City Of New York

Associate Commissioner

City Of New York$195K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Baccalaureate degree in a relevant field from an accredited institution.
  • Four years of social services experience in a large agency or organization, including one year in a managerial role.
  • Graduate education can substitute for up to three years of experience, but not for managerial experience.
  • Master's degree in fields related to social services may count as up to two years of experience.
  • Valid New York State Registration as an LCSW or LMSW can substitute for three years of experience.

Responsibilities

  • Provide strategic leadership and oversight for the Office of Service Matching.
  • Supervise assistant commissioners and executive directors to ensure effective family service matching.
  • Serve as a liaison with various officials and agencies for integrated service delivery.
  • Represent the Deputy Commissioner in meetings with high-level stakeholders.
  • Establish consistent practices to support effective service delivery across teams.
  • Drive data-informed decision making to improve service operations and address gaps.
  • Collaborate with IT teams to enhance tracking systems and reporting tools.

Benefits

  • Health insurance coverage for employees and family members.
  • Retirement plan options and contributions.
  • Generous paid time off policies including vacation and sick leave.
  • Professional development and training opportunities.
  • Flexible work arrangements and support for work-life balance.
Full Job Description
THE SELECTED CANDIDATE WILL BE OFFERED A SALARY OF $195,000.00

THIS POSITION IS ONLY OPEN TO CANDIDATES WHO ARE PERMANENT (NOT PROVISIONAL) IN THE CIVIL SERVICE TITLE OF ADMINISTRATIVE DIRECTOR OF SOCIAL SERVICES.

The Administration for Children's Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. ACS manages community-based supports and foster care services and provides subsidized childcare vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice, ACS oversees detention, placement, and programs for youth in the community.

The Family Services Division (FSD) and its network of Non- for Profit providers deliver one of the largest and most diverse continuums of community-based child welfare prevention services in the nation to improve the safety, well-being, and permanency for thousands of families and children each year. FSD focuses on systems improvement, innovation, and strategic initiatives that require collaboration with major community partners to address urgent or emerging provider and family needs, city or state mandates, and high-priority strategic goals of ACS leadership. FSD is committed to learning new approaches to meet the needs of families, and nurture stronger connections with the communities we serve.

The Office of Service Matching (OSM) is focused on ensuring that families are connected to services in the community. The office currently consists of 2 units - Referral Management and Family Home Care The Family Home Care team works to provide homemaking, house attendant, and housekeeping, services to assist parents in enhancing family functioning and promoting positive outcomes for children in their communities. The Referral Management team is charged with timely matching families with the most appropriate service and processes approximately 10,000 referrals a year. The Associate Commissioner's strategic leadership and vision will play a major role overseeing Referral Management and the Family Home Care team.

Key Responsibilities include:

-Provide strategic leadership and oversight for the office.
- Supervision of 2 to 3 Assistant Commissioners and Executive Directors staff charged with ensuring timely, effective matching of families with the most appropriate service across the continuum of services including homemaking, house attendant, and housekeeping services are provided timely and effectively.
-Serve as a senior liaison across internal divisions, external agencies, and contracted prevention providers. Foster partnerships that support integrated service delivery.
-Represent the Deputy Commissioner at high-level meetings with federal, state, city officials and non-for - profit executive directors.
-Establish and maintain clear, consistent practices across teams to support effect service delivery.
-Ensure alignment between service matching practices and evolving ACS policy, legal mandates, and best practices in child welfare.
-Drive a data-informed culture and use data to guide decision-making, improve operations, and address service gaps.
-Partner with IT and data teams to strengthen tracking systems and reporting tools.
-Participate in contract development, renewal, and performance evaluation processes.
-Support the integration of culturally responsive and family-centered approaches.
-Collaborate with providers to adapt to the changing needs and systems priorities.
-Support division and agency-wide strategic priorities, including prevention-focused initiatives
-Provide executive oversight for high-risk or complex cases requiring urgent service coordination.
-Foster a collaborative, accountable, and supportive work environment.
-Latitude to perform other duties and special projects as needed to support the overall mission, vision, and strategic priorities of the division.

ADDITIONAL INFORMATION:

Section 424-A of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-caring responsibilities has been the subject of a child abuse and maltreatment report.

TO APPLY:

- Please go to www.cityjobs.nyc.gov and search for Job ID # 793420.
- NO PHONE CALLS, FAXES OR PERSONAL INQUIRIES PERMITTED.
- NOTE: ONLY CANDIDATES UNDER CONSIDERATION WILL BE CONTACTED.

ADMINISTRATIVE DIRECTOR OF SOC - 10056

Qualifications

1. A baccalaureate degree from an accredited college or university and four years of progressively responsible experience, in a large governmental agency, business firm, civic or community organization operating in the area of social services, including one year at the administrative or managerial level; or

2. Education and/or experience equivalent to "1" above. Graduate education or a license may substitute for up to a maximum of three years of experience in the area of social services, but not for the one year of experience at the administrative or managerial level as described in "1" above, as follows:

(A)A master's degree from an accredited college or university in accounting, business, child welfare, counseling, economics, education, finance, human resources, labor relations, management, management science, nursing, operations research, organizational behavior, personnel or public administration, political science, psychology, sociology, social work, statistics, and/or urban studies may substitute for two years of experience; and/or

(B)Graduate education beyond the baccalaureate degree may be substituted at the rate of 30 semester credits from an accredited college or university in the area(s) listed in "2(A)" above for each year of experience up to a maximum of three years; or

(C)A valid New York State Registration as a Licensed Clinical Social Worker (LCSW) or Licensed Master of Social Work (LMSW) may substitute for three years of experience.

However, all candidates must have a baccalaureate degree from an accredited college and one year of experience at the administrative or management level as described in "1" above.

About City Of New York

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