Associate Director, Applied AI

CenterWell Primary Care • $206K — $284K *
Healthcare
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years in AI/ML product development, engineering, or data science with leadership experience.
  • Proven experience in designing and delivering enterprise AI solutions.
  • Familiarity with generative AI and production-ready intelligent agent systems.
  • Strong foundational knowledge in machine learning and MLOps.
  • Proficient in Python and modern ML frameworks.
  • Ability to mentor and lead technical teams effectively.
  • Excellent communication skills to bridge technical and business teams.

Responsibilities

  • Lead teams in developing production-ready AI solutions to enhance healthcare and member experiences.
  • Define and execute the applied AI initiative roadmap aligned with business needs.
  • Guide the evaluation and integration of cutting-edge AI technologies.
  • Oversee the creation of scalable solutions, including APIs and data pipelines.
  • Collaborate with cross-functional teams to translate technical requirements into effective solutions.
  • Establish AI evaluation standards focusing on performance and compliance.
  • Promote ethical AI practices by ensuring adherence to industry regulations.

Benefits

  • Comprehensive medical, dental, and vision coverage.
  • 401(k) retirement savings plan.
  • Generous paid time off and holidays.
  • Paid parental and caregiver leave.
  • Short-term and long-term disability insurance.
  • Life insurance and additional wellness opportunities.
Full Job Description
As Associate Director of Applied AI, you will lead teams that design, build, and deploy enterprise AI solutions, with a focus on generative AI and intelligent agents. You will connect technical strategy to business needs, guide responsible delivery in a regulated environment, and help teams turn promising ideas into measurable outcomes for members, patients, and associates.

Key Responsibilities
  • Lead and mentor teams developing production-ready AI solutions that improve healthcare delivery, member experiences, and business operations.
  • Help define and execute the roadmap for applied AI initiatives in alignment with enterprise priorities and business needs.
  • Guide the evaluation and adoption of machine learning, generative AI, large language models, multimodal models, and intelligent agent technologies.
  • Oversee scalable APIs, frameworks, data pipelines, retrieval-augmented generation solutions, and agent orchestration capabilities.
  • Partner with product, data science, engineering, architecture, security, and business teams to translate requirements into reliable solutions.
  • Establish standards for AI evaluation, observability, performance, security, privacy, maintainability, and operational excellence.
  • Promote responsible AI practices and compliance with applicable healthcare, data privacy, and security requirements.
  • Stay current with AI technology and recommend practical opportunities that support Humana's mission and business goals.

Use your skills to make an impact

Required Qualifications
  • 10 or more years of experience in AI/ML product development, engineering, data science, or related technology work, including leadership responsibility.
  • Experience leading the design, development, and delivery of enterprise AI/ML products or platforms.
  • Experience delivering generative AI or intelligent agent solutions in a production environment.
  • Strong knowledge of machine learning fundamentals, model deployment, evaluation, and MLOps practices.
  • Hands-on proficiency with Python and experience using modern machine learning frameworks.
  • Experience leading or mentoring engineers, data scientists, or other technical professionals.
  • Ability to communicate technical concepts clearly and partner effectively across business and technical teams.
  • Bachelor's degree in Computer Science, Engineering, Data Science, or a related quantitative field, or equivalent practical experience.


Preferred Qualifications
  • Experience applying AI in healthcare or another highly regulated industry.
  • Experience with retrieval-augmented generation, agent orchestration, multi-agent systems, or multimodal AI.
  • Experience with frameworks or libraries such as PyTorch, TensorFlow, scikit-learn, Hugging Face Transformers, LangChain, or LlamaIndex.
  • Experience building scalable APIs with tools such as FastAPI, Flask, or Django.
  • Experience with Docker, Kubernetes, cloud platforms, and enterprise data pipelines.
  • Advanced degree in a relevant technical or quantitative field.


If this role matches your experience and you are excited to apply AI to meaningful healthcare challenges, we encourage you to apply.

