Carlyle Group

Assistant Store Manager - Operations, Google Store Retail Aventura

Carlyle Group • $82K — $88K *
Miami, FL 33186In-Person
Retail & Consumer Goods
Less than 5 years of experience
1 month ago
Job Overview by Ladders

Qualifications

  • 3+ years of retail management experience in customer-facing environments
  • Strong organizational skills with attention to detail
  • Proven problem-solver adept in back-office processes
  • Ability to prioritize tasks effectively and allocate resources appropriately
  • Bachelor's degree preferred, or equivalent experience

Responsibilities

  • Manage inventory team and maintain adequate stock levels
  • Ensure brand visual standards are consistently met
  • Oversee opening and closing procedures with operational excellence
  • Drive compliance with administrative processes like payroll and attendance management
  • Coordinate product launches with management and facilities
  • Lead on the sales floor to provide exceptional consumer experiences
  • Recruit, hire, and coach associates on delivering superior service

Benefits

  • Employee development and coaching opportunities
  • Dynamic and fast-paced work environment
  • Collaborative team culture
  • Focus on consumer-first service standards
Full Job Description
Job Description

The Assistant Store Manager of Operations is the "engine room" of the store, responsible for managing the inventory team and ensuring operational excellence supports the brand ecosystem. You will be a goal-driven individual expected to create and promote an extraordinary "consumer-first" environment while overseeing inventory control and store operations. This role supports the Store Manager in daily operations, guides all employees within the store on task prioritization, and ensures the space remains the face of the brand to every consumer.

Salary: $82,000-$88,000

Responsibilities

  • Inventory & Visual Excellence: Manage the inventory team and inventory control, maintaining adequate stock levels and ensuring brand visual standards are met at all times.
  • Daily Operational Execution: Manage opening and closing procedures, daily coverage plans, and system reconciliation.
  • Compliance & Administration: Drive operational compliance for back-office processes, including managing hours, time-off, attendance, and payroll approvals.
  • Product Launch Coordination: Partner with management to review staffing forecast plans and coordinate with security and facilities for smooth product launch-day execution.
  • Floor Leadership: Act as a Floor Leader to ensure consumers receive a world-class experience, resolving customer escalations and troubleshooting operational workstreams.
  • Employee Development: Interview, hire, and coach associates on world-class service, utilizing role plays to demonstrate effective consumer experience techniques.


Qualifications

Success Profile & Skills * Organizational Savvy: Strong attention to detail and the ability to manage multiple operational workstreams simultaneously in a fast-paced environment.
  • Problem Solving: Proven ability to problem-solve quickly and manage complex back-office procedures.
  • Resourcefulness: Skilled at task prioritization and directing work to meet business goals and program needs.
  • Experience: 3+ years of retail management experience in high-touch customer-facing environments.
  • Education: A Bachelor of Arts degree is preferred; however, a relative combination of adequate work experience and education may be sufficient in lieu of the degree.


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About Carlyle Group

The Carlyle Group is a global investment firm that specializes in private equity, credit, and real estate investments. The firm was founded in 1987 and is headquartered in Washington, D.C. Carlyle manages more than $230 billion in assets across 389 investment vehicles as of December 31, 2020. The firm's private equity investments span a wide range of industries, including aerospace and defense, consumer and retail, energy and power, healthcare, and technology, media and telecommunications. Carlyle has offices in 22 countries and employs more than 1,800 people worldwide.
Learn more about Carlyle Group
Size
1,850 employees
Market Cap
$10.6 billion
Industry
Finance & Insurance
Net Income
$348.2 million
Founded
1987
5 Year Trend
+31%
Revenue
$2.9 billion
NASDAQ
CG
* Ladders Estimates

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