Posting Description

Summary: The Associate Broker will provide support to broking team members and give recommendations, problem solving, and solution development for prospects and clients. With direction from senior team members, they will develop a comprehensive understanding of prospect and client risk profiles and exposures, and act to cultivate and maximize insurance market interest leading to the development of effective risk financing and risk transfer solutions. This role focuses on tailoring required coverage, terms and conditions, and developing the appropriate program architecture and design. The Associate Broker will require supervision and direction from more senior team members.

This is a full-time, hybrid position requiring three days per week in the office. Candidates may be based out of any of the following locations: Albany, Rochester (Pittsford), Williamsville (Buffalo), White Plains, NY, or Boston, MA.

To support hybrid work, candidates must have access to a reliable, private workspace free from interruptions, as well as a stable high-speed internet connection.

Essential Duties and Responsibilities:

• Begin to participate in the analysis of clients' or prospects' existing programs and ensure requirements. Review current policies and formulate recommendations for customized risk solutions
• Work with senior team members to effectively negotiate with insurance carriers; drives financial and non-financial outcomes that support organic revenue development and retention. Seize upon opportunities to creatively upsell and cross-sell, leading to greater client product density and expanded account margin
• Learn NFP's service model standards and timelines to ensure placements are handled accordingly
• Support the team in developing client/prospect diagnostics - working at the direction of the Broker or Senior Broker to complete a total program assessment, including total cost of risk, service deliverables, and opportunities for multi-faceted program improvement
• Assist in timely production of required documentation and follow-up, ensuring timely flow of materials
• Assist team members with proposal development for existing and prospective clients
• Respond to client queries and concerns to resolve issues promptly
• Review binders and policies to ensure terms and conditions are accurately reflected
• Attend client meetings with team; leading to refined and enhanced client communication and presentation skills
• Support the deployment of data and analytics to provide program insights for clients and the broking team
• Begin to develop productive business relationships with key insurance underwriters and local NFP account teams
• Execute on NFP's broking strategies, including strategic carriers, panels, and preferred wholesaler utilization
• Develop and maintain a thorough knowledge of the insurance marketplace, and the various lines, products and services offered by various insurers
• Ensure client, broking and brokerage data files are maintained in a complete, organized and timely fashion

Knowledge, Skills, and/or Abilities:

• Strong written and verbal communication skills
• Ability to successfully interact with a variety of people
• Solid negotiation skills - ability to adjust approach to effectively drive optimal outcomes depending on different personalities
• Proven ability to work independently and as part of a team
• Strong attention to detail, demonstrating reliability and accuracy
• Strong organizational skills with the ability to adjust to changing workload and priorities
• Able to coordinate resources and responsibilities
• Self-motivated with positive attitude
• Detail-oriented with strong analytical skills, both quantitative and qualitative
• Proven knowledge using Microsoft Office Suite
• Experience with Epic (agency management system) a plus

Education and/or Experience:

• Bachelor's degree or equivalent required
• Solid understanding of carrier underwriting practices and processes preferred

Certificates, Licenses, Registration:

• P&C License required or obtained within 90 days of employment
• Advanced industry designation(s) (e.g. CPCU, CIC, ARM) a plus

What We Offer:

We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others. The base salary range for this position is $75,000 - $90,000. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.