Mars Inc

Associate Customer Manager

Mars Inc$86K — $119K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree; Business Administration preferred.
  • 2 - 5 years of Sales/Marketing experience in FMCG/CPG.
  • Experience in Retail Account Management.
  • Strong understanding of forecasting and trade management systems.
  • Willingness to travel 10%; valid driver’s license required.

Responsibilities

  • Create and execute customer-focused solutions for profitability and sales growth.
  • Influence customer decisions with fact-based presentations for mutual benefits.
  • Manage timely and effective new product launches to maximize impact.
  • Ensure accurate forecasting and detailed follow-through on customer solutions.
  • Oversee customer trade funds in compliance with requirements while improving spending efficiency.
  • Provide actionable category insights and recommendations for growth.

Benefits

  • 401(k) plan enrollment
  • Company-sponsored medical, dental, and vision insurance
  • Basic life insurance coverage for employee and dependents
  • Up to 18 weeks of paid parental leave
  • 120 hours of annual vacation
  • Paid sick time with full pay for up to 40 hours per year
  • 12 paid holidays including flexible options
Full Job Description
Job Description:

The Associate Customer Manager position is responsible for achieving profitable sales growth for Mars business customers. This role is expected to maintain strong relationships and deliver best executed customer plans with keen focus on: revenue, growth, profit, product/assortment, everyday shelving, merchandising, pricing, promotions, and seasonal merchandising.

What are we looking for?
  • Bachelor's Degree; Bachelor's Degree with focus in Business Administration preferred.
  • 2 - 5 years of experience in Sales and/or Marketing within FMCG / CPG industries.
  • Prior Retail Account Management experience.
  • Fluent understanding of forecasting, Nielsen and trade management system
  • Availability to travel 10% of time with a valid driver's license, and clean driving record.


What will be your key responsibilities?
  • Create and execute solutions that achieve customer objectives, category leadership, and company objectives in profitability; sales growth for seasonal placement and seasonal shelving; merchandising; and pricing.
  • Influence customers to implement solutions through fact-based presentations delivering beneficial results for both customer and Mars.
  • Complete new product launches with timely and effective execution to maximize customer impact
  • Execute all agreed-to solutions for customers with accurate / timely forecasting and detailed follow-through
  • Manage customers trade funds that complies with internal and external requirements and continually improves effectiveness for spending
  • Provide customers with category information and provide recommendations for category growth, customer feedback, and potential solutions.


The base pay range for this position at commencement of employment is between the below range, however, base pay offered may vary depending on multiple individualized factors, including but not limited to, market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, if eligible, including variable pay & general allowances (depending on the position and employee's work schedule). Subject to the terms and conditions of the applicable policies and plans then in effect, and depending on the position offered and the employee's work schedule (i.e., part-time schedule), eligible employees are automatically enrolled in a 401(k) plan, as well as participate in Company-sponsored medical, dental, vision, and basic life insurance plans for the employee and the employee's eligible dependents, and may be eligible to take up to 18 weeks of paid parental leave. Employees will also receive the following paid-time off (which may be prorated based on start date and the employee's work schedule): 120 hours of vacation per year, paid sick time for eligible Associates of 100% pay continuation for a maximum of 40 hours per calendar year, and 12 paid holidays throughout the calendar year that include both fixed and flexible holidays.
USD 86,726.00 - USD 119,248.00

About Mars Inc

Mars, Incorporated is an American multinational manufacturer of confectionery, pet food, and other food products. It was founded in 1911 and is headquartered in McLean, Virginia. Mars operates in six business segments: Petcare, Chocolate, Wrigley, Food, Drinks, and Symbioscience. Some of its most popular brands include M&M's, Snickers, Twix, Milky Way, Skittles, and Pedigree. The company is known for its commitment to sustainability and has set a goal to reduce its greenhouse gas emissions by 67% by 2050.
Learn more about Mars Inc
Size
125,000 employees
Industry
Founded
1911

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