Additional Information

Work Style

Hybrid Work Style: This role follows a hybrid work model and requires in-office collaboration three days per week. Candidates must be located within commuting distance of one of Humana's approved hub locations:
  • New York City, NY
  • Louisville, KY
  • Dallas, TX


You will work closely with cross-functional teams across product, engineering, data science, and business functions, with regular in-person collaboration to support innovation, team engagement, and delivery excellence.

#enterpriseAI

Scheduled Weekly Hours

40

Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$206,600 - $284,300 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About CenterWell Primary Care

CenterWell Primary Care Careers

Joining CenterWell Primary Care presents an unparalleled opportunity to advance one's career in a leading healthcare organization that is dedicated to innovation and quality care. CenterWell Primary Care is actively seeking professionals who are passionate about making a difference in the healthcare industry.

Explore Job Opportunities

CenterWell Primary Care offers a variety of job opportunities that enable professionals to grow their careers in an environment that values leadership and diversity. The company is committed to fostering a culture where innovation thrives and leadership skills are honed.

Professional Growth and Development

At CenterWell Primary Care, career growth is a priority. The company supports professional development through comprehensive training programs and opportunities for advancement. Employees are encouraged to expand their skills and knowledge, positioning themselves as leaders in the healthcare sector.

Diversity and Inclusion

CenterWell Primary Care is dedicated to creating a diverse and inclusive workplace. The company believes that diversity training and an inclusive culture are key to innovation and the delivery of exceptional care. Employees from various backgrounds bring unique perspectives that enhance the team's performance and patient outcomes.

Benefits and Culture

Employees at CenterWell Primary Care enjoy a range of benefits designed to support their professional and personal lives. The company's culture is centered on teamwork, respect, and integrity, providing a solid foundation for personal growth and job satisfaction.

Internship Programs

For those starting their career, CenterWell Primary Care offers internship programs that provide hands-on experience in the healthcare field. Interns gain valuable insights and skills, which are crucial for building a successful career in healthcare.

Hiring Process

The hiring process at CenterWell Primary Care is designed to identify candidates who are not only skilled but also passionate about making a difference in healthcare. Prospective employees can expect a thorough interview process where they can showcase their skills and learn more about the company's mission and values.

Networking and Professional Opportunities

CenterWell Primary Care encourages its team to engage in networking opportunities within and beyond the company. This engagement fosters professional connections and collaborative opportunities that can lead to innovative solutions and enhanced patient care.

Join the Team

CenterWell Primary Care is looking for curious, creative, and solution-driven team players. Search open positions that match your skills and interests on the CenterWell Primary Care Jobs page. Tailor your resume to reflect your expertise and prepare for a career that promises both professional and personal growth.

Stay Connected

Keep up to date with career tips, industry insights, and the latest news from CenterWell Primary Care. Subscribe to receive updates that can help you stay ahead in your career.

Explore Careers at CenterWell Primary Care

Discover the rewarding opportunities awaiting at CenterWell Primary Care. With a commitment to employee growth, a diverse culture, and a drive for innovation, CenterWell Primary Care is the perfect place to advance your career in healthcare.
Learn more about CenterWell Primary Care
Industry

Similar Jobs

More Jobs at CenterWell Primary Care

  • Software Engineer
    $80K — $110K *
    Dallas, TX 75217 (Dallas County)
    Information Technology
    In-Person
  • Software Engineer
    $80K — $110K *
    Washington, DC 20011 (District Of Columbia County)
    Information Technology
    In-Person
  • Software Engineer
    $80K — $110K *
    Plano, TX 75025 (Collin County)
    Information Technology
    In-Person
  • Software Engineer
    $80K — $110K *
    Louisville, KY 40214 (Jefferson County)
    Information Technology
    In-Person
  • Growth Strategy Manager
    $138K — $190K *
    Remote
    Healthcare
    Remote

More Healthcare Jobs

Find similar Associate Director, Applied AI jobs: