Assistant Operations Manager

United Prairie Bank

$66K — $99K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • High school diploma or GED (required)
  • Associate or bachelor's degree in business, finance, banking, or a related field preferred
  • Five or more years of banking experience in deposit operations, branch operations, digital banking, teller operations, or related functions preferred
  • Exceptional customer service skills
  • Strong problem-solving abilities
  • Ability to work independently and collaboratively

Responsibilities

  • Support the Operations Manager in overseeing daily bank operations
  • Manage Call Center staff and ensure smooth communication
  • Assist in implementing operational changes and new products
  • Conduct technology enhancements and improve procedures
  • Ensure services comply with bank policies and regulatory requirements
  • Provide backup for Operations Specialist duties
  • Collaborate with various teams to improve operations and customer experience

Benefits

  • Medical, Dental, Vision insurance
  • 401(k) with Employer Match
  • Health Savings Account (HSA) with Employer Match
  • Flexible Spending Plans
  • Time Off Benefits - PTO, Volunteer Time Off, 11 paid holidays
  • Company-paid Life Insurance and Short- & Long-Term Disability
  • Profit Sharing
Full Job Description
United Prairie Bank is hiring an Assistant Operations Manager in our Mankato location. This position is full-time, Monday - Friday, located in Mankato, MN.

Job Overview:

You will support the Operations Manager by overseeing daily bank operations and serve as a key resource for non-lending core systems, technology, and products. This role assists with implementing operational changes, including new products, technology enhancements, and procedures; provides backup for designated Operations Specialist duties; and helps ensure services are delivered efficiently, accurately, and in compliance with bank policies and regulatory requirements.

The Assistant Operations Manager directly manages the Call Center staff and collaborates with branch, operations, technology, and other teams to resolve issues, strengthen procedures, implement improvements, and support a positive customer and employee experience.

Annual Compensation Range: $66,655-$99,217.

Qualifications for this Opportunity:
  • High school diploma or GED (Required)
  • Associate or bachelor's degree in business, finance, banking, or a related field preferred.
  • Five or more years of banking experience in deposit operations, branch operations, digital banking, teller operations, or related banking functions preferred.
  • Deliver an exceptional customer service experience.
  • Problem solving skills to find effective solutions.
  • Ability to work independently and cooperatively with other team members.

Benefits Include:
  • Medical, Dental, Vision insurance
  • 401(k) with Employer Match
  • Health Savings Account (HSA) with Employer Match
  • Flexible Spendings Plans
  • Time Off Benefits - PTO, Volunteer Time Off, 11 paid holidays.
  • Company-paid Life Insurance and Short- & Long-Term Disability
  • Profit Sharing

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