Assistant Operations Manager

JX Enterprises, Inc

$77K — $97K *
Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent education and experience.
  • 5+ years of operations experience in retail.
  • Strong supervisory skills in coaching and motivating others.
  • Ability to manage multiple projects effectively.
  • Verifiable analytical skills for sound business decisions.
  • Excellent communication and interpersonal skills.
  • Intermediate computer skills, particularly with collaborative applications.

Responsibilities

  • Accountable for the performance of fixed operations and daily branch reviews.
  • Conduct financial analysis, establish budgets, and develop marketing plans.
  • Collaborate with HR to recruit, develop, and train branch personnel.
  • Continuously seek improvement opportunities for operations and customer service.
  • Maintain strong relationships with employees, customers, and vendors.
  • Ensure adherence to company values while enhancing customer service.
  • Make informed business decisions to address operational challenges.

Benefits

  • Competitive compensation package that supports health and financial well-being.
Full Job Description
Job Type

Full-time

Description

Your Next Big Career Move: Assistant Operations Manager

Your Next Big Career Move: Assistant Operations Manager located in Marquette, Michigan.

Shift: Monday-Friday, 8:00 a.m. to 5:00 p.m.

The Opportunity (Job Purpose):

Are you ready to make a visible impact? The Assistant Operations Manager plays a crucial role in coordinating and managing all operational activities to ensure the branch operations meet the company's objectives in customer service, safety, image, and profitability. The Assistant Operations Manager contributes to organizational success through strategic leadership and effective communication to drive operational excellence and customer service.We are looking for an energetic, solutions-oriented professional who thrives in a collaborative, fast-paced environment and is eager to grow with us.

What You'll Do Day-to-Day (Essential Duties & Responsibilities):
  • Be accountable for the performance of fixed operations (parts, service, body shop) and review daily branch performance.
  • Perform financial analysis, establish annual budgets, and develop marketing plans for the branch.
  • Partner with HR to recruit, develop, retain, hire, train, lead, and monitor the performance of branch operational personnel.
  • Constantly seek opportunities to improve operational processes, customer service, and overall branch profitability.
  • Effectively manage relationships and maintain strong, collaborative ties across employees, customers, suppliers, and vendors.
  • Ensure team members uphold integrity in line with company values while executing initiatives to enhance customer service.
  • Make sound business decisions to assist in resolving operational challenges and seizing strategic growth opportunities.
  • Collaborate closely with team members and leadership to continuously cultivate positive experiences for our customers.
  • Perform other dynamic duties and responsibilities as assigned to support business


What We're Looking For (Qualifications & Skills):
  • Bachelor's degree or an equivalent combination of education & experience.
  • A minimum of five years of operations experience in a retail setting.
  • Supervisory skills include coaching, training, and motivating subordinates to reach established department goals.
  • Ability to manage and prioritize multiple projects that impact all areas of the business.
  • Verifiable analytical skills and experience in making sound business decisions.
  • Strong communication and interpersonal skills to deal with customers, employees, and vendors.
  • Intermediate computer experience, including collaborative software applications


What's In It For You? (The Perks & Benefits)

We believe in taking care of our people. JX Enterprises offers a highly competitive compensation package designed to support your health, financial future, and overall well-being.

Ready to Drive Your Career Forward?

If you have a strong work ethic, a passion for learning, and are ready to contribute to a workplace where you are valued, we want to hear from you!

Salary Description

$77,000/yr-$97,000/yr (depending on experience)

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