Chewy

Associate Director Business Planning & Strategy

Chewy$149K — $245K *
Consumer Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Finance, Business, Economics, or related field; MBA preferred.
  • 6+ years of experience in Strategic Finance, Product Management, or related roles.
  • Experience in eCommerce, subscription, or tech-enabled businesses.
  • Strong written and verbal communication skills for presenting to senior leadership.
  • Advanced analytical skills for developing business cases and actionable insights.

Responsibilities

  • Own and synthesize performance narratives for Autoship, integrating KPIs and financial results for business reviews.
  • Translate business goals into product and operational priorities for measurable impacts on revenue and customer engagement.
  • Conduct deep-dive analyses to discover risks and opportunities in the Autoship experience.
  • Drive cross-functional alignment across teams to create unified metrics and shared insights on business impact.
  • Collaborate with leadership to align Autoship strategies with company-wide priorities and long-term planning.

Benefits

  • Various insurance options including medical, vision, and dental coverage.
  • Parental leave and family services, including backup dependent care.
  • Flexible spending accounts and telemedicine services.
  • Employee assistance programs and discounts on pet insurance and Chewy products.
  • Unlimited PTO for exempt salary team members, with six paid holidays annually.
Full Job Description
Job Description:

Associate Director Business Planning & Strategy- Autoship

Chewy is seeking an Associate Director Business Planning & Strategy- Autoship to join our Autoship team in our Seattle office. Autoship is one of Chewy's most important and strategic growth engines, driving customer loyalty, retention, and long-term value. In this role, you will serve as a key business partner within the Autoship Product organization, working cross-functionally with Analytics, Finance, Category, Marketing, and Operations teams to deeply understand our customers, their needs, and the drivers of business performance. You will help identify meaningful growth and profitability opportunities and play an integral role in translating those opportunities into clear product and business strategies.

This role is ideal for someone who combines strong business acumen with product intuition and thrives at the intersection of business strategy and product execution.

What You'll Do
  • Own performance narratives for Autoship, synthesizing product and business changes, KPIs, and financial results into clear insights for weekly/monthly business reviews and executive updates.
  • Translate business goals into product and operational priorities, ensuring initiatives drive measurable impact to revenue, profitability, and customer engagement.
  • Proactively identify risks and opportunities, conducting deep-dive analyses to improve growth, retention, and profitability across the Autoship experience.
  • Drive cross-functional alignment across Product, Finance, Analytics, Marketing, and Operations, establishing one set of metrics and a shared view of business impact.
  • Partner with cross-functional leadership to align Autoship strategy with company-wide priorities and long-range planning.


What You'll Need
  • Bachelor's degree in Finance, Business, Economics, Engineering, or a related field; MBA preferred.
  • 6+ years of experience in Strategic Finance, Product Finance, Product Management, Consulting, Business Operations, or related roles.
  • Experience in an eCommerce, subscription, marketplace, or tech-enabled business.
  • Strong written and verbal communication skills with experience presenting to senior leadership.
  • Advanced analytical skills with demonstrated experience business building cases and turning data into actionable insights


Bonus:
  • Experience in subscription-based or recurring revenue models.
  • Experience at a tech-forward organization
  • Background spanning both Finance and Product Management


The base salary range for this role is $149,000 - $245,000.00.
  • The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant. C08+ positions may also be eligible for annual bonus.


We offer different types of insurance and benefits, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.

Exempt salary team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.

About Chewy

At Chewy, we view pets (and pet parents) as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Customers love shopping our wide selection of products including more than 65,000 items (including our Private brands and Healthcare products), which we offer at competitive prices and fast 1-2 day shipping. Chewy’s commitment to customer service is the core of our brand, and our customers love us for it. We “WOW” pet parents through 24/7 assistance, advice and encouragement every day of the year. We make pet parenting easy with our convenient Autoship subscription program—which allows our customers to schedule their orders, so they never run out of their pet food, supplies and medication they need. Chewy is an experience company built on the back of product and technology. Innovation drives our operations and our team is constantly striving to find new and better ways to improve. From an easy-to-navigate website and highly-rated mobile apps, to detailed order tracking and personalized “Pet Profile” features, we are transforming the way pet parents shop.

Chewy Careers

Join the vibrant team at Chewy, where we offer exceptional job opportunities to advance your career in the dynamic world of e-commerce. As a leading company in the pet industry, Chewy is dedicated to making pet care easier and more enjoyable for pet parents everywhere. Work You’ll Do At Chewy, we are constantly on the lookout for passionate, driven professionals to join our diverse team. Whether you're seeking a position in IT, customer service, marketing, or logistics, Chewy provides a platform for professional growth and innovation in every career path. Our commitment to leadership and diversity training ensures that every team member is equipped with the skills to lead and innovate. By joining Chewy, you will work alongside a team of dedicated professionals who are always pushing the boundaries of what's possible in e-commerce and customer service. Internship and Employment Opportunities Chewy offers a variety of internship and employment opportunities that cater to a wide range of skills and interests. Our internships provide invaluable hands-on experience, helping you to enhance your resume and prepare for a full-time position within our company. Chewy is not just about hiring employees; it's about nurturing future leaders. Benefits and Culture At Chewy, we believe that the well-being of our team is paramount. We offer a comprehensive benefits package that supports the health, financial security, and work-life balance of our employees. Our culture is centered on open communication, respect, and a shared passion for our mission. We celebrate diversity and are committed to creating an inclusive environment for all team members. Innovation and Growth Chewy is at the forefront of innovation in the pet industry. We are constantly exploring new technologies and strategies to enhance our services and expand our market reach. This focus on innovation drives our company's growth and offers our team members numerous opportunities to get involved in exciting projects and advance their careers. Networking and Professional Development We encourage our employees to engage in networking and professional development activities that can enhance their career prospects. Chewy supports various initiatives, including workshops, seminars, and training sessions, to help our team members grow their professional network and develop new skills. Join Our Team Explore the job opportunities at Chewy by searching open positions that match your skills and interests. We are looking for curious, creative, and solution-driven team players who are ready to take their career to the next level. Stay Connected Keep up to date with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here at Chewy. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await you at Chewy. Chewy is more than a company; it's a community where you can grow your career and make a difference. Join us in our mission to be the most trusted and convenient online destination for pet parents (and partners) everywhere.
Learn more about Chewy
Size
21,300 employees
Market Cap
$15.9 billion
Industry
Net Income
-$174.4 million
Founded
2011
5 Year Trend
+136.6%
Revenue
$6.4 billion
NASDAQ

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