This role is responsible for assisting the Service Manager in daily operations, ensuring efficient workflow, and delivering outstanding customer service. The ideal candidate is a strong communicator with automotive service experience and the ability to lead by example in a fast-paced environment. The Automotive Service Assistant Manager will receive a generous comprehensive compensation and benefits package in addition to the collaboration of a dynamic leadership team. This key position will ensure our customers' experience is engaging, exhilarating, innovative and beyond expectations.
BENEFITS:- Competitive pay and performance-based incentives-Monthly pay range ($5,859-$12,000)
- Professional, fun, and friendly work environment with supportive upper management
- A supportive, team-oriented work environment
- PTO
- Medical, Dental, & Vision
- Company Paid Life Insurance
- Flexible Spending Accounts
- 401K and employer match
- Employee discounts on vehicle purchases, parts, and service
RESPONSIBILITIES:- Assist the Service Manager in overseeing daily service department operations
- Greet customers and provide a professional, welcoming service experience
- Help manage repair orders, workflow, and technician assignments
- Communicate vehicle status updates to customers in a timely and clear manner
- Ensure accurate documentation of repairs, warranties, and service recommendations
- Support advisors and technicians to maintain productivity and efficiency
- Resolve customer concerns with professionalism and urgency
- Promote recommended maintenance and service opportunities
QUALIFICATIONS:- Previous experience in an automotive service advisor or assistant service manager role preferred
- Strong customer service and communication skills
- Knowledge of automotive systems and repair processes
- Ability to multitask and work in a high-volume environment
- Proficiency with dealership management systems (DMS), CDK is a plus
- Valid driver's license and clean driving record
- Professional appearance and work ethic
COMPENSATION:The Assistant Service Manager Position has a Monthly Page Range of $5,859-$12,000. Pay Scale consisting of the following elements and ranges. Wages include Base Salary Compensation. The position may also pay a production bonus based on individual or team performance that may range from $0.00 (if baseline benchmarks are not met) without any fixed upper limit.
- Monthly Pay Range: $5,859-$12,000. This position pays salary plus monthly bonus.
If you are a terrific leader with a positive attitude, great personality, and proven results, we want you to join our management team!
