Supervise and assist the operations team: 

• Coordinate work schedules for personnel 

• Oversee projects and supports technicians, line locators, and meter readers 

• Assist personnel in these areas when objective goals are not being met 

• Supervise and train employees, accordingly 

• Must be willing to travel (potentially overnight) when required

• May require walking for long distances (occasionally up to 30 miles per day) in various weather conditions (rain, sleet, hair, snow, extreme heat or cold, etc.)

• Exert physical force moving objects (routinely 10lbs. of force, up to an occasional 50lbs. of force.)

Act as the liaison between the field, corporate, and clients:

• Attend and conduct meetings to ensure the terms and conditions of the contract are being met 

• Capable of starting new contracts and assisting sales team as needed 

• Assist the Operations Manager, Director of Operations, and President as needed 

• Prepare documents, reports, analyses, and presentations, such as monitoring or producing time sheets, job costs, profitability, audits, productivity, and purchase information 

• Communicate with customers

• Refer all customer complaints to the appropriate authorities

• Understand customer guidelines and adhere to those guidelines 

• Facilitate client communication when needed 

Other duties as assigned.

About You 

Must haves: 

• Education: High School Diploma or GED 

• Experience: 2 years of field experience in meter reading, natural gas line locating, or leak surveying

Nice to haves: 

• Education: Bachelor’s Degree in Business Management

• Experience: 3 or more years of experience in meter reading, line locating, or leak surveying; 1 or more years of supervisory or management experience

Your Skills: 

• Ability to multi-task, and work independently and as a team 

• Exceptional flexibility in daily routines, especially when assistance is needed for meter reading, line locating, or leak surveying 

• Adequate time management skills to finish daily meter reads in a timely manner, figuring out an efficient way to read meters for that day 

• Excellent communication skills, comfortable interacting with management and customers 

• Ability to interact with unhappy or negative customers in a professional manner 

• Excellent attention to detail for problem solving and finding 

• Ability to walk long distances and prepare for weather conditions, accordingly  

• Strong knowledge of business acumen  

• Knowledge and experience with Microsoft Office (e.g., Microsoft Excel, Teams, Outlook, etc.) 

Drug/Alcohol Testing:

• Drug/alcohol testing is required

• Drug/alcohol testing required per Non-Regulatory requirements for employees working with water, electric or meters

• Drug/Alcohol testing required per Federal DOT regulations for employees working with gas meters

Benefits 

Health and Safety:

• Group health plans including medical/prescription, dental, vision and a variety of other coverage options 

• Company paid group life insurance, accidental death & dismemberment insurance, short and long term disability 

• Flexible Spending Accounts or an option for a Health Saving Account with company match 

• Company paid Employee Assistance Program (EAP) for all employees and eligible family members 

Retirement:

• Automatic enrollment in the Employee Stock Ownership Plan (ESOP) at no cost 

• Roth or Traditional 401(k) Retirement plan with company match  

PTO Plans (after 90 completed days of service for full-time employees):

• Paid Holidays 

• Paid Wedding Day 

• Veterans Day paid time off for our veterans 

• Paid Sick Time (New York based positions ONLY) 

Perks/Allowances:

• Company vehicle (for all driver-based positions) 

• Gas card for company vehicle (if applicable) 

• Company provided cell phone or mobile allowance (if applicable)  

• Boot allowance from approved vendors  

• Daily per diem for travel-based positions