the allocation of clinical operations resources to ensure proper workload distribution and resources for ongoing projects and initiatives.


  • Oversee the procurement and management of external clinical operations resources (e.g., consultants, CROs, etc.), as necessary, in support of business needs.


  • Develop and oversee metrics reporting as needed for clinical operations activities to ensure that clinical operations staff meet or exceed project and functional timelines and deliverables. Provide regular and ad hoc reporting of metrics to Clinical Affairs leadership.


  • Provide guidance, manage training assignments, identify training opportunities and work with managers to determine readiness of clinical operations staff to complete functional responsibilities.


  • Conduct, attend, or support training and observational visits, as needed, to evaluate internal & external clinical operations staff.


  • Oversee the quality and consistency of clinical operations team activities for all business unit projects ensuring that they meet the highest standards for scientific quality, integrity and ethics and are conducted in accordance with BD global clinical procedures, study protocols, GCP and all applicable regulations.


  • Review study-specific clinical operations team documents & deliverables, as needed, to ensure operational excellence and consistency.


  • Provide feedback on other clinical study documents, as needed, and serve as a resource for the department to facilitate a deeper understanding of clinical operations related procedures.


  • Provide critical thinking and leadership support for issue escalation related to clinical operations activities. Interact with investigational sites, vendors, and other functional areas for issues, as needed. Proactively identify issues and create mitigation strategies in collaboration with clinical operations team managers and leadership.


  • Coach and ensure successful relationships between clinical operations staff, investigational site staff and cross-functional study teams.


  • Effectively communicate status updates for clinical operations activities to business unit, Global Clinical Affairs and Global Medical Affairs leadership teams.


  • Provide strategic direction as a subject matter expert in the assessment of relevant new technologies and global clinical procedures, as applicable.


  • Support continuous improvement activities/initiatives and sharing of best practices, including development of tools and resources for clinical operations activities.


  • Provide support and allocate resources for internal or external audits/inspections and ensure resolution of audit/inspection findings related to clinical operations activities and staff.


  • Review/approve expenses for clinical operations staff, as needed, and ensure compliance with company policies.


Education and Experience:

  • Bachelor's Degree (BS/BA) in life sciences (MA/MS preferred)


  • 7+ years of experience in clinical research (medical device, pharmaceutical and/or biotechnology)


  • 5+ years of experience in managing clinical projects and/or clinical operational activities involving site management & monitoring, clinical safety and clinical field support


  • 3+ years of experience with direct people management (10-15 people)


Required Qualifications:

  • Excellent working knowledge of domestic and international clinical research regulations and guidelines, Good Clinical Practice (GCP) and current industry practices related to the conduct of clinical studies


  • Proficiency with Microsoft Suite tools (Outlook, Word, Excel, PowerPoint, OneNote, To-Do, SharePoint, etc.)


  • Advanced knowledge of clinical study processes and systems (eTMF, CTMS and CDMS)


  • Excellent interpersonal and communication (oral and written) skills


  • Excellent organizational skills, attention to detail, critical thinking and analytical skills


  • Able to manage and delegate multiple tasks and prioritize importance of tasks/projects


  • Ability to lead teams to translate issues into actions, make decisions and influence outcomes


  • Ability to travel up to 25% (or more during peak times)


Preferred Qualifications:

  • MA/MS preferred in life sciences


  • Experience with medical device studies (strongly preferred)


  • Prior experience with clinical studies related to peripheral vascular diseases, end-stage kidney disease and/or oncology


  • Proficiency with Veeva Vault Clinical Suite (CTMS, CDMS and eTMF)


  • Professional certification through one or more relevant associations (e.g., ACRP, SOCRA, etc.)


Primary Work Location
USA AZ - Tempe Headquarters

Additional Locations

Work Shift

About Becton, Dickinson and Company

BD is a global technology company that provides diagnostics and technologies for frontliners. Through their solutions and services, they assist scientists in detecting diseases and advanced researchers' on developing diagnoses and therapeutics. BD was established in 1897 by Farleigh Dickinson and Maxwell Becton in East Rutherford, New Jersey.

Becton, Dickinson and Company Careers

Join the innovative world of Becton, Dickinson and Company (BD), a global medical technology company that is actively seeking driven, dedicated professionals to join our team. At BD, we are committed to advancing the world of health by improving medical discovery, diagnostics, and the delivery of care. This commitment provides the foundation for a workplace where you can engage in meaningful work and where job opportunities abound.

Work You’ll Do

At BD, you will be part of a culture that values diversity, leadership, and innovation. Our team members are empowered to lead and inspire from day one. Join us and contribute to our mission of advancing the world of health through your professional skills and personal passion.

Transform Your Career

BD offers a unique position in the marketplace that combines industry expertise, leadership in medical innovation, and a collaborative culture to help you grow your career. Whether you are looking for an entry-level position or a more senior role, we provide the tools and support for your professional growth through comprehensive training and development programs.

Innovative Work Environment

Our team at BD is composed of more than 65,000 associates across the globe. These dedicated professionals work at the intersection of technology and healthcare, where they drive innovation and ensure that we stay ahead in a rapidly evolving industry. By joining BD, you will work alongside some of the brightest minds in the industry.

Internship and Employment Opportunities

Start your career with BD through our internship programs or dive straight into a full-time position. We offer a range of opportunities that allow you to explore different areas of our business and find a path that aligns with your career goals. Our hiring process is designed to be transparent and engaging, ensuring that all candidates—whether submitting a resume for an internship or a senior position—feel valued and informed.

Benefits and Culture

BD is proud to offer competitive benefits that support the health, well-being, and financial security of our employees and their families. From comprehensive health insurance to employee wellness programs and flexible working arrangements, we prioritize the well-being of our team members. Our inclusive culture encourages networking, continuous learning, and the sharing of ideas in a diverse and welcoming environment.

Join Our Team

Explore the job opportunities at BD and discover how your expertise can help shape the future of healthcare. Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players.

Stay Connected

Keep up to date with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. See what exciting and rewarding opportunities await at Becton, Dickinson and Company.

Explore Careers at BD

Whether you're preparing for your first interview or looking to advance into a leadership role, BD offers career paths that foster continuous growth and innovation. Join us in our mission to improve medical outcomes and enhance patient care worldwide.

SEARCH BD JOBS

READ CAREERS BLOG

JOB ALERT EMAILS

At Becton, Dickinson and Company, we are more than just a company; we are a community that is dedicated to making a difference in the lives of people all around the world.
Learn more about Becton, Dickinson and Company
Size
75,000 employees
Market Cap
$72 billion
Industry
Healthcare
Net Income
$1.6 billion
Founded
1897
5 Year Trend
+9.3%
Revenue
$18.2 billion
NASDAQ
BDX
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at Becton, Dickinson and Company

More Pharmaceuticals & Biotech Jobs

Find similar Associate Director, Clinical Operations jobs:

NationwideTempe, AZ