Merck & Co, Inc

Assoc. Dir., Marketing Operations ONC

Merck & Co, Inc$129K — $203K *
Pharmaceuticals & Biotech
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or high school diploma with 4+ years relevant experience in sales, marketing, or healthcare/scientific fields.
  • 5+ years of pharmaceutical commercial operations or sales planning experience, particularly in oncology.
  • Proficient in strategic planning, translating commercial priorities into actionable field initiatives.
  • Strong cross-functional influence across various departments.
  • Analytics literacy to establish KPIs and drive actionable insights.
  • Excellent communication skills and compliance awareness.

Responsibilities

  • Collaborate to develop field effectiveness strategies aligned with brand objectives.
  • Design and implement field performance KPIs and dashboards, reviewing territory performance regularly.
  • Partner with analytics teams to operationalize actionable insights using data for targeted interventions.
  • Enhance field capabilities through stakeholder engagement and tailored enablement initiatives.
  • Shape and prioritize field sales tools and analytics to improve team productivity.
  • Lead change management efforts to ensure adoption and alignment with sales leadership and brand teams.
  • Build team capabilities while managing program/vendor budgets to maximize impact.

Benefits

  • Flexible work arrangements allowing for remote work.
  • Opportunities for professional development and growth.
  • Cross-industry collaboration with multiple departments and teams.
  • Influence over program/vendor selection and budget management.
  • Engagement with senior sales leadership and cross-functional stakeholders.
Full Job Description
Job Description

Associate Director, Sales Force Effectiveness Lead - US Oncology

The Associate Director, Sales Force Effectiveness Lead - US Oncology will own the development and delivery of field effectiveness strategies for the US Oncology Business Unit, translating commercial priorities into actionable initiatives that increase HCP engagement, optimize territory productivity and meet/exceed sales goals from field promotional investments.

The lead will work closely with US Oncology Sales leadership and collaborate with a cross-functional team - including marketing, analytics, operations and finance - while influencing matrix stakeholders across the organization to ensure strong governance, measurable outcomes, opportunity identification, uncover meaningful business insights and sustainable adoption of best practices across the field.

Key Responsibilities but not limited to:

  • Field Strategy & Planning: Collaborate and help drive the Field Effectiveness Strategy and translate brand objectives into measurable field performance goals, programs, and roadmaps.
  • Performance Management & KPIs: Assist in design, implement, and continuously improve field KPIs, and dashboards; lead territory performance and resource reviews and partner with Sales Leadership to ensure plan alignment and execution.
  • Analytics & Insights: Partner with analytics teams to deliver and operationalize actionable field insights, using data to identify underperforming segments/territories and design targeted interventions (coaching, incentives, routing).
  • Enablement & Coaching: Enable and evolve Field capabilities working with stakeholders to address specific needs for the business.
  • Tools & Digital Adoption: Leverage field insights to shape the Field Sales Analytic and Execution Tools and productivity-tool roadmap, translate workflows into requirements, prioritize requests with cross-functional partners, and drive adoption and continuous improvement.
  • Change Management & Stakeholder Engagement: Align sales leadership, brand team, analytics, and operations to secure Field Effectiveness buy-in; lead and coordinate change management, executing communication, training, and adoption plans.
  • People & Budget Management: Set priorities and build team capability and partner with Sales Leadership to influence program/vendor spend, training, and tool investments to maximize impact and utilization.
  • Compliance & Governance: Ensure all work and analytics comply with relevant regulations and company policies.
  • Qualifications & Experience: Strategic planner with strong customer-centric field experience, strong cross-functional influence, analytic competency to set action-driven KPIs; Strong communicator with proven people leadership, communication, and change management experience.


If you are a proactive, strategic and customer-oriented leader with a growth mindset who turns insights into measurable field impact and partners effectively across functions, we want to hear from you.

Join us to shape how our field teams engage healthcare professionals.

Qualifications:

Minimum Requirements:
  • Bachelor's degree (BS or BA) or a high school diploma with at least 4 years of relevant work experience which could include: professional sales, experience in marketing, military, or healthcare/scientific field (pharmaceutical, biotech, or medical devices)
  • 5+ years of experience in pharmaceutical commercial operations, oncology, sales planning, or related roles
  • Strategic planner who translates commercial/medical priorities into field programs
  • Strong cross-functional influence
  • Analytics literacy to set KPIs and drive action
  • Excellent communication and compliance awareness


Preferred Qualifications:

  • Hands-on analytics (Thoughtspot, BI/Excel)
  • Launch or therapy-area experience
  • Incentive/compensation familiarity
  • Multi-market rollout experience
  • Vendor/budget influence
  • Omnichannel/digital engagement skills
  • ROI/business case development


#MSJR

Required Skills:
Biopharmaceutics, Biopharmaceutics, Budget Management, Business Case Development, Change Management, Cross-Functional Collaboration, Customer Experience Design, Customer Journey Mapping, Customer-Oriented, Detail-Oriented, Digital Adoption, Digital Marketing, Direct Marketing, Event Planning, Market Development, Marketing, Market Research, Oncology Marketing, Organizational Performance Management, Post Event Analysis, Pricing Strategies, Product Management, Sales Force Effectiveness, Sales Leadership, Stakeholder Engagement {+ 1 more}

Preferred Skills:

Current Employees apply HERE

Current Contingent Workers apply HERE

Employee Status:
Regular

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:
Remote

Shift:

Valid Driving License:

Hazardous Material(s):

Job Posting End Date:
07/16/2026
*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

About Merck & Co, Inc

Schering-Plough Corporation is a major U.S.-based manufacturer of pharmaceuticals. It operates in three segments: Prescription Pharmaceuticals, Animal Health, and Consumer Health Care. Schering-Plough develops products targeting on allergy, cancer, hepatitis, cardiovascular, central nervous system, respiratory system, and more.  It was founded in 1851 by Ernst Christian Friedrich Schering as Schering AG in Germany. Schering-Plough manufactured several pharmaceutical drugs, the most well-known of which were the allergy drugs Claritin and Clarinex, an anti-cholesterol drug Vytorin, and a brain tumor drug Temodar. It also developed drugs targeting on central nervous system and the respiratory system. Schering Plough also owned and operated the major foot care brand name Dr. Scholl's and the skin care line Coppertone. These also became a part of the new company. Schering-Plough was a full member of the European Federation of Pharmaceutical Industries and Associations (EFPIA), a membership which is also maintained by the new Merck.

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Join the visionary team at Merck & Co, Inc, a global leader in healthcare dedicated to advancing the world of medicine. As part of our professional community, you'll find dynamic job opportunities that foster innovation and leadership across various fields. Merck & Co, Inc is not just a company; it's a place where you can make a difference.

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At Merck & Co, Inc, we are committed to improving global health through groundbreaking research and innovative healthcare solutions. Our team is at the forefront of developing new therapies and vaccines that significantly impact public health worldwide. By joining us, you will collaborate with some of the brightest minds in the industry, using your skills to contribute to projects that save and improve lives around the globe.

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We understand that our employees are our greatest asset, which is why we offer competitive benefits designed to support the health and well-being of you and your family. From comprehensive health care coverage and retirement plans to flexible working conditions and wellness programs, our benefits package is designed to meet the diverse needs of our team members.

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Learn more about Merck & Co, Inc
Size
68,000 employees
Market Cap
$282.6 billion
Industry
Net Income
$7 billion
Founded
1668
5 Year Trend
+4.1%
Revenue
$47.9 billion
NASDAQ

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