Associate Director - Client Growth Partner (Manufacturing)

Nagarro

$120K — $150K *
Manufacturing & Automotive
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Minimum 5 years in key account leadership or equivalent roles at a professional services firm with substantial account growth experience.
  • Proven ability to engage effectively with CIOs, CTOs, and business executives to build strong relationships.
  • Demonstrated fluency in AI within a business context, enabling value-driven discussions about AI transformation.
  • Strong commercial acumen, capable of shaping deals and negotiating contracts with confidence.
  • Collaborative mindset, able to work effectively with technical teams while demonstrating accountability and low ego.

Responsibilities

  • Drive portfolio growth by over 15% annually through strategic account management.
  • Collaborate with cross-functional teams to achieve revenue objectives and meet client success benchmarks.
  • Advocate for Nagarro's position as a strategic AI partner with client leadership.
  • Organize and lead structured account planning to shape the CXO agenda and drive engagement.
  • Secure client testimonials to showcase the quality of Nagarro's services and outcomes.

Benefits

  • Opportunity to work with high-profile clients and contribute to significant AI transformation projects.
  • Access to a collaborative work culture that values accountability and team success.
  • Engagement with top-level executives, enhancing professional networks and career growth opportunities.
Full Job Description
Job Description

Mission:
A high intensity account growth leader who will deliver double-digit YOY growth at one or more key accounts. Will position Nagarro with CXOs as the strategic partner for AI transformation. Will systematically expand the breadth and depth of the engagement.

Outcomes:
Grow assigned portfolio by 15%+ YOY
Achieve revenue targets, in conjunction with the account''s Custodian of Client Success, through structured account planning, shaping CXO agenda, working with procurement, and collaborating within Nagarro to identify and sell expanded offerings.
Establish and maintain a "seat at the top table for AI" in the managed account(s) in partnership with AI for Change advisors and capability leads.
Procure public testimonials and references from the client(s) about the quality of Nagarro''s work.

Qualifications

Has at least 5 years of key account leadership or similar focused experience with a 20+ million account for a well-known professional services firm with a strong account expansion track record.
Can credibly engage client CIOs, CTOs, CDOs, and business heads and build warm relationships.
AI fluency in an industry context - Can hold a value-led conversation about AI transformation in at least one vertical.
Deal shaping and commercial acumen - Can construct and defend a business case. Comfortable in procurement and legal negotiations.
Collaborative operator - Works constructively with engineering and capability teams and earns their trust and support. Low ego, high accountability.

Additional Information

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