Job Description

This is a unique opportunity to join our growing Screening and Early Detection commercial team at Guardant Health as afield-basedAssociate Account Executive.You’llcollaborate closely with sales leadership to shape go-to-market strategies and launch groundbreaking cancer screening technologies that will directly impactpatients’ lives. In this role, you’llbe responsible for promoting the SHIELD colorectal cancer (CRC) blood test to healthcare providers in the primary care setting. Your work will drive early detection of cancer, helping save lives and reduce healthcare costs.

Key Responsibilities

Sales & Customer Engagement

• Achieve Sales Targets: Consistently meet or exceed sales goals through effective prospecting, relationship-building, and execution of national sales strategies.

• Target and Engage Healthcare Providers: Focus on building strong relationships with healthcare providers,gaining their commitment to adopt the Shield test for CRC and other cancers

• ChallengerSelling: Engage healthcare providerstounderstand their needs and demonstratehow Guardant Health’s offerings can improve patient outcomes and streamline their practice.

• Educate and Support Providers: Provide in-depth product knowledge and training to primary care practicesto gain all stakeholdersupport, beyond the provider, ensuring smooth integration of SHIELD into their workflow.

Collaboration & Strategy 

• Collaborate with Cross-Functional Teams: Work closely with clinical, marketing, and product teams to align sales strategies, share feedback, and ensure cohesive execution of business plans. 

• Strategic Business Expansion: Identify new business opportunities within your territory and foster collaborations with regional and local laboratories to expand reach and ensure phlebotomy draw agreements. 

• Plan & Execute Launches: Develop and execute business plans in line with brand strategies to support the successful launch of new cancer screening technologies. 

Market Insights & Analysis

• Monitor Competitive Landscape: Continuously analyze market trends, competitor offerings, and customer feedback to inform sales tactics and report insights to leadership.

• Customer Feedback & Reporting: Regularly share key insights and opportunities with the Commercial Team to enhance product offerings andoptimizesales strategies.

Customer Service & Operations

• Provide High-Touch Customer Service:Maintainexceptional customer service standards by resolving issues proactively and supporting healthcare providers in every phase of the sales process.

• Compliance & Administrative Excellence: Ensure adherence to company policies, industry standards, and regulations, while managing multiple projects and deadlines effectively.

Qualifications

• Experience: 2+ years in a B2B field-based and customer-facing sales role with a proven track record of success and achievement drive.  Preferred:  Experienceselling medical or healthcare products or services.

• Sales Expertise:Demonstratedability to engage in sellingconversations, overcomingobjectionsand aligning client needs with product offerings. 

• Product Knowledge:Ability to quickly learn and applytechnical product knowledge to drive sales.

• Communication Skills: Exceptional oral and written communication skills with the ability to present complex information in an easily understandable manner.

• CRM Proficiency: Experience with CRM systems such as Salesforce, Veeva, or similar platforms for tracking customer interactions and sales progress.

• Customer Service Excellence: Superior negotiation, problem-solving, and customer service skills.Preferred:  High-touch customer service and relationship-building skills, with a focus on long-term partnership and success.

Personal Competencies & Attributes

At Guardant Health, we value personal traits that drive success in this dynamic and impactful role. The ideal candidate willdemonstratethe following core competencies:

• Grit (Tenacity, Resilience, Scrappy): Youare tenacious and resilient, able to navigate challenges with persistence and adaptability. You approach obstacles with a "scrappy" mindset, using creative solutions to keep movingforward and meet your objectives.

• Track Record of Success / Achievement Drive:You have consistently met and exceeded sales targets throughout your career. You are results-driven, thriving on achievement andmaintaininga proven track recordin closing deals and building strong relationships in the healthcare space.

• Initiative into Action / Problem Solver: Youtake initiative and make things happen.When challenges arise, you are quick totake actionand find effective solutions, demonstrating your ability to problem-solveand adaptto changing circumstances.

• Strategic Thinking & Prioritization: Youexcel at developing strategic plans to drive business outcomes. You are adept at prioritizing tasks, managing multiple competing demands, and staying focused on what will yield the greatestimpact for the business.

• Coachable / Growth Mindset: You havea growth mindset, viewing feedback as an opportunity for continuous improvement. You are coachable, eager to learn, and open tonew ideas, always striving to develop both personallyand professionally.

Personal Requirements

• Valid Driver’s License: A clean driving record isrequiredfor daily field office and customer visit