Western Alliance Bancorporation

Assistant Vice President, Specialty Deposit Portfolio Manager

Western Alliance Bancorporation$90K — $120K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • High School diploma or equivalent required; College degree preferred.
  • 3+ years of experience in banking or account servicing; 5 years preferred.
  • Intermediate knowledge of banking operations and commercial banking products.
  • Familiarity with regulatory compliance obligations and industry standards.
  • Strong customer service and communication skills, particularly verbal.
  • Ability to collaborate effectively with various stakeholders.

Responsibilities

  • Manage specialty deposit accounts for the Juris Banking Division.
  • Review and assess client-provided escrow agreements for feasibility and compliance.
  • Collaborate with multiple teams to establish and manage escrow account agreements.
  • Maintain and update the CRM database with client interactions.
  • Serve as the main point of contact for escrow clients to ensure exceptional service.
  • Manage escrow-related deposits, distributions, and tracking per agreements.
  • Identify and communicate potential process improvements and efficiencies.

Benefits

  • Competitive salaries with ownership stake in the company.
  • Comprehensive medical and dental insurance plans.
  • Generous time-off policies and 401k matching program.
  • Tuition assistance and employee volunteer opportunities.
  • Wellness program to support employee health.
  • Unique opportunity to gain in-depth business and financial management experience.
Full Job Description

Job Title:

Assistant Vice President, Specialty Deposit Portfolio Manager

Location:

OH - Columbus

What you'll do:

As the Specialty Deposit Portfolio Manager you will be responsible for delivering tailored, exceptional service to law firms, legal professionals, and fiduciary clients within the Juris Banking Division. The SDPM manages a portfolio of specialty deposit accounts within Juris Banking such as but not limited to Escrow, QSF Administration, and DACA.

You will serve as the point of contact for new and existing specialty deposits within Juris Banking business line to deliver accurate and timely responses to requests, transactions, account opening/closings, and other client requests while maintaining service level agreement (SLAs), managing risk, and adhering to all regulatory compliance standards. You will document client interactions through the Banks CRM platform, and will work with sales, relationship management, client service/operations employees, and legal department to onboard, service and manage these specialty deposits.
  • Manages Escrow deposit portfolio for Juris Banking Escrow accounts
  • Provides initial review of client provided escrow agreements, or change requests to WAB approved template agreements, for feasibility of request, risk, outlined responsibilities/expectations of WAB. Determines if internal counsel review is necessary.
  • Works with Relationship Manager, Juris Banking Director of Deposit Operations, Specialty Deposit Operations, TM Sales, and WAB legal team to execute appropriate agreements and establish accounts, May include assistance with collecting necessary onboarding documentation
  • Manages relationships with outside vendors as needed to service escrow accounts
  • Maintains CRM database including calls and results on relationships. Provides reports to RMs as required.
  • Primary Contact for escrow parties, providing excellence in communication, response time, client servicing.
  • Manages deposits, distributions and tracking as required by escrow agreement
  • Maintains accuracy and completion of transactions and retention of documents for internal audit reviews. Ensures fees are properly disclosed and assessed via placement into the appropriate product, assignment of price plan, as applicable.
  • Ensures funds are properly insured via use of IntraFi, government backed funds, as needed for enhanced insurance
  • Assists Juris Banking operations team, as needed, with completion of the monthly certifications of all bank controlled escrow accounts
  • Understands business implications of decisions; displays orientation to profitability, demonstrates knowledge of market and competition; aligns work with strategic goals.
  • Communicate areas in which efficiencies can be gained via process improvement, automation etc., as identified.
  • Exhibits objectivity and openness to others views; gives and welcomes feedback; contributes to building a positive team spirit.

What you'll need:

  • Requires a High School diploma or equivalent and 3+ years of experience in banking,deposits, account servicing or other directly related experience. 5 years or more experience is preferred. College degree preferred.

  • Intermediate knowledge of general banking operations, including deposit operations, loan administration, treasury management and/or other commercial banking products and services.

  • Intermediate knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.

  • Working knowledge of various word processing and spreadsheet software

  • Must have excellent customer service and strong communication skills, especially speaking and listening skills.

  • Ability to work with relationship managers, legal department, senior managing directorand clients as needed

Benefits youll love:
We offer all the important things youd want  like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, youll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!

About Western Alliance Bancorporation

Western Alliance Bancorporation is a bank holding company that provides a range of banking and related services to businesses and individuals. The company was founded in 1994 and is headquartered in Phoenix, Arizona. Western Alliance Bancorporation operates through its subsidiary banks, which include Western Alliance Bank, Bank of Nevada, and Bridge Bank. The company offers a variety of products and services, including commercial and industrial loans, real estate loans, treasury management, and wealth management. Western Alliance Bancorporation is committed to providing exceptional customer service and has received numerous awards and recognitions for its performance and growth.
Learn more about Western Alliance Bancorporation
Size
3,139 employees
Market Cap
$6.2 billion
Industry
Net Income
$506.6 million
5 Year Trend
+18.8%
NASDAQ

Similar Jobs

More Jobs at Western Alliance Bancorporation

More Finance & Insurance Jobs

Find similar Assistant Vice President, Specialty Deposit Portfolio Manager jobs: