The Assistant Nurse Manager (ANM) is a clinical leadership position. The ANM provides clinical supervision and coordinates unit clinical operations with other departmental disciplines under the direction of the Clinical Director. The Assistant Nurse Manager has oversight accountability for patient care and nursing practice on their assigned shift and unit(s). This includes but is not limited to delivering high quality clinical outcomes, positive patient experience and engaging with staff in a consistent and financially responsible manner. The ANM shall act as a leadership extension of the Clinical Director and shall act in coordination with their specified responsibilities. ANMs shall adhere to all Stamford Hospital’s policies and procedures, including the Code of Conduct and Corporate Compliance Program and provide safe and therapeutic care using the values inherent in our hospital culture.

Incumbents of this position provide a systematic process for the assessment, development, implementation and evaluation of the organization's patient care services providing for the delivery of excellent person-centered care.   Additionally, incumbents of this position facilitate the organization's philosophy, goals, policies, procedures, role expectations, and other functions needed to perform in specific work settings.  Patient Care Services is supported with on-going professional development, bidirectional communication and guidance to continue to perform and improve the way in which person-centered care is delivered.

Major Accountabilities/Critical Responsibilities:

1. Supervises the daily delivery of patient care on assigned unit/area.
2. Executes on all patient experience, safety and patient care protocols including but not limited to patient rounding, staff rounding for compliance and patient safety surveillance.
3. Supports the activities related to patient throughput and Length of Stay (LOS).
4. Provides real-time coaching to support clinical effectiveness.
5. Provides constructive feedback to employees on performance issues, administers initial corrective actions in collaboration with the nurse managers, and participates in monitoring for performance issues.  
6. Collaborates with leadership to support employee engagement and retention.
7. Makes recommendations on cost savings opportunities.
8. Prepares schedule of work assignment assuring appropriate coverage on all shifts. 
9. Consistently uses sound financial judgment in managing labor and non-labor resources.
10. Provides ongoing clinical evaluations of nurses and other direct and indirect patient care providers on assigned unit/area as designated by the Clinical Director. 
11. Provides support with new personnel on orientation, continuing education, and in-service educational programs. 
12. Participates in interviewing, selecting, and appraising the performance of employees. 
13. Participates in and supports quality improvement projects, outcomes studies and research initiatives; participates in committees as assigned. 
14. Supports and promotes hospital-wide and unit specific initiatives & goals (e.g., Planetree, Magnet, Joint Commission Disease specific certifications).
15. Facilitates communication and collaboration among unit staff and other departments regarding issues related to patient care.
16. Ensures continuity of patient care information between discharges, transfers, and other operational issues.
17. Performs service recovery and communicates patient plan of care reflecting patient issues and proposed interventions to achieve desired patient outcomes.

Competencies and Work Experience Requirements:

Financial Management
a) Demonstrates an understanding of the departmental budget
b) Utilizes knowledge of financial targets including hours and cost per unit of service to guide staffing decisions 
Human Resource Management
a)Anticipates patient needs and develops staffing plans and assignments 
b Demonstrates a fundamental understanding of labor laws 
c) Effectively participates in the selection and hiring of new staff

Performance Improvement
a) Articulates key performance indicators and initiatives aimed at achieving outcome targets, Quality, Patient Experience, and Safety
b) Applies systems thinking as an approach to analysis and decision making

Human Resource leadership
a) Demonstrates the skills necessary to provide coaching and feedback
b) Conducts effective performance appraisals
Relationship Management
a) Effectively responds to de-escalate conflicts
b) Demonstrates the ability to communicate critical information
c) Participates in the ongoing development of effective teams

Performs other related duties as assigned or requested to maintain a high level of service. Completes required continuous training and education, including department specific requirements. Demonstrates professional work behavior by following Service Standards and Success factors. Complies with departmental organizational policies and procedures and adheres to external agency requirements.

Education Requirements 

1. At least 3 years recent clinical experience in the Pre-Op/PACU setting 
2. Graduate of an accredited school of nursing
3. Baccalaureate Degree in Nursing, MSN preferred
4. Strongly preferred clinical specialty or leadership certification
5. Recent clinical or leadership experience

Patient Population Served:

All age ranges from infant to elderly
 

Manual Skills Requirement:

Significant portions of daily assignments involve application of manual skills requiring motor coordination in combination with finger dexterity (i.e., typing, equipment operation, administration of nursing care) 

Physical Effort:

Mobility is necessary to provide patient care. Physical effort is required to assist patients with transfer and ambulation, which may involve lifting, pushing, and pulling patients. Hearing within normal range is necessary to properly conduct assessments.

Physical Environment:

Regular exposure to blood/body fluids, chemicals and equipment used in the treatment of patients. Significant portions of daily assignments involve occupational risks such as needle puncture, exposure to toxic chemicals, injuries from falls or back injury sustained while assisting with moving, lifting or positioning patients, equipment, or materials. May be required to manage the care of patients during altered states of consciousness and to perform physically demanding patient care. May be responsible for multiple deadlines.

Performs other related duties as assigned or requested in order to maintain a high level of service.Completes required continuous
training and education, including department specific requirements.Demonstrates professional work behavior by following Service
Standards and Success factors. Complies with departmental organizational policies and procedures and adheres to external agency
requirements.