Additional Information About the Role

As an Assistant Program Manager - Central Staffing Office (CSO), you'll have the opportunity to make a system-wide impact by supporting staffing operations across 12 BJC hospitals and helping ensure exceptional care for our patients.

This unique nursing leadership role partners closely with ICU and hospital leaders to support staffing excellence, workforce initiatives, and operational success. You'll lead a primarily virtual team, oversee staffing and scheduling operations, support employee onboarding and engagement, and contribute to projects that enhance care delivery across the organization. This is an excellent opportunity for an experienced critical care nurse looking to expand their leadership experience and gain broad exposure across one of the nation's leading integrated healthcare systems.

Role Highlights

• System-level leadership opportunity supporting 12 BJC hospitals
• Collaborate closely with ICU and hospital leadership teams
• Lead employee onboarding, coaching, and performance management
• Oversee staffing operations, scheduling, and workforce coordination
• Support operational improvement and change management initiatives
• Hybrid schedule:
  • Monday: Remote
  • Tuesday: Off
  • Wednesday-Friday: Onsite at BJC Commons
• Weekly hospital rounding to stay connected with frontline teams
• Shared evening, weekend (approximately every 8th), and holiday on-call rotation
• PTO starting Day 1 + parental leave
• Strong culture of recognition and well-being (BJC Bravo, Thrive, Connections Groups)

Minimum Requirements

• Bachelor of Science in Nursing (BSN) required
• Two years of ICU/Critical Care nursing experience required
• Two years of leadership experience (Charge Nurse, House Supervisor, Assistant Nurse Manager, Nurse Manager, or similar role) preferred
• Strong communication, organizational, and relationship-building skills
• Ability to lead effectively in a virtual, fast-paced environment
• Demonstrated critical thinking, problem-solving, and attention to detail

If you're a collaborative nurse leader who thrives in a dynamic environment and is passionate about supporting exceptional patient care on a broader scale, we encourage you to explore this unique opportunity with BJC HealthCare.

Preferred Qualifications

Role Purpose

Oversees the daily clinical operations for BJC's Central Staffing office. Upholds the importance of delivering standardized and reliable care for the clients in our community. Implements processes and programs with staffing offices to ensure clinical staffing is optimized across the system; collaborates closely with the Program Manager for the Central Staffing Office and the BJC Transfer Center to ensure adequate staff to meet capacity demands; and operationalizing a system-wide clinical float pool to support staffing needs, improve workforce retention and decrease agency costs. Is flexible and meets the ever-changing demands of healthcare. Must be forward thinking and able to change course quickly as system needs arise.

Responsibilities

Partners with HSO staffing offices across the system to understand resource needs and assist with problem solving.

Works with Program Manager to implement recommendations for standardized departmental staffing, and expense budgets for clinical operations across BJC. Monitors outcomes with staffing and adjusts as needed to meet the clinical demands. Is customer centric and provides consultation with unit-based leaders on scheduling and makes recommendations as appropriate. Forecasts staffing needs and is pro-active in filling requests.

Directs the delivery of safe and appropriate care by evidence-based practice, national benchmarks for clinical staffing levels/mixes and quality outcomes. Drives solutions to standardize practices across broader BJC organization. Participates in the development and execution of functional business plans and contributes to the development of functional strategy.

Provides daily oversight for the management and ongoing operations of a system-wide central clinical float pool to supplement staffing needs in all BJC HSOs.

Manages individual(s) including but not limited to: onboarding and hiring, training, workload management & performance evaluations, conducting professional development plans as needed. Ensures that the productivity and actions of that group meet/support the overall operational goals of the department as established by department leadership.

Develops and adheres to departmental staffing, revenue and/or expense budgets. Responds to changes in the business which may affect the ability to achieve the budget goals.

Supports and assists the growth of existing and new workforce management technologies and processes. Maintains comprehensive understanding of internal and industry standards, as well as of the changing business environment.

Minimum Requirements

Education

Bachelor's Degree

- Nursing
Experience

2-5 years

Supervisor Experience

< 2 years

Licenses & Certifications

RN

Preferred Requirements

Education

Master's Degree

- Nursing
Experience

5-10 years

Benefits and Legal Statement

BJC Total Rewards

At BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.

• Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
• Disability insurance* paid for by BJC
• Annual 4% BJC Automatic Retirement Contribution
• 401(k) plan with BJC match
• Tuition Assistance available on first day
• BJC Institute for Learning and Development
• Health Care and Dependent Care Flexible Spending Accounts
• Paid Time Off benefit combines vacation, sick days, holidays and personal time
• Adoption assistance

To learn more, go to our Benefits Summary

*Not all benefits apply to all jobs

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.